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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The Amazing Staff

    layla banarse 15 Apr 2023

    Stayed Apr 2023
    Our trip was amazing however the staff and service in particular was incredible, everyone had service with a smile and ursula and martha in particular were brilliant, friendly and lovely to talk to. Thank you so much VIP and the staff
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  • The perfect week

    R Berry 12 Apr 2023

    Stayed Apr 2023
    We had a perfect holiday at Le Manoir, a time we will always remember. The house is stunning, set in a beautiful location and has the most wonderful views. It also has a lovely relaxed feel to it but this was helped by our wonderful hosts; Alana, Sylvi and Alex, who made us delicious food, gave us great advice and were a pleasure to spend a week with. We’ll miss them x
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  • Another wonderful VIP trip to the French Alps

    Alan McCheyne 12 Apr 2023

    Stayed Apr 2023
    What a great week of skiing, touring, food, wine, atmosphere and general enjoyment of being back in the mountains. We struck lucky with the weather and snow conditions. Val D'Isere was its usual best with great ski conditions almost everywhere on the mountain, especially skiing down from Grande Motte and around Tignes generally. Thanks again to VIP for all they provide. Thank you to the wonderful staff in the office back in London and special thanks to the concierge staff who helped organise restaurant bookings and pick ups. Always super quick to reply. Here's to the 2024 ski trip!
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  • Wonderful holiday

    Wendy Sterry 11 Apr 2023

    Stayed Apr 2023
    We had a great week at the Altitude Lodge. It perfectly suited our three generations, the location on the piste was ideal, snow conditions were good and nothing was too much trouble for the friendly staff. Abi, Naomi, Cameron and Charlie were perfect hosts. I would just agree with a previous comment that it would have been nice to have some local cuisine and some lighter options.
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  • Family fun holiday

    Lesley Lomas 11 Apr 2023

    Stayed Apr 2023
    We have just returned from a great holiday at Altitude Lodge. The VIP staff were all friendly and very efficient. We were all made to feel very much at home. The chalet is very well situated for skiing but this is not the place to be if you want night life as the village is a good distance away (accessible by bubble life in the daytime). But for family fun it’s just perfect.
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  • Fabulous week

    Sarah & Stuart Lack 10 Apr 2023

    Stayed Apr 2023
    A fabulous week in Bellvarde 1 hosted by Ali & Kate. A lovely welcoming chalet and our hosts cooked delicious meals and afternoon teas. Concierge service just great and the in resort drivers brilliant. Thank you everyone.
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  • Great Holiday

    Anthony Mallock 10 Apr 2023

    Stayed Apr 2023
    We were there with the whole family and we had fabulous skiing conditions.
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  • Perfect in every way!

    Gurjit Orjela 10 Apr 2023

    Stayed Apr 2023
    We (2 adults, 1 child and 2 twin infants) had a great trip from start to finish. The private transfer to Val D was quick (2h45m) and the chalet was spacious yet cosy, located very close to the slopes. The food was of a very good standard - certainly notches above typical chalet catering. They were also very flexible to accommodate both split dinner times for our children (late afternoon) and us & age appropriate meals. All prior arrangements went to plan - equipment, lift passes, lessons and the all important full time nanny (Lucy, who we hope to have next year too!). The concierge service was also a bonus for making things like restaurant reservations or getting advice. We give an unreserved recommendation!
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  • Goods and bads

    Barnaby Farrell-Wright 09 Apr 2023

    Stayed Apr 2023
    Nice food beds made rooms tidy One jet in the hot tub did not work
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  • Perfect VIP trip

    Rahul Gokhale 09 Apr 2023

    Stayed Apr 2023
    This was our 4th time with VIP and definitely the best. The purpose-built Bear Lodge in Les Arcs has been designed to make everything as convenient as possible - in-house ski/boot hire, boot room opening onto the piste, chalet all on one floor, etc. To top it all, we had the most wonderful chalet host, Olivia. A great cook, kind, bubbly and helpful. All in all, a fantastic week!
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