Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

2011 - 2020 of 15865

View all

  • Another great week with VIP

    M A 23 Mar 2024

    Stayed Mar 2024
    All aspects perfectly catered for as usual. High quality accommodation in the absolute heart of Val D'Isere. Excellent cooking from Charley with lots of fresh ingredients.
    Read more…
  • Great trip

    Alan Hunt 23 Mar 2024

    Stayed Mar 2024
    Our chalet was beautiful - loads of space & very convenient - and the chalet hosts were delightful. Can’t fault it.
    Read more…
  • Fantastic

    Patrick Martin 23 Mar 2024

    Stayed Mar 2024
    Harry, Rachel and Oscar were fantastic hosts, cooking us delicious food and making us feel very welcome. Hannah, the chalet manager, was also great, super helpful and always around in case we needed anything. We really enjoyed our stay and loved meeting all the other guests who were staying in the chalet with us. A very fun group. I can’t wait to come again!
    Read more…
  • Great service with nice personal touches along the way

    James Hancock-Orloff 23 Mar 2024

    Stayed Mar 2024
    Good bits: All staff welcoming and professional, Lauren and Rhuaridh particularly attentive in the restaurant, Alaw helpful at reception. Food generally good quality - fish cake starter, fried goats cheese starter, pork loin main, chocolate cookie tea time cake were highlights. Breakfast smoothies also great. Everything working properly (wasn’t the case last time we came). Bar staff stepped up well in response to our non-drinking of alcohol. Especially when we won the quiz and Ewan arranged massages in place of the usual prize - much appreciated. All the mocktails they made were great too. Heated ski room and piste access excellent. To improve: Dining in the restaurant felt a confused experience, with a mixture of couples, adult groups, families with young children all mixed up across the restaurant. Also the large disparity between people who treated it as a nice dinner out and wore shoes and a nice set of clothes, and those who wore baggy tracksuits and flip flops added to the confusing setting. Perhaps a good idea to ask people what they want at the start of the week, and separate appropriately. Would like to see some more traditional French food at dinner. For the price, food was too often passable. Service times, plating, and food temperature were quite varied throughout the week. Breakfast portion sizes weren’t consistent, ordering a full English got you a huge plate of food whereas the daily special or pancake were quite small. Smoked salmon on the continental breakfast was very unappealing, small pieces with lots of grey bits in a big pile. Some bottles of water on the coach during the transfer would have been good.
    Read more…
  • Superb!!!

    Robbie Bowie-Cameron 23 Mar 2024

    Stayed Mar 2024
    The whole team at VIP Ski were exceptional from start to finish. In our lodge we were looked after by Sam and Alice. They were both personable, polite and great cooks! As a father of two young boys we kept Sam and Alice on their toes and they accommodated all our requests in a cool and calm manner. They also accommodated dietary requirements very very well. Can’t praise them enough or the facilities. The ski in ski out is incredible. Lastly my boys were looked after so well in the bear club. Big thanks to Anna and the team for our picture updates and care for the boys.
    Read more…
  • Great location, fabulous care

    Steven Suckling 23 Mar 2024

    Stayed Mar 2024
    Chalet Ossetra has been just perfect for our group. From the ski in ski out location, the amazing sunrises and sunsets and of course its facilities and the care and attention of Lottie and periodic support of Zach. Great attention to deto detail, food and generous beverages.
    Read more…
  • Xxx

    Lasse Kleif 23 Mar 2024

    Stayed Mar 2024
    Xxx
    Read more…
  • Another great year

    Derek Durst 23 Mar 2024

    Stayed Mar 2024
    Third year at the bellevarde chalets. The only thing that takes it down to 4 stars is the odd configuration of linking the two chalets. Amazing service with nice people as always.
    Read more…
  • Best week ever!

    Mark/Ben Passmore/Watts 23 Mar 2024

    Stayed Mar 2024
    We had an amazing week! Bar: You boys made our week! Remembering soda and ice in the rose for Sue we was a very special touch! couldn’t have been happier! Childcare: Marley had the best best best time and we are so grateful for all the girls especially Lucy. Housekeeping: Thank you so much to Hannah and Jess (Sorry if we forgot any other names) amazing clean rooms! Restaurant: Food was amazing and chefs went above and beyond to cater all needs! (including a spag bowl mid week for Lauren) Waiters/waitresses all so so good! Will, Max, Reece and Lauren are legends! Maintenance: Scot we didn’t meet you but well done! Rooms and communal areas all kept well and fully functional unusual in many establishments . Sorry if we missed anybody! Thankyou VIP for an amazing holiday! See you next year!
    Read more…
  • Stay at Bear Lodge

    Fiona Deery 23 Mar 2024

    Stayed Mar 2024
    The staff were lovely- always helpful and smiling. Good being able to do the ski hire and ski passes on site - also booking ski lessons Very good ski room and great ski in ski out. Certain foods not available on the night in the restaurant and cheese board lacking.
    Read more…

Newsletter sign up

Chat on WhatsApp