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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Superb Service

    O W 18 Jan 2026

    Stayed Jan 2026
    From the moment we arrived, the chalet exceeded every expectation. Our hosts, Genevieve and Rosie, struck the perfect balance between warm, attentive service and giving us space to relax, making the whole week feel effortless. The chalet itself was beautifully maintained—cosy yet spacious, with comfortable rooms, thoughtful touches, and stunning mountain views that never got old. After long days on the slopes, sinking into the outdoor jacuzzi was absolute bliss and the perfect way to unwind. The ski holiday experience was just as outstanding as the accommodation. Everything was seamlessly organised, from smooth transfers to expert local knowledge that helped us make the most of every ski day. The food was a real highlight—generous, beautifully prepared meals that easily rivalled top restaurants and were the perfect end to each evening. Overall, this was an exceptional hosted ski holiday that combined comfort, great skiing, and genuinely memorable hospitality. We wouldn’t hesitate to return and recommend it without reservation.
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  • Lovely stay

    Anna Savage 18 Jan 2026

    Stayed Jan 2026
    First time in a shared chalet and it was lovely. Only niggle was that the bin in the room wasn’t emptied daily and under the bed needed a good hoover and the cushions on bed were stained. Harri was a good host however he didn’t turn up on the last morning prior to departure (5.30) with bacon roll, as discussed with Hatty the night before
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  • First time in Avoriaz

    Bernard Brown 17 Jan 2026

    Stayed Jan 2026
    Excellent week made perfect by our attentive hosts- George, Freya and Ella They delivered great tasty food and went out of the way to make sure we had a fine time The chalet itself is really well appointed with a stylish modern decor Would definitely come again
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  • Brilliant week skiing.

    Andrew Dallas 17 Jan 2026

    Stayed Jan 2026
    Our hosts Luka and Ailsa were brilliant, food was consistently good all week as was their hosting. Had a great time at follie douche with a lot of the Avoriaz vip team. Hopefully will be returning with vip next year.
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  • Experience

    Ilay Shaked 17 Jan 2026

    Stayed Jan 2026
    I’ve been in 3 vip ski chalets and I can say that jack & archi are good at service, communication and they cook very well Appreciate, first time there was no any problems with the food level was excellent
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  • Lovely chalet, well located, great host and amazing food.

    Corinne James 17 Jan 2026

    Stayed Jan 2026
    The chalet is a generous size with a good view, a great hot tub and some excellent sound proofing. Everyone got a really nice bedroom. Our host, Imani, was a lovely person who cooked amazing food for us. The wine quality has improved since we last holidayed with VIP so we really appreciated that. Finn, Charlie and Will were so good to us with information, lifts to and from town and generally being great company.
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  • Everything phenomenal in Zozi

    Stuart Houston 17 Jan 2026

    Stayed Jan 2026
    Our first trip with VIP and definitely won’t be the last. My wife and I and 3 30’s kids had an unforgettable week in chalet Zozi in Bear Lodge. Everything was perfect, from the booking, pre-holiday call, menu choices (one of our daughters is vegan which was absolutely no issue with VIP), airport meet’n’greet, transfer then the food and service all week in the wonderful lodge. Nothing was too much trouble for the amazing staff and in particular, our chalet host Hannah. Can’t wait to return.
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  • Incredible VIP holiday

    Andy Hunter 17 Jan 2026

    Stayed Jan 2026
    Luca Ailsa were our chalet help for week. Friendly , fun , engaging, cooked incredible meals every night with breakfast that were perfect. Recommend the Omelettes…. Attention to detail and attentive to all of our needs. Catered Chalet with VIP Ski - 5 stars Thank you.
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  • Cannot wait to come back!

    Laura Eakins 17 Jan 2026

    Stayed Jan 2026
    From start to finish, we had an absolutely amazing holiday. Every single member of staff was a true credit to the company. We really felt we got to know them on a personal level and couldn’t speak more highly of their friendliness and professionalism. Nothing was ever a problem, and they consistently went above and beyond to make our stay special. A special mention must go to Elloise and Lily, who made us feel completely spoiled all week — we have never been so well fed! We had been looking forward to this holiday for such a long time, and it truly lived up to (and exceeded) every expectation. We are already planning our return for next year and hope to see some familiar faces again
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  • Fantastic Week

    D E 17 Jan 2026

    Stayed Jan 2026
    Brilliant week and hosting. Would highly recommend
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