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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A wonderful time

    Robert and Sue Toole 07 Feb 2026

    Stayed Feb 2026
    I am a non-skier and my husband unfortunately sustained an injury on his first day. We have had wonderful time being so well looked after by all in the Chalet. They were particularly helpful with medical appointments which was greatly appreciated. A strict diet will be required on return but much fun was involved in gaining the kilos. A truly lovely chalet in magical surroundings. A big thank you to all involved.
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  • World class

    Lewis Jones 07 Feb 2026

    Stayed Feb 2026
    Won’t be our last trip to stay at Aspen House in Val D’isere with VIP Ski. All round an excellent holiday, with high attention to detail executed in an unpretentious manner. The staff are a credit to the company. In particular, our host Hatty combined easy patter and culinary prowess to deliver the perfect chalet experience- she deserves a raise! Lolly was the most conscientious of concierges also, exemplifying once more that Welsh people are a class apart. Best of luck for the rest of the season to the whole team.
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  • Fabulous

    Tracey Cowper 07 Feb 2026

    Stayed Feb 2026
    Another perfect holiday. Bear Lodge is amazing , they have thought of everything. Great situation, staff were all fab, they bent over backwards to accommodate us. Thank you !
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  • Staying at bear lodge with VIP

    Andrew Kemp 07 Feb 2026

    Stayed Feb 2026
    A fantastic holiday experience at the bear lodge with the very best care and attention from the VIP team. Les Arc ski resort has everything you need to deliver the very best skiing at all levels. Thanks again to the VIP team, you have made our stay at bear lodge the very best. Andy
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  • Fabulous hosts

    A B 07 Feb 2026

    Stayed Feb 2026
    Lucy and Lucy were amazing. The food was delicious and they were so hospitable. They and the concierge team were so helpful with all the arrangements for an injury in our group. The Lucy’s made our stay so comfortable and welcoming. I wish you both an excellent rest of the season!
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  • Archie and Elloise, our fantastic hosts and in Mont Blanc

    Gary Betts 07 Feb 2026

    Stayed Feb 2026
    Excellent staff and hosts in Archie and Elloise, they both went out of their way to ensure that our every need was catered for. Excellent ambassadors for VIP Ski, and I would definitely return of they were our hosts again.
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  • Superb Holiday

    Glyn Humphries 07 Feb 2026

    Stayed Feb 2026
    This was our third year in Chalet Kakisa. We are a family of six adults and four young children. Right from arriving at the resort we were looked after meticulously , walking into the chalet felt like coming home but with everything laid on to make life easy for tired parents and energetic youngsters. The chalet staff and nannies were simply superb. The food was delicious and nicely presented. Well done VIP Ski.
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  • Very attentive and accommodating

    Trudi M 07 Feb 2026

    Stayed Feb 2026
    Hotel, amenities, location and ALL staff excellent. Would have been nice to have one evening meal featuring local cuisine maybe instead of Indian? However, the food was excellent. The staff were truly wonderful and nothing was too much trouble. Can’t name them all, but a particular mention to Tiff, Fiona, George, Gemma and Kier..
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  • Great staff and facilities

    Tracy Garrad 07 Feb 2026

    Stayed Feb 2026
    We’ve had a fab week thanks to the staff who are ALL amazing but special shout outs must go to Keir, Gemma, Fiona, George and Tiff, who all went above and beyond in various ways to make us feel at home and to ensure we enjoyed ourselves . If I have one suggestion it would be to drop the Indian themed dinner and replace with a savoyarde one. Also be aware if travelling without children as we were that the hotel is very family oriented and that meant some experiences of noisy runaround children at mealtimes
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  • luxurious ski holiday in Arc 1950

    Kelly Russell 04 Feb 2026

    Stayed Jan 2026
    From start to finish we had the best time. The welcome from the front desk was lovely. So chuffed our room was available early for us, meaning we could get a sneaky half day out on the slopes on transfer day!! The food in the restaurant was absolutely amazing. It is another level of dining - never have we had such delicious, flavoursome food - the duck was to die for and the pork belly also a favourite - big thank you to the chef at the Bear!! The staff also really make the holiday - Charlie, Jacob and George were so funny, and thoughtful. It was our second year and we will definitely be coming back.
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