Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

3091 - 3100 of 15886

View all

  • Lovely Service, Warm and Personal.

    Ellie Johnson 30 Jan 2023

    Stayed Jan 2023
    As always we are impressed by how attentive and customer service oriented your lovely staff are. The food was excellent and the service was top notch. We always feel so welcome and spoiled, like nothing is too much trouble. We were in the club chalet, Bellevarde 3 which is very well appointed and comfortably yet smartly decorated. The hot tubs were great and the steam room and saunas very much needed after a heavy day on the slopes. Val and Tignes are really just superb for skiing and we were very fortunate with the weather and snow! To make it perfect I would suggest a delivery of proper, local french croissants and pastries at breakfast rather than the frozen, bake-on-site ones which arent a patch on the real thing! Also it would be good to have had an area in the airport to leave our cases (after dragging everything across from one terminal to another) as we had a nearly two hour wait for the transport to resort. I can't wait until you provide flights again...
    Read more…
  • Amazing Chalet holiday

    Adrienne and Steve Mitchell 30 Jan 2023

    Stayed Jan 2023
    We have just returned from our holiday at Aspen House in Val d'Isere. Unfortunately, I injured my leg at the start of the holiday and I cannot speak highly enough of the exceptional service I received during my stay. Mima, in particular, went to extreme lengths to ensure my comfort. The apartment was beautifully furnished and the location right in the centre of Val d'Isere was perfect (and surprisingly quiet!) . The views from the windows were beautiful. The beds were comfortable and the apartment beautifully clean. We loved the spa area too! Oli, our chalet host, was totally amazing! He was punctual, friendly, interesting to chat to and a great cook - the lamb on the first evening was particularly good! My husband came into the kitchen one morning at 7am and it was so reassuring to see him doing a temperature check of the fridge and freezer! We also noted how clean he kept the kitchen and mopped every day! Afternoon teas were a real treat ... apple cinnamon cake and carrot cake amongst the best bakes! We loved having a choice of coffees from either the expresso machine or caftiere ... both excellent. Pippa, our Flexi host also made a wonderful duck confit meal- delicious! Also, worthy of praise were the VIP drivers ... a massive thanks to Big Henry, Jonesy and Sam for the much needed lifts (with a broken leg!). Overall, the VIP staff were what made our holiday so extra special - thank you to everyone and hope to see you all again!
    Read more…
  • Fabulous ski holiday!

    R Hull 29 Jan 2023

    Stayed Jan 2023
    Bear Lodge is an absolute gem! A gorgeous hotel with fantastic staff, in a brilliant location on the edge of Arc 1950 village, with ski in/out directly onto the piste. The food was excellent and the sauna/jacuzzi/swimming pool facilities were an added bonus. Everything was so well organised, it was just the perfect ski holiday!
    Read more…
  • Staff are a credit to VIP

    Sarah & Stuart LACK 29 Jan 2023

    Stayed Jan 2023
    A fantastic week in BV3 thanks to our amazing chalet hosts Hannah, Lottie, Clare and Becky, who were hardworking, friendly, professional and enthusiastic. The food prepared by Ashleigh and Charlie was really excellent. All the staff we met were so friendly and helpful from Concierge to the resort drivers. A great bunch of fellow guests, many of whom were repeat VIP visitors, all made for a great holiday.
    Read more…
  • Excellent holiday

    A G 29 Jan 2023

    Stayed Jan 2023
    I'd a really nice stay at Bear Lodge. The rooms were very comfy and hotel well located for the piste. All the staff were very friendly and accommodating, keeping us very well fed. Thoroughly recommend Bear Lodge!
    Read more…
  • Fantastic week at Bear Lodge

    Cheryl B 29 Jan 2023

    Stayed Jan 2023
    Bear Lodge is a beautifully designed hotel with excellent staff. The rooms are comfortable with great attention to detail. The hotel design and location is really practical for skiing. The staff were warm and welcoming whilst also providing great service. The spa is a real bonus for a ski holiday, I used it everyday! The food served was of a high standard and the quantity was just right. I would stay at Bear Lodge again. It was the best ski resort hotel i have stayed in.
    Read more…
  • Perfect stay at Bear Lodge

    Helen C 29 Jan 2023

    Stayed Jan 2023
    A superb week at Bear Lodge. Perfect location right by the slopes, wonderful spa and lovely staff. Great to meet the hardworking chefs at the end of the week - the food every night was fantastic. Couldn’t have asked for more!
    Read more…
  • A great experience. Excellent location, super-friendly staff, and great spa facilities

    Mark Sheiham 29 Jan 2023

    Stayed Jan 2023
    A great experience - would highly recommend. Ski literally to and from the door in pretty much all ski conditions and excellent location high up in the ski domain. Arcs 1950 is a charming village centre only 5 mins walk from the hotel. The inclusion of 2 mornings ski guiding (from ESF instructors) for free was very welcome. Hotel is new, very well maintained and in excellent condition. Bedrooms are fine if unremarkable. Bathrooms are excellent. The pool and spa facilities (hot tub, sauna, steam room) are great and a real highlight of the trip - they became a hub for post-ski socialising. The bar area is very good with a good range of spaces for different sized groups - and the free drinks and canapés on the first and last night were a very nice touch. The restaurant area is nice. Breakfasts were great with daily specials and daily fruit smoothies a highlight. Dinner is included all 7 nights - food generally good and occasionally excellent, but also with some downwards variations at times. Free tea and cake in the bar after skiing was nice too. The staff were really great throughout- super-friendly with a very welcome “can do” attitude. And the relatively small size of the hotel means you get to know people quite quickly. The package is very cleverly managed with lots of thoughtful little touches and a flexible approach to adapt the guests’ needs. Hotel manager Murray is a great guy - super-approachable and down to earth. his positive approach filters down throughout this team. He even came out skiing with us on his day off!
    Read more…
  • Happy Days

    David Elliott 29 Jan 2023

    Stayed Jan 2023
    Matt and Robie were the perfect hosts. Happy friendly and attentive. They fed us well and were chearful and attentive. Beluga is a really great place to stay, happy, warm super food by the truckful and the rooms have with great views. Ski in and out from the front door close to all amenities and of course the ski lifts. This is the ski venue that sets the gold standard.
    Read more…
  • Best ski hotel ever!

    Alison Broomfield 29 Jan 2023

    Stayed Jan 2023
    Fantastic week, the nicest hotel I have stayed in for a ski holiday. Such friendly staff throughout and a fantastic manager, Murray. Facilities including ski in/ski out, spa, cinema room, large bar were great. Everywhere was spotlessly clean and the food was great! Smart TVs in the bedrooms were a plus too. Would definitely come back!
    Read more…

Newsletter sign up

Chat on WhatsApp