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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Top week in morzine

    Nicole Poppi 19 Jan 2020

    Stayed Jan 2020
    Overall fantastic . Really liked the villa Valdez and location right on the Main Street. We came with our 2 year old and very thing was super straightforward and organised. Being based in the town really worked for our family and we explored les gets and Avoriaz as well as the Morzine slopes from our location right in the middle. What really made our stay though was the help we had . Our hosts Connie and Kirsty and our Nanny Holly were all fantastic - really easy to have around, super helpful and really looked after us. The menus were great. Only one criticism. The cot was a cheap and basic with a mattress that didn't fit. luckily it didn't affect our boy's sleep but seems a false economy not to invest in better.
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    Rod Sinclair 19 Jan 2020

    Stayed Jan 2020
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  • Great service and good food.

    Angus Kennard 18 Jan 2020

    Stayed Jan 2020
    Chalet was convenient to lift and very comfortable. Finn and Lauren did a Wonderful job catering and servicing the chalet.
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  • Georgie and Angus were great!

    Christopher and Hetta Wilkinson 18 Jan 2020

    Stayed Jan 2020
    We really enjoyed our holiday in Val d'Isere. Our chalet hosts, Georgie & Angus were really friendly and worked hard to give us a lovely holiday. They were so enthusiastic and keen to help, and the food was delicious. Plastic waste is shocking, and you need soda streams for water.
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  • A glorious week!

    Eric Wealleans 18 Jan 2020

    Stayed Jan 2020

    A great week. Mally and Kyle were great hosts and are fabulous friendly folks. The drivers too were very helpful and need recognition. Can't recommend this chalet enough.

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  • Outstanding service from our chalet hosts!

    Alison Russell 18 Jan 2020

    Stayed Jan 2020

    A fantastic introduction to skiing for our family! Our chalet host, Ben, did a magnificent job of looking after all our needs, including cooking superb meals every night that were of restaurant standard, not to mention the yummy cakes we came home to each afternoon! The quality, variety and presentation of food was only surpassed by the helpfulness of the VIP team at Darkoum! Ben, Jack, Phoebe, Jess, Sophie and Connor bent over backwards to ensure that everything ran smoothly for our holiday. In addition, they were highly professional, helpful and knowledgeable, but above all really lovely people to get to know! It has been a pleasure to see them each day and they have greatly enhanced the enjoyment of our holiday! We will look forward to returning another time!

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  • Another wonderful holiday with VIP!

    F J 18 Jan 2020

    Stayed Jan 2020
    This is our 4th time with VIP and it has firmly cemented our custom for future ski holidays. We love the quality of the hosting, concierge, facilities, food and drinks. Our nanny, Evie, was superb and a credit to VIP - the children loved her. Our chalet host Georgia was lovely and a fabulous cook - nothing was too much trouble, she made our stay extremely enjoyable. Couple of points that would have improved the holiday: -easy access to additional towels(we didn't have enough for us and the baby) -bathroom radiators didn't work so our robes were always damp and it was hard to dry clothes. -kitchen layout(where utensils etc were stored) seemed to hinder chalet hosts ability to work efficiently. Georgia was fantastic- but I think whoever usually hosts this chalet needs to run a tighter ship. It's hard to explain but i'd be more than happy to discuss it further if necessary. (Again, Georgia was wonderful! This has no bearing on her service and hosting.) -(*minor point) extra hooks in the bathroom would be welcomed- can't have too many hooks with all the ski gear, towels , robes etc
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  • Awesome location. Superb Hosts

    James Watson 18 Jan 2020

    Stayed Jan 2020

    Great location, ski in/ski out. Superb hosts, excellent dining every night. Breakfast was really good. Cleanliness exemplary. We were thoroughly well looked after and the hosts together with the company were fantastic. We especially loved the infinite supply of wine and chocolate mints.

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  • Super Skiing Holiday in Val d'Isere!

    M DG 18 Jan 2020

    Stayed Jan 2020
    We had a great time! The transfers to the resort were very professional. Georgie and Angus were such delightful chalet hosts. They were so welcoming and nothing was too much trouble. We ate very well and really enjoyed the cakes that were waiting for us when we finished skiing for the day. The morning drink was a great luxury! Thanks very much for a super holiday.
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  • Lowestoft boarders

    Ben Rogers 18 Jan 2020

    Stayed Jan 2020
    Brilliant holiday, all chalet staff were great and went above and beyond to make sure everything was perfect
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