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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wilkinson family

    John Wilkinson 04 Jan 2026

    Stayed Dec 2025
    Great resort, great chalet and great staff!
    Read more…
  • First family ski trip

    James Lowry 04 Jan 2026

    Stayed Dec 2025
    This was the first ski holiday we’ve been on as a family and chose Bear Lodge as it had come highly recommended by friends with young children. It didn’t disappoint! Penthouse Umka is spacious and comfortable and the staff were fantastic - Eliza and Jack were charming! They tended to our every need with smiles on their faces and no request was too much. The location of the hotel is second to none and the facilities are brilliant for both adults and children. Top holiday!
    Read more…
  • A amazing chale location and staff , would highly recommend for any groups and families, facilities

    mark nundy 04 Jan 2026

    Stayed Dec 2025
    First time in a catered chalet and in La plagne, but wow , everything from arriving was amazing the attention to detail and individual needs was fantastic Location in the centre of la plange was great with 1 min ski to the main lifts Everything was ready for us when we arrived ski passes and equipment and personnel ski lockers are on site Also we had a oxygene ski rep on site to help with any requirements in lessons Food was absolutely amazing and all cooked from scratch by our own chalet person which nothing was to much trouble , the choice and menu for the week was somewhat of a gastronomic experience and loved everything Will be definitely booking with VIP ski again
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  • Perfect Ski Week!

    Aimee Gardiner 04 Jan 2026

    Stayed Dec 2025
    Our family holiday was perfect from start the finish! The Farmhouse is lovely, comfortable and has the most wonderful hosts, Toby, Jack and Jo. They took care of our every need and the food was amazing! The town is vibrant and fun and skiing was great.
    Read more…
  • Staff was cordial, hardworking and knowledgeable. The majority of the meals were delicious!

    Sargent Gardiner 04 Jan 2026

    Stayed Dec 2025
    One of the most amazing experiences of my life. The chalet was well designed and had everything we needed. The staff was friendly, knowledgeable and fun. The location was a huge plus.
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  • Great location, fantastic staff

    Meg Gardiner 04 Jan 2026

    Stayed Dec 2025
    We had the best time at The Farmhouse with Toby, Jack, and Jo! They cooked incredibly impressive meals, responded with energy and great spirit to every request, and provided hugely valuable local knowledge about activities on the slopes and off. Great people, great trip!
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  • A fantastic holiday

    Lucy S. 03 Jan 2026

    Stayed Dec 2025
    We had a wonderful holiday and couldn’t praise the team in the chalet and accommodation enough. Everything was spotless and maintained to an exceptionally high standard. The food was incredible and the service was outstanding throughout our stay. Our hosts, George, Freya and Ella, were so friendly, warm and genuinely welcoming, making us feel at home from the moment we arrived. They were absolutely fabulous with the kids, creating a relaxed, fun and family friendly atmosphere. A truly welcoming place made special by our brilliant hosts. We would highly recommend it and hope to return.
    Read more…
  • AMAZING!!!!

    Kiera Wilson 03 Jan 2026

    Stayed Dec 2025
    The place was absolutely STUNNING. The chalet was beautiful and fit our big family perfectly. Staff were absolutely exceptional, happy to help with anything and were happy to help entertain feral children and have a good laugh with us all. Super fantastic holiday would definitely come back again! Thank you so much to all the wonderful staff that made the holiday so fabulous!
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  • NYE ski week @Bear Lodge

    Meg Riddington 03 Jan 2026

    Stayed Dec 2025
    Bear Lodge was a perfect high end option for my family of 4, but what stood out above all else was the quality staff team who took care of us. Clearly selected for their personal qualities and ability to engage with guests of all ages, their passion for delivering good service made this a first rate experience. Thanks to everyone who made this stay what it was.
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  • New Years 2026!

    Will G. 03 Jan 2026

    Stayed Dec 2025
    From start to finish our ski trip in Val d’Isere has been fantastic. We’ve never had a company organise a ski trip for us before and now we’ll never do it solo again. Your staff who helped organise and plan our ski trip were so willing to roll with any changes we had - never acting like any request was too much. Everything was perfectly organised. A particular shout out goes to the team (Toby, Jack and Jo) who greeted us in Val d’Isere with such warmth and enthusiasm in our Farmhouse Chalet and then worked their butts off cooking and looking after us for a week. They were top notch. We couldn’t have asked for a better vacation and will happily book with you again. Thank you!
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