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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Conor brilliant host, cook, smiler, efficient, fab scrambled eggs, laughs and full engagement. Super

    Jen Denniston 18 Mar 2023

    Stayed Mar 2023
    Jess was great as floating hostess. Helpful, jolly, hard working. Like Conor, the best. Made the whole week a great pleasure. A real treat. The Hank you both. And Jonesey and Rhys from Worcestershire and Reed and Dave d the tech man - he sorted the TV for the rugger match.
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  • Lovely staff who couldn't do enough for us

    Madeleine & Richard Abramson 18 Mar 2023

    Stayed Mar 2023
    Food often excellent. We don't eat meat, always good alternatives. Staff very friendly, spent time with us. And looked after us so well, always helped meet our special requests.
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  • Holiday to remember

    Sonia Davies 18 Mar 2023

    Stayed Mar 2023
    Where to start….our chalet hosts made our holiday. We were a big group with kids. Claire, Annie, Hannah and Ashley were amazing, two of the children had birthdays whilst we were on holiday and they made it that extra special for them. If we were told that we could have the same staff of we booked again we wouldn’t think twice. The food, drink and accommodation in whole was great. The transport that was available was also a huge help.
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  • Amazing!

    Rachel Williams 18 Mar 2023

    Stayed Mar 2023
    We have simply had the best time! The staff are amazing and they go above and beyond. Ashely (chef) his food was stunning, if you are lucky to have him as a chef, you are in for a treat!! Annie,Claire, Hannah, we can’t Thankyou enough for simply everything. You were like family for the week! Thankyou all so much for the best holiday we could have ever had imagined!! Rachel
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  • Perfect location and loved from start to finish

    Guy Eaton 18 Mar 2023

    Stayed Mar 2023
    What a spot. This is by far the best location we have ever stayed. Proper ski to door and the view from our balcony....just wow. The food.....the staff.... the facilities of this amazing place are second to none. We've been with VIP on numerous occasions in the past and have never been disappointed. The real stand out for us was the friendliness and willingness to help of every member of staff. Super team VIP. Thank you and we'll be back.
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  • Perfect!

    Paul Blake 17 Mar 2023

    Stayed Feb 2023
    Where to start! Our group consisted of 6 adults and 4 children and we found the level of service and attention to detail from the Team to be second to none! Matt and Robin were our hosts along with rest of the Avoriaz team we could not of wished for better! It really added to the experience and we couldn't thank them enough. The Chalet had everything we needed, built to a high standard and is perfectly located for access to the slopes, lift pass office and ski rentals. The views at sunset were something else, looking down the valley to Morzine. The skiing suited all of our abilities and Avoriaz although purpose built in the late 60's was very pleasant with the timber clad buildings with zero traffic. If you are thinking about booking with VIP, you must! We are already beginning to plan our next trip for 2024.
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  • Absolutely wonderful week

    Louise Pristernik 17 Mar 2023

    Stayed Mar 2023
    We had an excellent experience on our first VIP ski holiday. Right from the booking process through to the holiday itself we couldn’t fault a thing. Altitude lodge is perfectly located, spacious and comfortable. The staff we fabulous, food excellent, good choices of drinks. We would love to return.
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  • Perfect hostesses

    Susie Edmonds 15 Mar 2023

    Stayed Mar 2023
    Sarah Tori and Rosa took such good care of us all. Nothing was too much trouble. They catered so well for my kids and their fussy eating. They were super helpful when two of our group were ill. The apartment was kept neat and clean. Thanks so much for the great hospitality.
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  • Great family holiday

    Claire Jarvis 14 Mar 2023

    Stayed Feb 2023
    We throughly enjoyed our whole VIP chalet holiday experience, from the initial booking, ability to add extras (private transfer), arranging ski passes and hire of equipement on site and flexibility to change the evening menu. Our chalet host was very flexible and willing to accomodate our requests. The chalet location and facilities were superb, especially ski/ski out, as well as plenty to do for the non skiers in our group.
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  • An excellent hotel and stay

    J R 14 Mar 2023

    Stayed Mar 2023
    This is a fabulous hotel, modern and very well equipped. Really appreciated the access to the pistes and lifts, as well as spacious boot room. Meals were excellent and plentiful, and afternoon tea delicious! Only comment, as mentioned by another client water never hot enough for tea and coffee. Rooms well equipped for a French hotel, plenty of hanging and drawer space. Enjoyed the spa and its facilities very much. Oh and the cinema was an added bonus, 3 films a day, if wanted. Special thanks must go to the manager (sorry can’t remember your name) who went above and beyond to help us with our car which we had to park in the drive due to height of car park, even clearing it of snow on the last morning for us. He runs a very good hotel and staff all very attentive. Will definitely recommend this hotel and hope to see you again.
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