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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2671 - 2680 of 15883

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  • Perfect ski in ski out location

    Janey S 03 Jan 2024

    Stayed Dec 2023
    We loved the chalet it feels modern with spacious bedrooms. The chalet location for skiing is perfect and makes the start of the day so easy Every member of staff was warm friendly and always happy to help with any request. Huge thank you to Imogen, Jessie and Georgie for making us so welcome always smiling and happy to help Adam the chefs food was delicious and full of variety - we are going home kilos heavier Beckie was a fantastic host and manager and worked so very hard. Always on hand by WhatsApp and happy to make any requests happen A few suggestions Having the fire lit every evening would be great - the lounge and dining areas can be cold While it only happens once a year suggest a plan is made for guests on NYE - we felt a bit cut off and unable to go to town as the bubble stops at 4.20 and the night bus doesn’t start until 20.30. It would have been nice to have an arrangement of transport offered or some sort of party organised in the chalet Transport as above it is difficult to visit the town after skiing - it would be great for a driver to be available late afternoons until dinner Lighting in the rooms - very dark to do makeup either more light over the sink mirror or over the long mirror Water in the rooms - would be great to have a carafe refilled daily plus glasses
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  • Holiday

    B M 03 Jan 2024

    Stayed Dec 2023
    Brilliant chalet, staff are lovely, food was great aswell !
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  • Incredible Service, Lovely Holiday

    Tilly D 03 Jan 2024

    Stayed Dec 2023
    First time skiing for me and the service and kindness from the staff working in the chalet were incredible. Hazel, Tilly, Adam and Sophie were all incredible hosts, and cooks! Definitely recommend to anyone visiting Morzine.
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  • Wonderful holiday

    J H 03 Jan 2024

    Stayed Dec 2023
    A wonderful week. Staff were amazing. Really friendly and helpful. Every meal was delicious. Fab holiday all round.
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  • Amazing week!

    Ellie Fritz 03 Jan 2024

    Stayed Dec 2023

    Best holiday, service and chalet hosts, Kate and Lottie! The food was exceptional, gorgeous chalet hot tub was a great addition. Perfect New Year holiday!

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  • Great

    Joanna Belll 02 Jan 2024

    Stayed Dec 2023
    We had the most fabulous trip. Our team at the chalet were brilliant - they were incredibly attentive and we really liked them as people. The food was fantastic and everything kept really clean. Loved having drivers to pick us up after skiing too. Only negative was being on the same floor as three tiny children who screamed from 6am. Would suggest rethinking accommodation with families v those without wishing to sleep in.
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  • Wonderful chalet and Amazing Hosts

    Nancy White 02 Jan 2024

    Stayed Dec 2023
    From the very beginning the staff made us feel so welcome ; at the drop off point, with our luggage and when we reached the chalet . It was a super start to the holiday. Throughout our stay our hosts were so thoughtful, caring and helpful. They went above and beyond to make our stay fantastic! Our chalet was amazing too!
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  • Great location

    Kelly and Tom Prickett 02 Jan 2024

    Stayed Dec 2023
    Perfect location (although skiing in bit tricky for beginners). Lovely views from Chalet. Resort is very nice and benefits from no cars, high altitude and nice town square. Staff were very polite and friendly. Minibar system a bit different to other providers but worked pretty well. Small areas for improvement: 1. We are used to being contacted at the right time to organise ski lessons. VIP leave it up to you and we ended up booking late and not getting many morning lessons. Group lessons are also very difficult to get if you aren’t doing standard week (unusual over festive period) 2. Some very minor gripes. A little over strict on timing in morning. Asked for 2 poached eggs at 9:40 and refused. Chalet door a bit noisy in the morning, esp for downstairs bedroom. 45 min wait on arriving at resort for ski mobile to take to chalet. Otherwise fantastic holiday and we would definitely come again.
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  • Fantastic!

    James Reed 02 Jan 2024

    Stayed Dec 2023
    Another fantastic trip to Club BV3 with yet again, an amazing VIP team.
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  • Ten years holidaying with VIP says all you need to know?

    Denise Reed 02 Jan 2024

    Stayed Dec 2023
    5* It has always so much fun , being looked after by lovely hosts, in clean an comfortable accomodation and we have always shared a chalet and met such friendly and fun people!
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