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Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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What can I say, everything was perfect. Not one bad comment. The hosts were impeccable. Especially Martha.
A last minute accommodation change meant we were staying in Le Manoir and how lucky were we!! It was incredible. The house is beautiful, really luxurious and carefully considered throughout. Lots of space and plenty to do. The hosts were amazing!! We had Poppy, Bea, Fynn and Sophie waiting on us hand and foot. They cooked delicious meals and really put so much effort into making Christmas extra special for the kids, things like moving the elf every night and creating special treats for them. We enjoyed the outside hot tub after a day of skiing and really felt looked after by the hosts and Ollie who helped us with equipment and transport. I’d highly recommended VIP Ski and specifically Le Manoir, it would be even better if we came back with another couple of families as it sleeps 16.
We returned to Bear Lodge with extended family, this time staying in a chalet suite rather than the hotel. Chalet Luk was really spacious for the 9 of us and Preston was a superstar host. Georgia and Amy who rotated to help him out were also great. Delicious food, plentiful wine and lots of laughs. Preston was brilliant with the children, letting them help make pancakes and joining in with our Christmas games. He made reindeer sparkle dust to sprinkle on Christmas Eve and provided supplies for making extra decorations. Spending Christmas here was so relaxing and the Christmas dinner was really well cooked and felt like home from home with all the little touches. Bear Lodge offers a perfect location being able to walk straight on to the piste and the small ski groups meant the children all progressed with valuable individual feedback given by the instructors at the end of each lesson. We have skiied with VIP numerous times but having travelled with a different company last season it was a welcome return with all the little touches that others don’t offer! Your staff, service and level of accommodation really are worth it. Thank you VIP.