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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great experience

    Stewart Creighton 11 Jan 2026

    Stayed Jan 2026
    We were a group of 4 adults and had a great experience with VIP Ski. All the staff were well trained and super friendly. Our chalet host, Polly, was exceptional. She was friendly, focussed on great service and kept us very well fed with delicious meals and treats. We’d all recommend VIP Ski and hope we can come back again soon.
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  • Fantastic Holiday - Definitely Coming Back

    Sam Crosby 11 Jan 2026

    Stayed Jan 2026
    Our first trip with VIP, and it by far exceeded expectations. Our chalet hosts George and Anna looked after everything for us, from morning coffees/breakfast to ski recommendations and a lovely 3 course dinner every night. Adam, the resort manager, was also regularly on hand to make sure everything ran smoothly. We couldn’t have asked for better
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  • Great service from a friendly team in a clean and convenient setting

    James Blake 11 Jan 2026

    Stayed Jan 2026
    Bear Lodge is fantastically located on the side of the piste with two lifts close by. The hotel has great amenities and is staffed by a young, friendly and enthusiastic team. Food and service were excellent throughout and the team were all very chatty and eager to help. Special mention to Tiff for her sterling efforts clearing the snow!
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  • Smashing holiday

    Lorraine Curtin-Blair 11 Jan 2026

    Stayed Jan 2026
    We have had the most amazing week with friends in a beautiful chalet with a fantastic crew of chalet hosts and chefs. The team went above and beyond and nothing was too much trouble . I would highly recommend the whole experience to anyone and I hope we can return back next year . Team Rachel, Amelia, Tom Dan and Ollie are a credit to VIP ski
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  • Going for three!!

    Alana Ridout 10 Jan 2026

    Stayed Jan 2026
    We are back at Chalet Mouk at Bear Lodge for a second year in a row and already keen to book a third! Chalet is amazing, gorgeous views and fabulous hosts. Jen and Freya were so accommodating and the afternoon teas and dinners were superb! Loved meeting them and finding out more about them!
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  • Great ski holiday

    Mike Butler 10 Jan 2026

    Stayed Jan 2026
    Excellent all around. Really good chalet hosts - attentive, flexible and easy to chat with. Excellent meals - best I have had in 15 years of chalet holidays in the Alps. Chalet is very well set up - like the size of the bedrooms. Thanks George, Freya and Ella - you have been very good hosts.
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  • Best ski holiday ever!

    DJ Butler 10 Jan 2026

    Stayed Jan 2026
    What a week! We could not have asked for more - excellent, friendly and attentive care from our hosts whilst being relaxed and ‘easy’ to be around. George, Freya and Ella were great with our kids and very thoughtful and always went the extra mile. Thank you so much for making our extended family holiday the best it could have been. Magic.
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  • Great holiday

    Matt Cunningham 10 Jan 2026

    Stayed Jan 2026
    We had a brilliant holiday. The VIP staff really made it special for us, we were celebrating several birthdays in the party during the week and the team made it really special. No request was too much trouble. Special mention to our chalet team, Jessie and Massie. They were amazing and our children will miss them loads. Also, Lauren was great at communicating with us on bear cubs and ski school activities.
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  • Fantastic week!

    James Andrews 10 Jan 2026

    Stayed Jan 2026
    Another fantastic week with VIP! Food all week has been restaurant standard, Leo and Jo have looked after us very well indeed and the kids have been busy busy and thoroughly entertained by Joss all week too!
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  • What a nice time away, faultless.

    Guy Parkin 10 Jan 2026

    Stayed Jan 2026
    I must really give a big chick up to the 2 Lucy’s and Ted. Thanks for all the work and the great food, and nothing was ever a hassle for you guys. I’ll definitely be back
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