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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Grizzly

    Sally Madagan 25 Mar 2023

    Stayed Mar 2023
    Excellent Food, superb location, accommodation and hosts. Would much prefer a package including charter flights and coach transfer to meet arrival as in previous holidays with VIP. It was troublesome to find flights to match the transfer coach times resulting in long waits both ways.
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  • A brill stay with VIP as always

    G P 25 Mar 2023

    Stayed Mar 2023
    Attentive staff, beautiful location right on the piste! Murray, Kristen and team go out of their way to make your holiday… we would not book a ski holiday with anyone else but VIP.
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  • Loved it

    Cormac Kerins 25 Mar 2023

    Stayed Mar 2023
    I’ve been skiing for 20 years and this has been without a shadow of a doubt the best accommodation I’ve ever stayed in - I’ve never stayed in a hosted chalet so I’m now converted for life. Casper, Belle and Georgie were our hosts with the most, they were so wonderful, great cooks, had lovely energy with great chat and made us feel part of a home. We will miss breakfast with Casper and his afternoon tea and debriefing on local Les Arc gossip with Georgie. Hoping they will be our hosts for our next trip.
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  • Penthouse Misha

    H S 24 Mar 2023

    Stayed Mar 2023
    Excellent chalet and brilliant chalet hosts. Accommodation is fantastic - loads of space, very comfortable and superb location. Ski in ski ski out is awesome and Bear Lodge facilities are excellent. All the food was fantastic and the hosts were attentive and accommodating. We had a great time and every one of us would love to come back to this chalet and resort again. Our chalet hosts were friendly and really flexible. They struck the perfect balance of chatting with us and being discreet and letting us get on with our holiday. Congratulations to Ellie and Lucy for being wonderful hosts and chefs. We were in awe of how they managed to plate up food for 10 in the small kitchen. Food was excellent and always bang on time and delicious. There were are few small things that we would like to feedback for improvements. We had some room and towel confusion on arrival and on towel change day - despite me speaking to Ally a few days in advance and letting her know how many guests would be in each room and how to set each room up, there were the wrong number of towels in each room and every room was set up as a double, despite me asking for room 1 to be set up as 2 single beds. It was a small thing, but annoying as I had made the effort to let her know which rooms were to be single occupants and which were to be pairs and which were couples. Its no big hassle to swap towels around, but the fact that room 1 was set up as a double meant that one of our guests slept in the bunk beds which are not full size beds. The other consequence was that one of our guests who recently lost her husband had two towels and robes in her room, which upset her on arrival as it reminded her of her loss. Other little things - It says on the website that toiletries are provided. In other chalets we have had hair conditioner and moisturiser provided, and as a result we didn’t bring them with us and had to go buy them. It would be good to be more explicit about what is provided. The website also says that a cup of tea is provided in the morning to your room - this was not offered. No biggy - but maybe update the website so it doesn’t set unrealistic expectations. The TV/satellite reception wasn’t working for several days and even once it was fixed in the living room, it still didn’t work in at least one of the bedrooms. Last tiny thing - there was something stuck on the bannister of the stairs (dried food probably) and there was a drink spill on the stairs when we arrived and all week. Didn’t make any difference to our enjoyment, but a few of us noticed it.
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  • Great location

    S C 22 Mar 2023

    Stayed Feb 2023
    Great location with beautiful sunsets (in February!!) excellent host (Brendan), stylish chalet, easy ski in ski out, great fun!
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  • A very special place.

    Carolyn Pickford 22 Mar 2023

    Stayed Mar 2023
    Well if you want to treat yourself, book into the beautiful Manoir. It has been so tastefully decorated whilst still respecting unique features. This makes for a smart but very cosy atmosphere. The staff are really friendly and on-hand for anything you need. As for a G+T in the hot tub overlooking the views…….
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  • Beautiful chalet & wonderful hosts….

    Fi Tricker 21 Mar 2023

    Stayed Mar 2023
    We had a fab time at the stunning Manoir. The staff bent over backwards to help & look after the group, the food was delicious (afternoon cakes were exceptional!) and the atmosphere relaxed, fun & welcoming. The chalet is just beautiful…tastefully decorated with attention to detail, comfy beds & true character. Thank you to the whole team…we had a wonderful week!
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  • Fabulous VDI

    Ruth Eaton 21 Mar 2023

    Stayed Feb 2023
    Great week in the Farmhouse. Excellent central location in the old town, 5 minute walk to the main lifts. Loved the beams, open fire and hammam. Friendly capable chalet staff served up delicious grub - big thanks to Henry and Sasha (plus Hamish and Jonah)for all your effort and your humour, very much appreciated! Also the airport transfers went very smoothly, always a bonus! Things to improve - very little actually - some fresh croissants etc for breakfast would have been nice occasionally, it is France after all! Also the swimming pool counter current pump hasn’t been working for a while, perhaps VIP ski should have told us before we arrived as it was a positive feature when booking this chalet. All in all superb holiday, helped by the weather being SO much better than predicted. Love VDI. X
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  • Great Place Great Service Great STAFF

    BRUCE JOBLING 21 Mar 2023

    Stayed Mar 2023
    Thanks again to Chloe Lucy & Libbie for looking after us so well. And Robyn & Josh for filling our bellies with wonderful food. Cant fault VIP. Booking again next yr & a few more trips !!!
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  • Excellent experience with great location and brilliant chalet hosts

    Claire dowling 21 Mar 2023

    Stayed Mar 2023
    Excellent facilities, location and chalet hosts in Chalet Sakami in Avoriaz.
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