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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Faultless!

    Laura White 11 Jan 2026

    Stayed Jan 2026
    What a fabulous week! The communication and attention to detail from start to finish were outstanding. We travelled as a group of 10, including four children under five, and the entire experience was completely seamless. Our chalet hosts, Sam, Lily and Mima, were incredible — cooking the most fantastic meals, making everyone feel comfortable, and consistently going above and beyond for the children. The accommodation was excellent and perfectly suited to families with young children. We also used the Bear Cubs childcare service, which was faultless. Lauren, our lead nanny, was wonderful at providing personal updates and making us feel completely at ease, and all of the Bear Cubs team were amazing with our little ones. Every member of staff at VIP is a credit to the company, always offering a smile and happy to help. Special mentions must also go to Benji, Ben, Will and Finn from the concierge team. We wouldn’t hesitate to recommend VIP and would love to return one day for another unforgettable stay.
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  • Perfect week

    The L family 11 Jan 2026

    Stayed Jan 2026
    Thank you to Zara and Darcey for the perfect week on the slopes at 1950. We had a wonderful week of skiing.
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  • Family skiing

    Julia Bland 11 Jan 2026

    Stayed Jan 2026
    Our experience was fabulous, The chalet host’s couldn’t do enough for us all week, they worked really hard to make us feel welcome, the chalet was so clean and welcoming, they were very accommodating to our two youngest members who were 3 and 5. Especially Violet who has a nut allergy. The food was lovely, however it would of been nice to receive just a nice shepherds pie or lasagna or spaghetti bolognaise, chicken and chips etc etc- calling it maybe the easy night, giving the hosts an easier night too as they worked so hard cooking everything from scratch every night, just one or two nights as we all found the food a little rich, this however is not the fault of the staff, they cook to instructions and they cooked what they did to top quality. The outside area balcony could do with hangers out there for ropes and towels when in the hot tub. The heating system is very hot on an evening, not sure how to rectify this as heat rises from chalets below, but I'm starting to nip pick, overall a wonderful experience with young staff that simply go above and beyond to help and accommodate, right from drivers to chalet staff highly recommend. X
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  • Kobuk Chalets

    S B 11 Jan 2026

    Stayed Jan 2026
    Great service and food as well as recommendations
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  • An amazing break with our family - perfect

    Richard & Wendy Waddington 11 Jan 2026

    Stayed Jan 2026
    Chalet very stylish, central resort. VIP team extremely helpful throughout particularly Scarlet our chalet host, Rosie support and Kenzie our granddaughters Nanny. Thankyou Team VIP - we’ll be back !!
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  • Superb Service

    Emma Price 11 Jan 2026

    Stayed Jan 2026
    Scarlett and Rosie were just super in ensuring our holiday ran smoothly. Food and cleanliness were faultless. Also providing extra support with our children in the party. Our every need was met. Huge thank you.
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  • Just awesome

    Sabine van Doorn 11 Jan 2026

    Stayed Jan 2026
    Huge thank you to the chalet staff Rachel, Amelia, Tom, Dan and Oli, who are just so nice and personable, fun to chat with and very attentive and know how to run that chalet. We were with 26, nothing seemed to phase them. Super smooth and lovely operation! The food was amazing too! Very well presented and so tasty. Loved the explanations for each dish and having to guess what butter they created. Also a big thank you to the drivers and maintenance people. Was lovely chatting with Ben this AM and Oscar, who dropped us at BSM. Such nice conversations! Enjoy the rest of your season and thanks for providing the most relaxing and fun environment for us to Celebrate Faye's Birthday. À bientôt! Sabine PS the only thing we were a little gutted about was not being able to get a pick up from BSM when we had really bad luck getting to France from Nairobi. We had delays, missed connections, which had made it a super long trip. It worked out in the end, and a pick up and drop off in Val d'Isėre from VIP was much appreciated.
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  • What A Holiday

    Kieran Eves 11 Jan 2026

    Stayed Jan 2026
    Ossetra was the perfect chalet. George and Anna are absolute legends — they looked after us so well and made the whole experience . And the food? Honestly unreal. Such a varied menu and excellent quality every single night. The vibe was spot on, the location couldn’t be better, and we left already planning our next visit. Massive shoutout to George and Anna — you two are the best. 10/10 would recommend!
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  • An Outstanding Holiday with VIP Ski

    Morgan Perry 11 Jan 2026

    Stayed Jan 2026
    We’ve just finished a fantastic ski holiday with VIP Ski and couldn’t have asked for a better experience. From start to finish, everything was extremely well organised, allowing us to relax and properly enjoy the trip. A huge highlight was our chalet hosts, George and Anna, who were absolutely outstanding. They were welcoming from the moment we arrived and went above and beyond throughout the week to make sure we were comfortable and well looked after. Nothing was ever too much trouble, and their warmth and professionalism genuinely made the holiday feel special. The chalet was relaxed and friendly, the food was excellent, and the overall experience far exceeded our expectations. We all had an amazing time and wouldn’t hesitate to book with VIP Ski again — especially if we were lucky enough to be hosted by George and Anna. Highly recommended!
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  • Great experience

    Stewart Creighton 11 Jan 2026

    Stayed Jan 2026
    We were a group of 4 adults and had a great experience with VIP Ski. All the staff were well trained and super friendly. Our chalet host, Polly, was exceptional. She was friendly, focussed on great service and kept us very well fed with delicious meals and treats. We’d all recommend VIP Ski and hope we can come back again soon.
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