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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Jens 60 Years

    Anne-Marie Manus 05 Jan 2022

    Stayed Dec 2021
    Thank you all for a fabulous stay. The chalet team was superb and very friendly, ready to please. The food was 5 stars, so we all will start a diet tomorrow. It was some small electrical problem, but it got sorted out:). Thank you very much for a great week.
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  • New years holiday

    Hedda Holseter 04 Jan 2022

    Stayed Dec 2021
    We had a Wonderful time! The straff was super friendly and went beyond our expectaions! The food was wonderful, and we never went hungry!
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  • Chalet Beluga

    M W 04 Jan 2022

    Stayed Dec 2021
    A fantastic week in Avoriaz at Chalet Beluga. Property, location and resort all superb. Despite the ever changing covid issues and the uncertainty created, the team could not have looked after us better. Chalet team were amazing and we would definitely return!
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  • Flawless / Impeccable

    Alfred Procter 02 Jan 2022

    Stayed Dec 2021
    From booking to leaving the resort it has been flawless. We have had a fantastic holiday. The chalet is modern, spacious and comfortable. Guy is a natural host, and cared for us enabling us to relax fully. His cooking was great. Billie our VIP nanny who cared for our 4 year old was exceptional. Our kids and we really enjoyed ourselves. Dan was a managing presence ensuring all our other needs were met. Thank you very much. First rate.
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  • An amazing holiday in a top quality hotel which was over and above our expectations.

    Judith DAVIS 31 Dec 2021

    Stayed Dec 2021
    The Bear Lodge team were warm and welcoming and always available if we needed anything. Beautiful quality and spacious chalet - champagne reception with log fire on arrival - wonderful food from our Chalet host Emily. Loved the spa and indoor pool to relax after a full days skiing. Great selection of ski slopes and Les Arcs 1950 is such a pretty authentic ski village. We certainly plan to return !
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  • Les Arcs 21 - We made it

    JOHN BRADY 31 Dec 2021

    Stayed Dec 2021
    The Chalet staff were excellent especially our host Alana. Great food & great skiing the Chalet is in a perfect position possibly one of the best ski in ski out properties in the Alps.
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  • Amazing holidays!

    Fin Valérie 30 Dec 2021

    Stayed Dec 2021
    Bear Lodge is heavenly, and well located. Staff is very attentive, and friendly, wellness center is wonderful...everything was perfect! I recommend Bear lodge at 1000% to everyone !!! Thank you
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  • Fantastic holiday

    S H 29 Dec 2021

    Stayed Dec 2021
    Even in times of covid, VIP made the whole travel process very easy through assisting with tests as well as keeping us constantly informed about changes in government regulations. The chalet itself was clean, homely and spacious with perfect access to the slopes. Food and general service from the VIP staff was very good and professional. Specific shoutout to our chalet host Alfie who was amazing and catered to our every need with exceptional efficiency and dedication.
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  • Home away from home

    Heather Dower 28 Dec 2021

    Stayed Dec 2021
    The team have been incredibly accommodating around our schedule, dietary requirements and other requests. We are beyond grateful to have been hosted by Henry, Lauren, Alex and Rory with Marc also supporting our stay. They are an absolute credit to the company. Food was delicious, chalet was kept to a good standard and afternoon hit the spot every day! They really gave it a family feeling! We hope to be back in January should borders open up again.
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  • Amazing staff

    Patricia Hill 28 Dec 2021

    Stayed Dec 2021
    Having started out on the wrong foot with London based management we were blown away by our staff at the chalet, kirsten manager amazing, Charlie our day to day host couldn't do enough for us and all with a cheeky smile, even helped us with forms to get back in UK, the rest of the gang lovely and upbeat, food best chef we've ever had with vip. Definitely a wonderful holiday enhanced by best pre Christmas snow in decades and beautiful sunshine, les altitudes is a must, can't wait to go again.
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