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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Yogi

    David Hudson 04 Mar 2024

    Stayed Feb 2024
    Everything was excellent apart from the flight information (API) which had to done completely twice. That is ridiculous for 8 people when the whole holiday is booked as a package. Not necessary when booking return flights normally
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  • Another super holiday with VIP Ski

    John Foster 04 Mar 2024

    Stayed Feb 2024
    The chalet enjoyed a great location just a few minutes walk to the slopes, and also right in the top part of Val d”Isere town. Clean, modern with 3 bedrooms a kitchen plus dining area and lounge which were all very spacious. Our chalet host was excellent. Selena was extremely pleasant and easy going and made us feel very much at home. She looked after everything and wanted to ensure anything we required was catered for. Food and wine were really good and the “honesty bar” for extras such as beer was a handy idea. Annabelle the Manager visited every evening to check all OK and was brilliant on recommending venues and asking the concierge to book us restaurants and tables. I guess the only slight niggle was the outgoing transfer from Geneva which was delayed due to an incoming flight and also waiting for the coach. Once we arrived in Val our suitcases etc. were brought up to our rooms for us (and likewise on the return) which saved some effort!. We would have zero hesitation in booking again. Lastly … thanks so much once again to the whole Team involved.
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  • Dad n Lad holiday

    richard houston 04 Mar 2024

    Stayed Feb 2024
    The resort, Hotel, Skiing, etc was Fab.. The Hotel in particular, is in a Fabulous location right on the slopes! The only reasons it wasn't a 5 out of 5: 1. The Ski hire cost was way more than it normally is at other places - I guess 'cos you have a captured audience at the Hotel, but still! 2. I gave my Ski boots and binding back after 2 days [kept the snowboard on hire tho] - but didn't get any refund for this? That was disappointing. 3. The menu wasn't all too much to my liking but I guess that is subjective. 4. Free Wine with the meal is good but not a cold beer with the meal? Having to run down stairs to the bar to get your drinks before going to get your meal is a pain - or there was the choice to order the beer in the Restaurant but wait 15mins for the beer you ordered to eventually turn up Lauren our waitress in the Restaurant, was wonderful by the way - Thanks Lauren!! All in all, Thanks for as lovely trip
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  • Great Holiday

    Allan Thomas 04 Mar 2024

    Stayed Feb 2024
    Great Hotel + excellent service from the staff
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  • excellent

    Geoff Banks 04 Mar 2024

    Stayed Feb 2024
    excellent chalet service
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  • Family ski vacation

    Nicolas Brown 04 Mar 2024

    Stayed Feb 2024
    Another great ski holiday with VIP ski. Our chalet host Harriet was delightful and made us feel extremely welcome. Nothing was too much trouble and always with a smile. Accommodation and location of chalet was fantastic. Concierge were very helpful. Annabelle made sure everything ran smoothly.
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  • A perfect week at Bear Lodge.

    Leigh Williams 04 Mar 2024

    Stayed Feb 2024
    We had the most wonderful week at Bear Lodge. Our chalet host Ellie was excellent, making us feel so welcome and was able to fulfil our requests. The facilities were great, the ski in / ski out boot room was just perfect and the wellness centre is superb, especially for a non skier like myself.
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  • Thanks for a lovely week

    James Pattison 04 Mar 2024

    Stayed Feb 2024
    We had such a lovely week in Arc 1950. Good quality 4 person chalets are really hard to find so we were delighted with what we found in Suite Baloo. It really is a lovely chalet and we were very well looked after by our brilliant chalet hosts Eve and Annabelle. We have all said that we can't wait to come back next year :)
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  • All round great service & chalet

    Katie & Paul H 03 Mar 2024

    Stayed Feb 2024
    Holly & Charlotte, our hosts, made our stay amazing. We really enjoyed our time in the chalet. We loved the driver service picking us up as needed and all the drivers were great too. Hannah was really helpful organising extras and making sure we had everything we needed.
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  • Excellent week !

    Sam Donaghy 03 Mar 2024

    Stayed Feb 2024
    Hi guys, thank you for a wonderful week. The resort is good, but it was overshadowed by the impeccable service given by Mia and Izzy out suit hosts. They're kitchen skills are second to none, they were very friendly ,yet still very professional. They really got stuck in in the kitchen/suite, and nothing was too much bother with food requests, or advice about the resort. Thank you girls , you were Ace .
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