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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chalet Kakisa

    W S 07 Apr 2026

    Stayed Mar 2026
    Generally excellent, very friendly and helpful staff where nothing was too much trouble. A comment about the vegetarian food which often lacked protein. Also we didn’t know that we could switch from the classic menu to simpler or lighter alternatives which would have suited us better. We have re-booked Chalet Kakisa for next year and will look at the switch menu for our next holiday.
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  • Lovely stay in Bear Lodge - very friendly staff, excellent accomodation and food

    Lydia Stevens 07 Apr 2026

    Stayed Apr 2026
    A wonderful holiday. We met so many really friendly staff who were happy to help and support our holiday. We loved eating in the dining room and the ski-in ski-out location just about the lifts in Les Arcs 1950. The room was clean with a view of the mountains. We were lucky with the great snow conditions and sunshine. Highly recommended to stay in Bear Lodge.
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  • The stash

    Ben SPALDING 07 Apr 2026

    Stayed Mar 2026
    Very good food and drink and service experience in chalet. Scarlet and the girls were first class preparing great dishes and being flexible around family needs. The wine was nice too.
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  • Loft 1 Aspen House

    Russell Francis 06 Apr 2026

    Stayed Mar 2026
    Excellent location. Good sized and specified accommodation for 4 adults and 2 children. Mezzanine floor in lounge very useful. Excellent dinners cooked by Cameron. Reasonable quality wine. Breakfasts a little disappointing. Good onsite parking. Helpful onsite staff, including Jess. Sauna a great success.
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  • Review

    J CG 06 Apr 2026

    Stayed Mar 2026
    The chalet staff were excellent and we felt well looked after Chef Will prepared wonderful meals and host Hugo was very caring and helpful
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  • Kracking Kobuk

    Ben Campbell 06 Apr 2026

    Stayed Mar 2026
    Another great Avoriaz holiday put on for us by VIP ski, for which many thanks to all of the team. Floss, Sam and Ella looked after us in Kobuk extremely well. Adam was very responsive and helpful when called on, and Maisie was simply fantastic with our two little girls - we couldn’t have asked for a better nanny and it really made the trip for us, to be able to go out skiing in the confidence that the little ones were being so well cared for. Skiing lessons through Andrea at New Generation (arranged through VIP) were excellent for our 7 and 6 year olds, whose skiing came on really well. All in all, everything worked well and we had a fantastic holiday - many many thanks!
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  • Excellent in every way

    A KH 06 Apr 2026

    Stayed Mar 2026
    Amazing chalet for just the four of us. Great location in the centre of old part of the resort and a very short walk to the pistes and main ski school meeting point. Chalet host Hattie was amazing, as was Annabelle. We had an excellent ski holiday.
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  • Fantastic trip

    Ben G 05 Apr 2026

    Stayed Mar 2026
    Harri our chalet host was absolutely amazing, going above and beyond; Harri, you absolutely smashed it with the gluten free baking and food. I hope you have an amazing rest of the season, and good luck for your future plans!
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  • Super VIP SKI

    Samuel Wigg 05 Apr 2026

    Stayed Mar 2026
    Our stay with VIP Ski in Val d’Isère was nothing short of exceptional—truly one of the best ski holidays we’ve ever experienced. From the moment we arrived, everything was seamlessly organised and effortlessly enjoyable. The chalet itself was beautiful—spotlessly clean, warm, and incredibly comfortable, with every detail thoughtfully considered. It felt like a true home away from home after long days on the slopes. What really made the trip stand out, though, were the chalet hosts. They were absolutely fantastic—welcoming, attentive, and genuinely passionate about making our stay special. Nothing was ever too much trouble, and their friendly, relaxed approach created such a lovely atmosphere throughout the week. The food was simply outstanding. Each meal felt like a restaurant-quality experience, from delicious breakfasts that set us up perfectly for the day, to indulgent afternoon teas, and beautifully prepared evening dinners. The variety, quality, and presentation were all top-notch—it was a real highlight of the trip. Ski hire was also incredibly easy and stress-free. The whole process was smooth and efficient, allowing us to focus on enjoying the slopes rather than worrying about logistics. Everything was fitted quickly and perfectly, which made a big difference, especially on the first day. A special mention must go to Joss, the nanny, who looked after our two-year-old and gave her an absolutely magical week. From creative activities like snow painting to fun soft play sessions and even trips to the farm, every day was thoughtfully planned and full of joy. The flexibility was incredible too—Joss was happy to bring her to different locations on the slopes, making it easy for us to spend time together during the day. It gave us complete peace of mind knowing she was so happy and well cared for. Truly worth every penny. Overall, VIP Ski delivered a flawless holiday. Every aspect—from the accommodation and food to the service and organisation—was executed to perfection. We left feeling relaxed, well looked after, and already planning our return. We couldn’t recommend it more highly!
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  • Best chalet trip ever!

    A Anonymous 05 Apr 2026

    Stayed Mar 2026
    We had the best holiday in years with VIP in Val D’Isere. We as a group will definitely be coming back, especially if the food and service levels can match this trip! Thanks to all the team from point if sale to departure from the chalet. I think management need to look at the dynamics as it looked as if the boys bullied the girls. This did not effect the great service but some of us did feel bad for them. Thank you all for such a great trip
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