Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

41 - 50 of 15888

View all

  • Great ski holiday

    Chris Sandell 11 Apr 2026

    Stayed Apr 2026
    Great chalet Bellevarde 1, great hosts Jo, Tom & Ted: great food, myself and family loved it all,
    Read more…
  • An easy, brilliant family holiday

    Katherine O'Donnell 11 Apr 2026

    Stayed Apr 2026
    It was our second trip to Bear Lodge and once again they pulled a blinder. Great staff, excellently set up, super food, brilliantly geared up for kids. We - a family of four including a confident skier, a son who has built up his life and confidence of skiing at Bear Lodge, a daughter who is still finding her feet and a Mum who is yet to find a love of the slopes but still has a fab holiday - have had a brilliant time. Thank you!
    Read more…
  • A fabulous week!

    Charlotte Smith 11 Apr 2026

    Stayed Apr 2026
    A fabulous week at Bear Lodge. The staff were superb and every last detail was taken care of :)
    Read more…
  • La Plagne VIP - perfect!

    Louise Brighton 11 Apr 2026

    Stayed Apr 2026
    Wow!! What a week!! Our 2nd family experience with VIP SKI - Les Arcs had a lot to live up to after last year but La Plagne has been amazing. Our chalet hosts Jack, Eleanor & Ed were fantastic. Their attention to detail, their kindness to adapting the meals for slightly fussy children, their knowledge of the resort & tips on where to ski. We could not fault them all. The concierges were equally as brilliant, we used the VIP BUS several times when we needed a lift back to the hotel, they were quick, full of chatter and beyond helpful with carrying our equipment.
    Read more…
  • Le grande ski trip

    Simon Penson 11 Apr 2026

    Stayed Apr 2026
    Absolutely marvelous. What a team. What food. What brilliant hosts. Our second trip always risked that difficult second album outcome but the holiday excelled on every level. Thank you. We will be back
    Read more…
  • Outstanding service

    Kate Reeve 11 Apr 2026

    Stayed Apr 2026
    Service from all the staff has been faultless this week - nothing has been too much trouble. Excellent food which has accommodated our dietary needs. Every request via the concierge service has had an immediate response, with a very prompt lift service (the van was usually there before we had even messaged!).. The Graciosa is well designed and the suites are very comfortable and well equipped. The boot room is really well laid out. I can’t honestly think of anything that could have been improved.
    Read more…
  • A fabulous family holiday

    Calum Nicol 11 Apr 2026

    Stayed Apr 2026
    We’ve had the most wonderful week in La plagne. Beth our host has been brilliant, nothing has been too much trouble. The set up for our 3 and 5 year old has been perfect they’ve loved going into bear club every day and have loved the ski school. The rooms are comfortable and sitting in the evenings looking out over the mountains is a great end to the day. Thank you!
    Read more…
  • The most amazing experience ever with VIP Chalets.

    Jan Clifford 09 Apr 2026

    Stayed Mar 2026
    I don't know where to begin with my praise for EVERYTHING that VIP Chalets did to make our ski holiday perfect. Firstly with pre holiday help from Maxine, Account Manager in the UK, answering the myriads of questions I sent her. Then Adam Smith in resort phoning me a few days before we set off on our holiday to make sure everything we had requested was in place. It was! Adam met us, as arranged at the pickup point in Avoriaz to take us and our luggage to the chalet, carried all the luggage - and there was a lot of it - onto the snowcat and into the chalet, - and everything was just perfect from that moment onwards. The chalet was excellent, first class, with amazing views and beautifully kept. Scarlett made most of our meals but Anna and Ailsa helped a lot too. They were all such lovely, kind, helpful and friendly young ladies and very tolerant of our noisy 9 and 6 year old boys and 2 and a half year old girl. The meals were fantastic accompanied by a superb wine list and the canapés and champagne on our first and last evenings were such an unexpected treat. Nothing was too much trouble for anyone; making lovely, healthy meals for high tea for the children, baking amazing teatime treats ,baking a birthday cake with candles and balloons for Zachary who was 6 just 3 days before we arrived, not knowing what time we would be able to eat because of the erratic times getting our 2 year old to sleep, but still providing a superb, freshly cooked meal, giving advice and information on anything we asked about, supplying anything we were short of, keeping the chalet and rooms so clean and welcoming and guiding us towards the fabulous hot tub at the end of the day. Adam popped in from time to time to see how we were getting on and we met lots more of the VIP staff over our week's stay who were all friendly and eager to help us with anything we needed. We would love to go with VIP chalets again and again. Please could you set up some chalets in Austria?!
    Read more…
  • Great Chalet Host James - thank you from us all!

    DW & family Woods 08 Apr 2026

    Stayed Mar 2026
    Our chalet host James greeted us warmly and was outstanding in every way throughout our stay. James was brilliant and we could not have asked for a better chalet host to be part of our family for the week. All VIPSKI staff we met were friendly and could not have been more helpful and efficient. Thanks to staff from booking, at Geneva airport to resort. We felt very well cared for, with our three generation family stay in the chalet. Having been with VIPSKI many times before we continue to be impressed. Any small concerns or issues are always solution based by the staff - especially when our flight was delayed they rearranged new transfers seamlessly which was hugely appreciated. Thank you in resort, Hannah, George, and especially our wonderful host James. Thank you all. We will be back!
    Read more…
  • Family ski holiday

    Sharan Sadhra 08 Apr 2026

    Stayed Mar 2026
    We were two families with children aged 9-17 and stayed at Lhotse for a week during our first visit to La Plagne. Jack and Grace could not have made our stay any more comfortable and enjoyable. No effort was spared in keeping the chalet clean and comfortable for us and creating delicious food for us. They were so easy going and adaptable to any of our requests. We were very grateful to have been looked after by these two lovely young people. A special shout out also goes to the concierge service. Probably the most efficient concierge I have come across. They helped us in a pickle, made plenty of recommendations and bookings for us and we never had to wait too long for the shuttle. Well done guys! The chalet is a great location being at the bottom of a blue run and less than one minute into the centre. So very convenient for ski school meeting and restaurants. It can be a testing walk back up the slope though on the way back. Options are either to get the shuttle from the centre or jump back on a lift and ski down. Although I would suggest this blue run back to the chalet is for more confident skiers.
    Read more…

Newsletter sign up

Chat on WhatsApp