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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great Hotel

    Ben Williams 26 Jan 2026

    Stayed Jan 2026
    Great placement of hotel you can ski to the front door of hotel. Most of the staff are pleasant. Food was great only downside was the menu wasn’t what it was advertised as some nights. The facilities here were great and the hotel is exactly as advertised clean and luxurious. I would recommend this hotel you won’t be disappointed!!!
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  • Great chalet and location

    M G 26 Jan 2026

    Stayed Jan 2026
    Chalet Yogi - great chalet and this was our second time staying at Yogi. Worth mentioning; - It may be that the supplies manager was overwhelmed or let down by their supplier as we ran out of many things that maybe could have been solved with a trip to the supermarket. Throughout the week we ran out of butter, eggs, loo roll, orange juice, bread to name a few… and it seemed to take too long to get resolved. And as not all chalets had been booked I can only imagine the chaos if everything had been fully booked. We know not everything was fully booked as our locker was faulty and we had to use another chalets. - rooms 2 and 4 don’t appear to have hooks in their rooms meaning the occupants had to keep their ski gear on the hooks in the living room. This is all fine but the kitchen being in the living area meant all these clothes and the clothes worn in the evening smelt heavily of food. Darcy was great at preparing breakfast, specifically eggs! Thank you Darcy. Favourite meals were the Goan monkfish curry and the duck cooked by Liv and Darcy. Although several other meals were very similar to last years, I wonder if there couldn’t be more variety year on year to cater for returning guests. Soufflés could maybe removed from the menu as both savoury and dessert soufflés were flat, maybe the oven? The team and Liv sourced additional bottled water and Oatmilk for us, thank you Liv. We really appreciated being able to drive right up to the main door and the team taking in our bags before we parked in the underground car park. As always ski and ski out is fab with easy access to 4 lifts. Whoever was responsible for creating the steps outside, thank you, so much better than normal as we’ve been to Yogi and Bear Lodge 5 times. Lastly thank you to everyone staying with us in the chalet, we had great evenings together playing Werewolves. I hope this was helpful.
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  • Chalet Kipnuk

    Jo Caunt 26 Jan 2026

    Stayed Jan 2026
    Amazing experience from start to finish! Had a great experience in Chalet Kipnuk. Scarlett, Amelia and Kenzi were brilliant! Highly recommended
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  • Great trip

    Holly and Chris G 26 Jan 2026

    Stayed Jan 2026
    A lovely week in the mountains with great company in a very comfortable and cosy chalet. Ben Izzy and Leo looked after us very well always with a smile and great humour.
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  • Another fantastic VIP holiday

    Victoria Kent 25 Jan 2026

    Stayed Jan 2026
    We were incredibly well looked after by the VIP team at Graciosa - everyone was very friendly and helpful! Ellie in particular who looked after us in K2 Suite, with the help of Beth, was brilliant!! The food she cooked us was sensational - and Ellie was very flexible in making us alternatives when there was something on the menu that didn’t work for us. The complimentary beers and soft drinks in the fridge also very welcomed after getting back from the slopes. The location was great and the ski-in ski-out worked well for most of us except for a more nervous skier in our group who did not enjoy the blue run back to the hotel BUT that was not a problem with the concierge service who picked her up from anywhere in resort which was a lovely touch! The chalet is beautifully appointed (just watch out for splinters on some of the wood cladding) and the hot tub is fabulous after a day skiing! The boot room and ski hire shop in the building is incredibly convenient. All in all we had another amazing, relaxing holiday with VIP and we’re looking forward to next year already!
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  • Amazing experience with VIP Ski

    Zoe Mcaloney 25 Jan 2026

    Stayed Jan 2026
    Our stay with VIP Ski was excellent. The chalets are amazing kitted out with everything you could need. Our hosts Tomos and Polly were the most helpful, friendly and welcoming. They both made our stay even better! The food was fantastic and our whole trip was really smooth and hassle free thanks to VIP Ski. Would highly recommend this company to friends and family.
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  • Club 21 Forty

    Steve Dommett 25 Jan 2026

    Stayed Jan 2026
    We have just returned from a fantastic week staying in Club 21 Forty Arc 2000. The chalet is superb and its position is truly unique, with the slopes being literally feet from the front door! All our hosts Lexi, Matt, Will and chef Izzy were amazing, super attentive, nothing was too much trouble and just a great bunch of people. Great food, wine and facilities, plus sharing it with a lovely group of fellow guests have made for a very memorable holiday. The only slight negative was the hot tub which really needs a more insulated lid and lower seating as you couldn’t sit down and be submerged enough and it struggled to get up to temperature which was a shame, The pool and sauna was very popular after a full days skiing. Our second trip with VIP and it did not disappoint.
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  • La Plagne

    J W 25 Jan 2026

    Stayed Jan 2026
    Another great stay with VIP. We've been with VIP many times now, so were keen to try out their new setup - Graciosa. As always, top marks for the chalet hosts (Poppy & Beth) who looked after us very well. The accommodation was great - perfect for us as a small family - and the views from the rooms were superb (either looking over the slopes, or the town/valley). We had our 2yr old with us so booked her in for Bear Cubs, which was good on the whole, but our daughter did find the nannies a bit overwhelming & we would have liked to have heard more about how her day went at pickup time. Having said that though, we would definitely book her in again. Tip for the resort - book the 'first tracks' experience (through the main La Plagne website). It gives a small group (approx 40) access to the mountain before anyone else for 2 x runs + breakfast. Watching the sunrise from the top of the mountain was superb!
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  • Family holiday

    Peter Berry 25 Jan 2026

    Stayed Jan 2026
    Our chalet host, Jack (and Ed) was fantastic. Great cooking and looked after all beautifully. Everything in the chalet was lovely. The only down side was the transfers too and from the airport. Too long waiting around for coaches
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  • The Best!

    Laura Musgrove 25 Jan 2026

    Stayed Jan 2026
    Great skiing, great organisation from VIP everything so easy - great service and great food. Thank you to Eliza, Rosana and Jessie for being the perfect hosts.
    Read more…

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