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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

51 - 60 of 15511

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  • Holiday happiness!

    K C 28 Feb 2026

    Stayed Feb 2026
    A great chalet with amazing facilities and staff. Everyone was so attentive and easy to be around. The food was super but often needed to be a little warmer. This is our second visit to this chalet and it is looking a little tired in places ( stairs carpet, ceiling in pool area) Despite these comments I would come again.
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  • The farmhouse 22/2/2026

    Augustus Roberts 28 Feb 2026

    Stayed Feb 2026
    Great chalet, Great hosts, Great food
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  • VIP experience

    JILL Alexander 28 Feb 2026

    Stayed Feb 2026
    Great holiday again VIP never disappoints. The Host Gil and Otterly and Matt were extremely attentive and nothing was too much trouble. Food was amazing. Need to go on a diet now!
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  • Grand

    Gregor Bell 28 Feb 2026

    Stayed Feb 2026
    Good staff
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  • Lovely Holiday, Accomodation and Staff

    Scarrott Family 28 Feb 2026

    Stayed Feb 2026
    This was our second year at Bear Lodge, and we couldn’t be happier. Last year was great but we had a few hiccups, still we were happy to come back. It’s obvious that they took peoples feedback on board and have made huge improvements on an already great service, The food and the staff this year were really exceptional. I am gluten free and it’s always a worry, but they were so careful and catered for it at every meal and snack and never acted like it was a problem or imposition. The kitchen and staff also really went above and beyond for my husband who ended up needed special meals as well. They were so kind and thoughtful. Our little ones adored Bear cubs this year and the Nannies were both loving and fun. They often wanted to stay longer than their allotted time! The on piste location, proximity to 1950, and small ski classes are also a huge draw, and our littles loved playing in the pool after skiing and then meeting their friends for afternoon cakes. So family friendly and just a really lovely experience. Thanks everyone!
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  • Amazing Staff- beautiful chalet.

    Ruby Walsh 28 Feb 2026

    Stayed Feb 2026
    Could not have been Any better.
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  • We will be back!

    Gunbjørg Smedsvig 28 Feb 2026

    Stayed Feb 2026
    Modern and well kept chalet. Wonderful staff, superb food. Highly recommend!
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  • Well exceeded our expectations. Did not expect to meet the Slay Queen who looked after us.

    Mike Knapp 28 Feb 2026

    Stayed Feb 2026
    A few questions you might ask me about our experience here: 1 - was it the location or the people? Well - the location is incredible but it is always the people. Slay Queen, Jess, Daphne, Matt and I’m missing most - every time we asked for something it was greeted with a smile. The power of yes - well done everyone. 2 - should Rufus be client facing - yes, of course, he is pretty personable even though, well, anyways. 3 - any suggestions on how to make my stay better? Yes - I would suggest you have fireworks readily available to guests as long as they have signed a waiver and know how to responsibly dispense explosives. 4 - anything else? Not really - perhaps evening iv therapy while I am sleeping but that seems a little excessive. Thank you for the great hospitality, really. Mike
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  • Slay Queen rocks

    Bob Sutton 28 Feb 2026

    Stayed Feb 2026
    Outstanding accommodation. Food was amazing. Concierge was brilliant and “Slay Queen” Leo absolutely rocked it. What a pleasure to have been hosted by such an engaging and talented person. She is very personable and totally rocked the kitchen. So very pleased with our experience! You (VIP) were recommended my a friend who stayed in Aspen 2 last year (Jen Krausert). Way above expectations. Thank you. Bob. PS. Did I mention that the Slay Queen rocks?
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  • Mima was the chalet host

    Will Owen 28 Feb 2026

    Stayed Feb 2026
    Had a great time with Mima as the chalet host, she was amazing, her cooking was presented well and Mima cooked it to perfection! Mima gave us good advice to places to go up the mountain. She made the holiday great. Polly also made us some lovely breakfast and afternoon tea cakes. And was great! All in all had a lovely time.
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