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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fabulous memories made!

    Debbie Brand 08 Feb 2026

    Stayed Feb 2026
    Stayed as a group of 6 (3 couples) and had a wonderful time. Chalet is well designed and thought out, we had stunning views from our window - and the hot tub! Chalet staff were brilliant - especially Imani. Food was delicious and they accommodated our requests. Spotlessly clean and very well located. We’ll be back with VIP.
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  • Great chalet experience

    Maxine M 08 Feb 2026

    Stayed Feb 2026
    A fab stay all round - lovely chalet, great rooms & lounges The team where great - Freya, George & Ella looked after us really well, all meals were lovely- lots of great flavours and they looked after those in our group with dietary requirements fantastically.
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  • Lovely chalet lovely hosts lovely company

    Jenny Layley 08 Feb 2026

    Stayed Feb 2026
    Our first experience with VIP and our first time in Avioraz. Freya, George and Ella could not have looked after us better. The food was fantastic and every day our rooms were immaculate. The whole VIP company was excellent from start to finish, Cam with the initial booking request, through Adam the resort manager and all the way to our wonderful chalet hosts. Loved the resort too, so I’m sure we’ll be back and we’ll definitely look to book with VIP again.
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  • Super, friendly and helpful staff.

    Alex and Marie Doughty 08 Feb 2026

    Stayed Feb 2026
    The best ski chalet holiday that we have had (and we have had a few). Hopefully we will be able to return.
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  • Thank you!

    Jodee Mayer 07 Feb 2026

    Stayed Feb 2026
    This was my first catered chalet ski trip and I didn’t know what to expect, especially having some awkward dietary requirements but Freya, George, and Ella went above and beyond to make sure I was (exceptionally) well fed all week. They also kept the chalet clean and happy to have a chat! The chalet is lovely, with great views of the hills - perhaps an extra bench for putting on boots would be good (and a hot tub on the balcony!) - and a great ski out location. Adam was also great and responded quickly to our queries about everything from hairdryers to lunch spots and Cam was helpful with lesson booking before arrival. Thanks to you all.
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  • A wonderful holiday

    Irith G 07 Feb 2026

    Stayed Feb 2026
    We arrived at the chalet, which was exactly as described on the website. No false marketing photos, which is surprising these days. Throughout the week we had the best restaurant quality served meals, made by the amazing Jack and his crew, and any questions we had were answered in the most professional way. The whole VIP ski team created a careless holiday where the only thing we had to worry about was enjoying our skiing. Just a wonderful holiday!
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  • Home from home

    H Lowe 07 Feb 2026

    Stayed Feb 2026
    Lovely building and facilities with a great view and convenient location
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  • Great service, food could be better

    Nick Richardson 07 Feb 2026

    Stayed Feb 2026
    Food on the first day was amazing…feel like trying to serve two menus is silly ….they would be better serving one . Apart from that was a fantastic holiday . Feel if you were paying full whack you would had been disappointed.
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  • Skiing at its best

    David M 07 Feb 2026

    Stayed Feb 2026
    From pre travel to transfers , accommodation to dining - VIP Ski we’re fantastic. The young, enthusiastic staff were amazing . Nothing was too much trouble for them. They have all been expertly trained to provide the clients with the ultimate ski holiday experience. The room my wife and I had was clean,modern and spacious with a lovely en-suite bathroom. Our room was cleaned every day and fresh towels were available when required. The facilities at Bear lodge were the best we have come across on a skiing holiday. A modern large pool, sauna and steam room. Ski and boot hire on site and the ski/boot room was literally next to the piste. As for kids- we will be bringing our grand children here next season Bear lodge has a cinema , playroom and crèche where qualified staff look after the little ones whilst you enjoy the slopes. As for the food - breakfast, afternoon tea and dinner were amazing and all served with a smile. Thank you to all the staff and managers at Bear lodge for making this week the best ski holiday ever.
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  • Feral Dads

    Stewart Ireland 07 Feb 2026

    Stayed Feb 2026
    Top food and excellent hosts. Rachel and Emilia were the best hosts. Dan and Olly were great chefs.
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