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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Pure Luxury!

    Emily Duffin 20 Feb 2022

    Stayed Feb 2022
    From the minute we arrived Ben and his team looked after our every need. Our ski equipment was quickly whisked away to our private ski locker (with our boots put straight onto to the warmers ready for skiing the next morning) and we were helped upstairs with our endless luggage! The rooms were immaculate, very comfortable and spacious with more than enough hanging and storage space for all of our ski wear. The facilities offer something for everyone. From the swimming pool, sauna, hammam and jacuzzi to the gym and cinema, you really are spoilt for choice. Everything is of an exceptional standard, clean and well thought out. I think the only problem we had was trying to fit everything in after a full days skiing! The food was delicious and plentiful and all washed down with a great selection of wine. The staff in resort were all very polite and helpful, and our girls loved the way their beds were made each day with their teddies arranged in funny ways. Sweet little touches like this didn't go unnoticed. Overall we had a very relaxing stay and we were al very sad to have to leave! Thank you again for a very memorable stay.
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  • Fabulous stay at Yogi

    Anne Morris 20 Feb 2022

    Stayed Feb 2022
    We are just finishing an amazing week at Beat Lodge. The accommodation could not have been better - perfect in and out for skiing, equipment hire in the chalet and very comfortable apartment with cinema, jacuzzi etc which got a lot of use! Best of all were Alana and Theo who looked after us brilliantly all week - great cakes to come home to were the highlight of our days and they are lovely people who made our stay so easy. Would definitely come back - 5* !!
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  • Amazing chalet and hosts…less helpful on logistics

    Charlotte Haldane 20 Feb 2022

    Stayed Feb 2022
    Amazing new chalet with lovely chalet hosts who were always smiling, kind and helpful. Frankie the chef was so talented and she was a lovely person to have around as were all of our chalet team. The downsides were all related to the rigidity of the sales team/senior managers and concierge team who just really just didn’t seem that helpful. Basic things that make a really big difference when your staying in this kind of luxury place such as: Refusing to pick us up from le fornet even on days when the lifts were closed stopping us from getting back. This meant the busses were a busy nightmare to try and get back to the chalet. In general, I think the pick ups should be from all of the locations around the resort (it’s really easy in Val to get stuck away from ronde pointe, especially for less experienced skiers and it was just a pain getting all the buses, totally defeats the point when you’ll only come to get us from the one place where getting the bus is actually really easy!). Also, just the little things like being more flexible and helpful with changing plans: We wanted to extend our stay but the sales team only offered us the same deal as our holiday despite already being here, no wiggle room for a good last minute deal… Also, we were told that transfers to Geneva were included in the holiday price and yet we almost had to pay for a private transfer on the way out as they don’t match the flight times from the uk (eventually got the team to organise this for us but it was a bit of a fight) and then when we decided to stay in the area and not take our transfer home, we had to pay for a €50 taxi to take us literally down the road to tignes even though the transfers were driving right past…. It all seems like small things but it ends up feeling like everything is a ‘computer says no’ response which isn’t really the attitude you want from such a ‘VIP’ feel to a holiday. Apart from this the whole thing was wonderful and if those things were addressed then we would certainly be back.
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  • Review

    Janine Bramall 20 Feb 2022

    Stayed Feb 2022
    Very good experience. Sarah did an amazing job looking after us . The cooking was excellent. We would definitely come again.
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  • Wonderful escape

    Ebba Hester 20 Feb 2022

    Stayed Feb 2022
    We have stayed with VIP 11 times and were so glad to hear they were back in business! Club 8 chalet was brand new and incredibly comfortable and luxurious. The food was fantastic and the chalet hosts warm and inviting. The chalet is a little inconvenient to the piste- you are dependant on the VIP bus or blue line local bus which is a bit of a pain - especially if you have kids with you but to be honest wouldn’t stop me staying again (with my 4 and 8 year old). The swimming pool in the chalet was also a lovely touch and the kids used it daily. The bunk bed room (3) was large and really good to have the option of having the kids in with us. Thanks for another great stay- we will be back!! Ps We were happy to see you have moved away from single use toiletries but wondered if your affiliation with Aromatherapy Associates might come back? I missed the little touch of luxury! Also the after dinner Benedict chocolate mints!
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  • AWESOME (Caps intentional!)

    Danny Buckett 20 Feb 2022

    Stayed Feb 2022
    What a week! Staff couldn’t have been more friendly and helpful, from pick ups at the end of the days skiing to arranging massages! The chefs produced culinary masterpieces each and every day, accommodation was out of this world. I don’t think there are any words to do the experience proper justice. Definitely something to repeat in the future! Thanks to all :)
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  • Spoilt

    Kate Kerawala 20 Feb 2022

    Stayed Feb 2022

    Great experience from booking to leaving. Chalet beautiful. Hosts all amazing young people - nothing too much trouble, all friendly, cheerful & truly made our stay special. Food fab. Very very happy to recommend. We have been very spoilt. Thank you all.

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  • Amazing family holiday!

    Andrew Holmes 20 Feb 2022

    Stayed Feb 2022
    We had a big family group of 19 staying at Club Bellevarde 3, including 11 children of all ages. The CB3 staff made us feel welcome from the beginning, we’re always smiling & on hand to help with anything. The two chefs, Jamie & Callum, were very talented & served up great breakfasts & dinners, plus delicious high tea for the kids. All in all we had an amazing family holiday which the staff at CB3 were central to. Thanks so much Kate, Katie, Sophie, James, Callum, Jamie and the other staff I don’t have the names of. You were all brilliant!
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  • 13 Feb 2022

    tom Shippey 20 Feb 2022

    Stayed Feb 2022
    Good quality new accommodation, nice upgrade on aspen lodge! Alfie excellent host
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  • Amazing chalet, made perfect by the staff!

    Steohen Holmes 20 Feb 2022

    Stayed Feb 2022
    The chalet is perfectly located near the network of ski lifts. It's facilities are beyond what you could reasonably expect, including a pool, hot tub and sauna. The food was amazing and the mini busses were always available to whisk you around. Fab time had by all!!
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