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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • What a find

    Oliver Irwin 24 Apr 2022

    Stayed Apr 2022
    Great chalet, great location, great chalet host.
    Read more…
  • Fab time in Val d’isere

    S F 24 Apr 2022

    Stayed Apr 2022
    We had a super time. Great chalet and Emma, Jo and Holly (the VIP ski team) were top drawer. We were totally looked after, including throwing a birthday party for one of the younger members of our group. Definitely returning!
    Read more…
  • All the fun

    C F 24 Apr 2022

    Stayed Apr 2022
    Great location, great staff. Company was superb, skiing all the fun. All the best to Sophie, Kate, Katie, Jamie and Miles. Wouldn’t have been the same without you all.
    Read more…
  • Fantastic Stay, thoroughly recommend

    Helen Cullen 24 Apr 2022

    Stayed Apr 2022
    Loft 1 was perfect for us, accommodation great, sparking clean and thoughtfully designed. Super location near piste and the town. Sarah was the ideal host and a credit to VIP ski, she was there when needed, friendly, thoughtful and full of helpful info advice and suggestions but totally unintrusive and her food was all really delicious. We have really enjoyed the whole experience with VIP Ski such a great holiday for the whole family. Thanks for the total escape, all the Cullens
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  • Amber and Harry were excellent hosts. Chalet lovely. Food was lovely

    Jane Fox 24 Apr 2022

    Stayed Apr 2022
    Holiday was great. Amber and Harry were fab and so was Guy in the Chalet next door. Snow was great albeit a little slushy late afternoon. Lots of fresh snow just as we left. Would recommend VIP
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  • Great service from Harry and Amber

    Claire Dorren 23 Apr 2022

    Stayed Apr 2022
    We could t have asked for more from Amber and Harry looking after us over the week. Great food and lunch stop advice - so great attitude. Chalet was comfortable but have to say the bed was quite hard! Good location just outside town so easy access to bar and restaurants if needed. Wine flowed well.
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  • Excellent Holiday

    Christa & Hannah Lovisetto 23 Apr 2022

    Stayed Apr 2022
    We had a fabulous time and were superbly looked after from pre-arrival to departure. Everyone was efficient and friendly. Food was excellent and Jessie, Gussie, Leah and Louisa did a fantastic job of looking after us in the dining room. Nothing was too much trouble for anyone and the Concierge and Logistics teams gave us a friendly and seamless service, thank you for a wonderful holiday.
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  • VIP never disappoints

    Emma and Alan M 23 Apr 2022

    Stayed Apr 2022
    We have holidayed with VIP for years and have always had fantastic holidays. This year was no exception and our hosts, Amber and Harry, are simply the best we have ever had. The quality of the food and the welcome we had was exceptional. It was good to get to know Amber and Harry and we had a lovely mix of families in the chalet. Couldn’t fault it. Looking forward to next year already but our hosts next year will have a very high bar to reach to match Amber and Harry’s level of warm professionalism!
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  • Great holiday

    C L 22 Apr 2022

    Stayed Apr 2022
    Overall a brilliant holiday. The hotel was very well located and the design worked really well. The staff were genuinely lovely and their efforts were so appreciated. Really impressed with the small group ESF ski lessons for the children. This worked really well and although we had very limited opportunity due to availability the experience we had with nanny care for our youngest on the last two afternoons was brilliant. Lovely playroom setting and confident caring people. The ski hire contract with Intersport/VIP made the convenient in-house hire option very pricey compared to the Intersport shop hire option directly which was only a short walk away in the village. Expected to pay a premium for the convenience but for a family of five hundreds more was excessive so this was a bit of a niggle as missed the scheduled welcome drinks/info session getting sorted on this front on arrival and didn’t then get the overview of how everything worked but over the days we made enquiries and worked it all out. The food was lovely quality and nicely varied, both adult and the childrens menus. The dining room was very cold at certain tables though where the air con vents sat above. Mentioned this as it made dining a bit uncomfortable if you were not layered up. One of the serving staff suggested it was the proximity of our allocated table to the windows but this wasn’t the case. The breeze (!) was so obvious in our spot the top of the napkins were moving around on the table. Another small point was the opportunity for getting to know the other guests was limited. The two mornings of ability matched social skiing which was offered originally wasn’t infact available which was a shame as this would have been a great way to meet other guests at the beginning of the week and enjoy some sociable skiing. Overall though this was a lovely holiday with amazing snow conditions we all really enjoyed and I would highly recommend VIP and Bear Lodge.
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  • Great ski experience

    Alison Jackson 21 Apr 2022

    Stayed Apr 2022
    Lived up to the Vip experience expected, we all enjoyed our week, location couldn’t be beaten
    Read more…

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