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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday

    Michael Murphy 02 Feb 2026

    Stayed Jan 2026
    Great holiday with VIP SKI in Les Arcs 1950. Staff were brill and quality of food and overall service really good. Will come back.
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  • VIP by name …..

    Paul Downes 02 Feb 2026

    Stayed Jan 2026
    Third time for us with VIP and there will definitely be a fourth. Specifically, we were so impressed with Bear Lodge and apartment Yogi, that we have now stayed there twice. Perfect location where you can hear a pin drop after 22.00, yet it is only a 5 minute stroll to the picturesque town of 1950 Les Arcs, with a handsome amount of eateries (and drinkeries). A proper ski in and ski out and every member of staff goes out of their way to make you feel special. You could almost call the experience VIP
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  • certainly lived up to the VIP promise

    alison wesley 02 Feb 2026

    Stayed Jan 2026
    the staff were absolutely delightful and went the extra mile, coping with challenges smoothly. Thank you Madoc (our host, expertly aided by Ted, Cameron and Leo). Thank you Lolly, for brilliantly averting a disaster ! The team were first class. We loved our week; thrilling skiing with gentle cosseting in our cosy chalet. Thank you head office team for being responsive
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  • Superb

    Sarah Yuile 02 Feb 2026

    Stayed Jan 2026
    We had such a fabulous holiday. I loved the resort which was clean and modern and with great views of the mountains. In particular I have to shout out the staff; we really felt welcomed and the team were all helpful. Special thanks to George who managed to help me track down a lost phone! The spa area was also fantastic - a nice place to warm up at the end of the day. The only thing I'd suggest to slightly improve on is the coffee.... We loved the food and wine - and the chef made me blueberry pancakes the day after they were on offer. Overall, lovely premises and fabulous friendly staff. We will definitely look at coming back next year.
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  • Fabulous stay in Bear Lodge Les Arcs 1950

    Catherine H 02 Feb 2026

    Stayed Jan 2026
    This was our fourth trip to Bear Lodge and was definitely the best. From the welcome at the airport to the send off at the end of the week the VIP team were great. Friendly, spontaneous, professional, helpful and fun. Our chalet host Jessie, was amazing, Nothing was too much trouble for her. She even delivered tea in the morning. Meals were delicious, the chalet was in great condition and clean. Her sense of humour and general demeanour made our stay so relaxing and we were supremely comfortable in her company. Hannah the manager seems to have just the right touch to ensure her team are really happy and contrary to other years there were no complaints to us about anything. Thank you very much, we will be back. Shouts out to, Luke, maintenance, Katie sub Host who both had a very positive impact on our stay.
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  • People make a holiday

    Sal Fyffe 01 Feb 2026

    Stayed Jan 2026
    As always with VIP it’s the staff that make the holiday special, although no complaints on the hotel either. We met lots of great people but shout out to Ollie, Mollie & Evie who all made a special impression. Not our first visit and wont be our last
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  • Treated like VIP’s

    Pete McCurry 01 Feb 2026

    Stayed Jan 2026
    Really enjoyable week with two other couples. We celebrated a late birthday with lots of lovely food, many laughs, and be treated very well in luxury accommodation. High quality fixtures and fittings, and nothing was too much trouble for any of the staff. The apartments were based just on a side slope above the main Plagne Centre, so very convenient for ski in and ski out. Plus there is an on-demand shuttle bus to take you down to the village or pick you up and bring you home. Our main host, Sam, was very good at his job, very personable, and created some lovely meals to take account of dietary requirements. All in all, highly recommended. Thank you VIP Ski
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  • Absolutely brilliant week

    Emma Hawkings-Byass 01 Feb 2026

    Stayed Jan 2026
    Eleanor and Cam our main hosts were exceptional. Ed as the stand in was also outstanding. The VIPSKI team know exactly how to look after their guests. Our 4th year in a row with VIPski (first at Le Plagne, the rest at 1950 Bear Lodge) this has been truly a memorable week. The food, staff, service are really everything you want when you are away. Friendly, professional and lovely staff. Thank you for a fantastic week. Have already enquired for next year
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  • Best family skiing holiday we could wish for

    Laura Hillsley-Cook 01 Feb 2026

    Stayed Jan 2026
    We have had an excellent stay at bear lodge with our two young children. All the staff take the time to get to know you and were all really kind to ours children. Special thank you to Sophie at bear cubs as our key nanny, all the nannies were amazing at helping with getting the children ready for ski school and out for fun in the snow. The food was exceptional and the service was fantastic, Charlie and Fiona were especially welcoming and helpful. We cannot thank you all enough for making our stay special.
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  • Friendly staff

    Amanda Atkins 01 Feb 2026

    Stayed Jan 2026
    Stayed in Ipaka. Amelia was our chalet host, very friendly and nothing too much trouble. My husband had to go home early as unwell and Adam, the resort manager did everything he could to assist. Would definitely recommend.
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