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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Perfect skiing experience

    Simon Watson 13 Dec 2022

    Stayed Dec 2022

    We have had a perfect skiing holiday. Your staff are superb and the facilities first class. The menu is excellent and we were grateful for all the gluten free options. Perfect. The only thing that could improve the facilities would be door closers to stop the banging!

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  • Superb holiday in the heart of Val D’Isere. Staff couldn’t be better!

    P&L P&L 12 Dec 2022

    Stayed Dec 2022

    Lottie and Jess made our holiday very special. Their attention to detail was amazing and made us feel so welcome. Aspen 5 was a great base to explore everything Val D’Isere has to offer. All of the team @ Aspen house have been very friendly always wanting to offer help when needed. Once again many many thanks to Lottie and Jess, you’re such great hosts!!! We were very lucky to have you!!

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  • Great food and service

    Kirstin Meehan 30 Aug 2022

    Stayed Aug 2022
    Very comfortable beds! It felt like a home away from home as soon as I stepped through the door. Staff were always accommodating and friendly and quick with service. The chef was outstanding with all vegan options and alternatives. It would have been helpful to have a little more information about each of the activities. One thing I would do next time that could have made it better is if we had prebooked our activities since a lot of things were booked up/it was hard to organise a big group. Would highly recommend and would come again!
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  • Great facilities and even better service

    Robert Scherini 27 Aug 2022

    Stayed Aug 2022
    The team here are really accommodating, friendly and committed to making your stay comfortable. I can guarantee a positive experience if you choose to stay here. Thanks to the team for the wonderful stay!
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  • Perfect Hospitality

    R F 27 Aug 2022

    Stayed Aug 2022
    Thank you so much to the VIP team. For your hospitality, patience and outstanding concierge that went above and beyond during our stay. Special thanks for the gift on the day or our anniversary. I would happily recommend this venue and VIP teams services. A credit to the industry.
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  • We loved Altitude!

    James Moseley 27 Aug 2022

    Stayed Jul 2022
    A wonderful setting and experience made even better by Kristen and the amazing team at Altitude Lodge. We couldn’t have asked for more, everything we needed was there and the staff were always on hand for anything else! A huge thank you to all the team - a thoroughly recommended holiday destination!
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  • Excellent experience had by all!

    Christopher Cramer 27 Aug 2022

    Stayed Aug 2022
    Amazing team and good!
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  • EPIC!!

    Philip Hindley 26 Aug 2022

    Stayed Aug 2022
    Whether you’re after outdoor tranquility or canyoning excitement!! Les Gets in the summer never fails to meet your needs. A BIG thanks to the small personalised team @ VIP who genuinely cares & managers your stay.
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  • A fabulous week

    Mike T 09 May 2022

    Stayed Mar 2022

    We were a mixed ability group and the resort offered more than enough for those who were more proficient skiers. With hindsight, we would have purchased the local passes for the beginners rather than the Port du Soleil passes as the they never left the Avoriaz 1800 area as there were more than enough runs for them and it might be useful to let people know that when booking in the future. The chalet was lovely and the host Sophie was excellent, she was very accommodating and the food she prepared was outstanding. We also had Alex helping Sophie out on occasion and he was also excellent. The deputy resort manager, Charlie, was great; he welcomed us off the transfer, organised a masseuse to come to the chalet, booked spa facilities, and recommended a delicious restaurant for us to eat at when it was Sophies day off and checked in with us regularly. We all agreed that it was a fantastic holiday, and was worth the almost 2yr wait to get there!

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  • April Val D'isere stay at no3 Bellvarde

    Chris Murphy 01 May 2022

    Stayed Apr 2022
    Great VIP Ski Chalet experience again. Pre-holiday admin was great, thanks Louise and Jess. The Chalet was amazing: big but zoned nicely with great outside space (2 hot tubs, indoor pool, steam room and sauna's). Could have done with some sun loungers on the outside space as the weather was so warm and sunny. Food was great - thanks Jamie and Miles. Chalet hosts were fab - thanks, Kate, Katie, Sophie and Olivia. Bellvarde Manager was very hands-on and always willing to jump on the phone to sort things. Thanks Stephanie. Overall - Great staff, who were always engaging, friendly and well presented, great admin and great chalet. I feel as I have experienced the best. I look forward to coming back again. Chris Murphy
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