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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Thanks for a lovely week

    James Pattison 04 Mar 2024

    Stayed Feb 2024
    We had such a lovely week in Arc 1950. Good quality 4 person chalets are really hard to find so we were delighted with what we found in Suite Baloo. It really is a lovely chalet and we were very well looked after by our brilliant chalet hosts Eve and Annabelle. We have all said that we can't wait to come back next year :)
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  • All round great service & chalet

    Katie & Paul H 03 Mar 2024

    Stayed Feb 2024
    Holly & Charlotte, our hosts, made our stay amazing. We really enjoyed our time in the chalet. We loved the driver service picking us up as needed and all the drivers were great too. Hannah was really helpful organising extras and making sure we had everything we needed.
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  • Excellent week !

    Sam Donaghy 03 Mar 2024

    Stayed Feb 2024
    Hi guys, thank you for a wonderful week. The resort is good, but it was overshadowed by the impeccable service given by Mia and Izzy out suit hosts. They're kitchen skills are second to none, they were very friendly ,yet still very professional. They really got stuck in in the kitchen/suite, and nothing was too much bother with food requests, or advice about the resort. Thank you girls , you were Ace .
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  • Great experience

    Tom Carter 03 Mar 2024

    Stayed Feb 2024
    Can’t fault anything, collection at the airport, arrival at the Chalet and introductions to our great chalet staff. The location and service levels are second to none. Very happy first experience with VIP ski.
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  • VIP

    S J 03 Mar 2024

    Stayed Feb 2024
    Fabulous holiday, excellent hotel, excellent staff and even great snow conditions. Thank you for a VIP experience.
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  • Smashing Ski Trip

    Kevin Hardy 03 Mar 2024

    Stayed Feb 2024
    Lovely property, great location & super chalet hosts ! Mia & Izzy were superb ! Great experience!
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  • Telemark

    Sacha Turvill 03 Mar 2024

    Stayed Feb 2024
    Top notch suite , food was excellent and so was the chalet girls Highly recommend
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  • Super stay in comfortable Bear Lodge

    J D 03 Mar 2024

    Stayed Feb 2024
    From the moment we arrived at Bear Lodge we were greeted by the smiling & friendly young team at VIP. The hotel is in a fantastic location which makes all aspects of a skiing holiday super easy. Highlights: excellent cooked breakfast & delicious & varied evening meals & wine, friendly & efficient restaurant team, comfy cinema room and lovely spa facilities (jacuzzi was the perfect temperature). Bedroom was a little on the small side but beautifully clean & comfortable with a nice balcony. VIP Concierge WhatsApp service was very helpful when we had questions or wanted to book a local restaurant. Thanks to the whole team at Bear Lodge for making our stay so memorable.
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  • Fantastic

    Dave Kelly 03 Mar 2024

    Stayed Feb 2024
    Excellent location, my holiday was cut short by an injury, the staff a VIP SKI couldn’t have done more to help, Izzy and Mia our chalet hosts were outstanding and the quality of their food was second to none
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  • Apartment Luk

    Sheila Brown 03 Mar 2024

    Stayed Feb 2024
    Have only the highest Praise for our chalet host Preston. Such a personable cheery host and nothing was ever too much trouble for him. Loved the apartment with the smallest criticism for the lighting in the sitting room and dining area which was very harsh. Other than that, v comfortable apartment, great access to slopes, everything went super smoothly and Preston absolutely was a superstar.
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