Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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We have had a perfect skiing holiday. Your staff are superb and the facilities first class. The menu is excellent and we were grateful for all the gluten free options. Perfect. The only thing that could improve the facilities would be door closers to stop the banging!
Lottie and Jess made our holiday very special. Their attention to detail was amazing and made us feel so welcome. Aspen 5 was a great base to explore everything Val D’Isere has to offer. All of the team @ Aspen house have been very friendly always wanting to offer help when needed. Once again many many thanks to Lottie and Jess, you’re such great hosts!!! We were very lucky to have you!!
We were a mixed ability group and the resort offered more than enough for those who were more proficient skiers. With hindsight, we would have purchased the local passes for the beginners rather than the Port du Soleil passes as the they never left the Avoriaz 1800 area as there were more than enough runs for them and it might be useful to let people know that when booking in the future. The chalet was lovely and the host Sophie was excellent, she was very accommodating and the food she prepared was outstanding. We also had Alex helping Sophie out on occasion and he was also excellent. The deputy resort manager, Charlie, was great; he welcomed us off the transfer, organised a masseuse to come to the chalet, booked spa facilities, and recommended a delicious restaurant for us to eat at when it was Sophies day off and checked in with us regularly. We all agreed that it was a fantastic holiday, and was worth the almost 2yr wait to get there!