Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1771 - 1780 of 15888

View all

  • Magical

    Laura Conduit 07 Jan 2025

    Stayed Dec 2024
    We had an amazing holiday - our 4th at bear lodge! Molly was a wonderful host - really, really hard working and clearly cared so much about our overall experience. Jess the head nanny is fantastic - calm and considerate and all the children were super happy in bear cubs and were looked after really well by the wider nanny team. Alex and his bar team are utterly lovely - always cheerful and they bring some much needed vibe to the bar (which as a space still needs some work to soften lighting/feel less canteen-y)! Small suggestions for improvement would be: more hangers; even more hooks (you can never have too many!); much better pillows; a dishwasher that is serviced/replaced; kettle that is de-scaled weekly; and a sink that doesn’t block! :)
    Read more…
  • An amazing chalet hotel.

    Rosie Hepplewhite 06 Jan 2025

    Stayed Mar 2024
    I stayed last season with 3 girlfriends. After we had booked I noticed some negative reviews. The company reassured me that the problems at the beginning of the season had been rectified with a new chef. The food was very good and plentiful. Only one meal I wasn’t keen on but then that’s personal taste. I was wowed by the hotel on arrival. Absolutely the very best design and finish. TBH the bedrooms/bathrooms would not be out of place in a modern 5 star hotel. We had rooms with balconies overlooking the piste. Everywhere super clean. The delightful young staff could not have been more helpful, enthusiastic and always with a smile. A welcome drink delivered to the room every day. An excellent quiz was put on by the bar staff. Of course some of the staff will have changed this year. The location is spot on with ski in ski out and a short walk to the pretty village centre. Large well fitted boot room Excellent leisure area with large pool jacuzzi and huge sauna and steam room. Beautifully designed. The inclusive 2 session ski guiding was very useful to get our ski legs going and a good introduction to the runs. Would love to return next year. Honestly Bear Lodge is fab and I am fussy!!!
    Read more…
  • The Farmhouse New Year 2024/5

    Sarah Watson 06 Jan 2025

    Stayed Dec 2024
    We had a great time staying at the Farmhouse. Our hosts Tati and Tristan were great- the food was fantastic and they were very accomodating. Above that they were very friendly and helpful. It was only a short walk to the slopes and we were lucky to have great weather and good snow. The only negative is there was not a great area to put skis on- this had to be done at the kitchen table.
    Read more…
  • Amazing holiday

    Maha Elbatran 06 Jan 2025

    Stayed Dec 2024
    I can not say enough about Holly ( our host), she was amazing, helpful and was incredibly responsive to anything we needed. The chalet is very nice with a vey good view however I would suggest to add a washing machine specially that linen and towels are not changed daily. Also it would be very helpful to add an electric vacuum machine I would say my overall experience was 9.8 and I will for sure return to VIP SKi
    Read more…
  • A totally relaxing and fun stay

    Sara H 06 Jan 2025

    Stayed Dec 2024
    Just returned from a great week staying in Suite Baloo. Molly, our chalet host, was so friendly and professional throughout. Molly seamlessly juggled multiple breakfast requests from the kids and handled it like a pro - her cooking skills were top notch! Molly I hope you're reading this - we all thought you were fab and hope you enjoy the rest of your season!
    Read more…
  • Annual ski get together

    Keith Wilson 06 Jan 2025

    Stayed Dec 2024
    We were a group of 24 family and friends in our 3rd yearly trip , having been to Les Arc the previous 2 years , also with VIP. We were apprehensive about trying somewhere new , but we needn't have worried. From the moment we arrived the chalet hosts were fantastic, nothing was too much trouble and there were no members of staff that were not on the same page. The chalet worked brilliantly for our big group with the 2 lovely hot tubs and the wellness centre just next door . We had a fab time watching the New Years fireworks from the hot tub. The food was amazing with all dietary needs catered for ; including the 8 smaller children . We had a great choice and it was all beautifully prepared and presented . Again nothing was too much trouble. The chalet was kept tidy and clean at all times . Anna the nanny was also amazing and we didn't have to worry at all leaving our children with her . She cooked lunches and wasn't fazed if there was 1 or 3 children . She made sure she took our youngest on fab adventures up the mountain for hot chocolate, the farm and sledging. The private car service was also a great asset and made getting around , particularly to and from ski lessons a breeze. It was also appreciated when coming back with children the assistance some drivers gave in carrying skis back to the boot room.The beds were comfy and cosy . The only thing we did find was the dining room could be chilly but the hosts pointed out when that was warmer it got too hot upstairs , but sometimes moving from around the warm fire into the cold dining room was a shock! Loved the can do attitude of all the staff, it makes a massive difference to the holiday . Little touches like getting ski equipment back to the ski hire shops was great. We were also grateful for the help and advice from Ali when one of our group got injured on the slopes Thank you all , you made our holiday amazing, even if we weren't the most well of bunches !!
    Read more…
  • Great holiday but food an issue

    Sam hobcraft 06 Jan 2025

    Stayed Dec 2024
    Great hotel and staff were very friendly. The location was excellent and the facilities spot on. So convenient. My only complaint is with the food. It would put me off booking again with you, if I am honest. The breakfast was far too slow to come out. But the big issue is that the chef is trying to cook too fancy food that I don’t think he is good enough to cook. Keep it simple and stop trying to describe a Michelin star meal, when it’s way off that level. It sets the expectations on the quality too high. There were some good dishes (lamb shank and duck), but the majority were just not great and very inconsistent (cheese soufflé, pancakes and monkfish, as examples). I do have high standards on food when I am paying for an high end holiday and they were a long way from being met.
    Read more…
  • FUN SKI - DINE- SLEEP-REPEAT

    Annie Bloxam 05 Jan 2025

    Stayed Dec 2024
    In bound Transfer- LIKE CLOCKWORK phew … ( Such a nice chap Tim driver from Bourg St Maurice ) still to return shortly for outbound transfer . Warm welcome by IMY …who is EXCELLENT CHALET HOST … Smiley Friendly/ Chatty/ Charming/ Fun / Professional / Punctual/ Helpful/ Organised / & consistent in all the above ALL week for duration of our stay. V good with our x4 adult ish kids !
    Read more…
  • Great chalet, excellent hosts, fabulous skiing

    Maureen Bannerman 05 Jan 2025

    Stayed Dec 2024
    An amazing holiday which delivered on everything promised. Our chalet hosts Freya and Jake couldn't have been more helpful and professional. Everything was laid on for us from ski hire, pick ups and gourmet food. The skiing was amazing and of course the apres ski delivered too. Couldn't recommend this enough to anyone thinking of booking up!
    Read more…
  • New Year trip!.

    Joanna Nimmo 05 Jan 2025

    Stayed Dec 2024
    Grace and Kian wholeheartedly made our trip. They were fantastic, very thoughtful and nothing was too much trouble for them. The drivers were also very helpful and the concierge service were responsive and again very very helpful.
    Read more…

Newsletter sign up

Chat on WhatsApp