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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fab with friends

    Paul H 21 Mar 2026

    Stayed Mar 2026
    Amazing week with great company, fantastic weather and great service in outstanding accommodation. Poppy, Mills. Amelia, Sam and Hugo were a credit to VIP Ski.
    Read more…
  • A brilliant week

    K H 21 Mar 2026

    Stayed Mar 2026
    A great week with a fantastic chalet team - Sam, Mills, Amelia, Poppy and Hugo. Very attentive service, clean chalet and everything we needed for a fantastic week in the alps. A couple of aspects missing; canapés on the family style dinners would have been good (samosas on Indian night would be a treat) and wake up drinks to the room weren’t offered (but a cup of tea was always in my hands with in minutes of arriving at breakfast). This is a lovely chalet - love the bath in room 1! Drinks always flowing, whether tea, coffee or wine.
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  • Most Incredible Chalet Experience

    Dave Barber 21 Mar 2026

    Stayed Mar 2026
    Our three families descended on Val d’Isere not sure of what to expect. From the moment we walked through the doors of no. 8, we were greeted by the friendliest and most accommodating team. The chalet was 4 floors of perfection, with lots of space for everyone to feel comfortable and to gather joyfully. Huge shout outs to Tom, Rachel, Ella, Matt, Suzy, and everyone else who made this the best week. We will be back!
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  • Super holiday

    R M 21 Mar 2026

    Stayed Mar 2026
    We had a super trip. All VIP staff from hosts, concierge, chef, Nannies, drivers, bookings were excellent. Super accommodation and set up for children. Dietary requirement were generally well catered for. Some very minor feedback - we would have appreciated some more varied breakfast options beyond English breakfast (eg omelettes / eggs with a selection of sides) - especially as were “club”. The equipment in the ski shop was also quite old / worn for the cost and was meant to be “premium” and service a little slow on the Sunday.
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  • Return to Bear Lodge

    Mark Cornell 21 Mar 2026

    Stayed Mar 2026
    I returned with my work colleague and 2 daughters for the week with Graham Bell. The staff were incredibly helpful and knowledgeable and kind throughout the whole week. The food selection was great and catered for my daughters who are dairy free and one of whom is also gluten free. We did ski with Graham on the last day but my colleague and I were not really good enough to keep up and only lasted a couple of runs. My daughters who are good skiers stayed with him till lunchtime and enjoyed it. There was a rather large group of people who tended to monopolise the time with Graham in the bar and restaurant who were quite demanding and this felt different to last year as there was less mingling. We were moved from our allocated dinner table after the first night as the Graham bell table needed more seats and space due to noise. A few women seemed intent on spending every minute with Graham which rather prohibited others being able to talk to him. The staff dealt with the demanding behaviours of that group very well but they rather dominated the atmosphere in the bar and restaurant which was disappointing and the bar emptied from others much more than last year.. We would return to VIP ski, possibly in a different resort.
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  • Great family ski holiday

    E BM 21 Mar 2026

    Stayed Mar 2026
    Nothing was too much effort throughout for all the VIP staff. We arrived late due to delayed flight and significant detour / lost by our transfer. The numerous VIP staff on hand when we arrived to sort everything surpassed expectations. Katie, Liv and Paddy looked after us brilliantly including cooking for the 3 kids alongside the adults. Sophie in the Bear Club was amazing and the kids all loved her and their time in ski school. We’ll be back!
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  • Excellent - staff go above and beyond

    Alexandra Cornell 21 Mar 2026

    Stayed Mar 2026
    This was my first experience with VIP Ski. From the minute we got to the airport the experience was very smooth with VIP ski staff assisting in carrying luggage and getting us to the resort with clear communication. We were also welcomed by a large group of staff who helped us to our rooms. Bear Lodge has all the facilities you could want - even for a whiteout day and was kept very clean and tidy! Although the facilities are great, and food fantastic (catering to dietary requirements without hesitation even with the canapés) the staff are what made our holiday so fantastic. They are extremely attentive, helpful and willing to go above and beyond. Thank you to all at Bear Lodge for our fantastic stay!
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  • BV3 were a great team

    M M 21 Mar 2026

    Stayed Mar 2026
    Thanks Olly and his team in the kitchen for incredible food Thanks Devon and the girls for hosting us! Some of our kids want to follow in your footsteps.
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  • The best time

    Georgia Hall 21 Mar 2026

    Stayed Mar 2026
    We came as two families and we cannot fault anything. The hosts have been amazing from start to finish. They have made us feel comfortable answered our every need and been great company. Jai, Mima & Mary Anne were excellent and we cannot thank them enough for this week.
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  • Another Great Week!

    Robert Groom 21 Mar 2026

    Stayed Mar 2026
    Had another great holiday at Bear Lodge. Everything was as amazing as lat year. Charlie (mainly our breakfast server) and Fiona (mainly our dinner time server) were great. Very hospitable and made for a very personal experience! My only negative is that we had to say no, a few too many times to the ski guiding on offer. We had planned our weeks skiing together and at times felt slightly uncomfortable having to say no at our meal times more times than once.
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