Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1581 - 1590 of 15888

View all

  • Lovely place lovely staff

    Bill Green 28 Jan 2025

    Stayed Jan 2025
    Not obvious where things were. Like chutney! And ran out of Coke Zero! Tool box would be useful-door handle fell off. Anyone could have fixed it with an Allen Key. Fire place needs repairs…
    Read more…
  • Great service

    David Rees 28 Jan 2025

    Stayed Jan 2025
    My 2nd time to this chalet and fantastic again. Hosts are very welcoming and can't do enough for you. Very comfortable accommodation
    Read more…
  • Sun, snow and a massive laugh

    Mike Ma 28 Jan 2025

    Stayed Jan 2025
    Ski conditions were nigh on perfect for the week my group was there. Could have done with a fresh sprinkle midweek but that’s as far as any complaint will go. The chalet on the whole was great if a tad a cold in places at times and the rooms boiling hot at night but the beer and wine flowed freely and the meals were truly excellent. Well done Jack! The chalet staff: Alex, Betty, Eddie and George were enthusiastic and engaged rather than being aloof as can happen in some of these trips. Other points for improvement: would have been nice to have bottled water available; would have liked concierge taxi pick ups from any part of town rather than certain pick up points; and what was with the power tripping at times? Overall a great trip helped by VIP.
    Read more…
  • Fantastic chalet hosts, exceptional food, great location, awesome holiday!

    Lee Gordon 28 Jan 2025

    Stayed Jan 2025
    This is our second VIP Ski experience, after a brilliant holiday at Bear Lodge in December 24. From the greeting at the airport to the farewell at the end of our holiday, the VIP team were brilliant. Our chalet was exactly as described and we were met by our friendly chalet host team on arrival and shown to our rooms before relaxing in the spacious surroundings with a welcome drink. We paid a bit more to do the ski rental at the chalet and it saved a lot of time, with us simply leaving our skis, poles and helmets in the boot room on departure. The food - AMAZING! Led by Jack, a talented and experienced chef, he and his chef team of Liam and Chloe produced fantastic food every single day. With full choice over your evening meal and able to select your courses for the whole week if you wanted to, we liked the look of everything on the menu, so just left it up to the chefs to surprise us every night and they did not disappoint! There were always different specials on for each breakfast time and afternoon tea being left out each afternoon was very welcome after a day of skiing. The chalet is exactly per the pictures, but it is the VIP Ski people that set VIP ski apart. To Betty, Alex, Eddie, Jack, Liam, Chloe, and the flexi's (Katie and Grace) who helped out during the week - thanks a million, you're all awesome and really made our holiday (without kids...hooray) something special.
    Read more…
  • Amazing holiday for our little family of 4

    Thomas and Ruth Annett 28 Jan 2025

    Stayed Jan 2025
    We loved our week at Altitude Lodge with VIP ski. We travelled with our 2 year old and 9 month old and all had a ball! Location was great with ski in and ski out which was so handy. The kids were with the bear cubs Nanny’s for 5 and a half days and had so much fun painting, baking, visiting the town etc. Kenzi was great at being flexible with the hours / starting times each day depending on what suited us. Lots of amazing meals and all the chalet team were so helpful and lovely each day. We had a fire pit night with marshmallows and a quiz, a family curry night which was lovely and just lots of great family memories all round. Would definitely recommend a stay!
    Read more…
  • Our Bear Lodge Experience

    Michelle & Owain Davies 27 Jan 2025

    Stayed Jan 2025
    What an absolutely amazing stay we had at Bear Lodge. From the moment we booked our stay we were filled with confidence that our booking would be safely in your hands as we received a phone call from Kitty the receptionist who is based at Bear Lodge a week before our departure with advise and guidance to ensure our holiday was tailored to our needs. During our stay our room was kept spotless by Tilly & Amelia who made us feel so at home. Beautiful clean bed linen and fluffy towels and robes certainly added to our comfortable stay provided by Dan the linen man. The food served at the restaurant certainly did not disappoint as was presented to a high standard and was totally delicious. Marshal,Daisy,Henry,Tom and Angus made sure we were totally spoilt, making every dining experience special. Our ski hire was all sorted for our stay with the luxury of being based at the hotel. Ollie even carved steps into the snow outside the door every day to ensure we could always access the slopes with ease, what a gem. The wellness spa also felt like such a treat at the end of a days skiing which we absolutely loved. The bar at the hotel was a lovely place to unwind in the evening where drinks were served by Alex, Micky and Matt with such a welcome and a lovely chat. As you may notice during our stay we met so many beautiful members of staff who made such an impression on us we remember each by name. They really made us feel at home and part of a very special VIP Ski family who we will never forget. We want to say a very special thank you to you all for such a wonderful time during our stay. Lots of love from Michelle & Owain Davies xx
    Read more…
  • A great stay

    Daniel O'Brien 27 Jan 2025

    Stayed Jan 2025
    very helpful booking experience along with ongoing comms during stay great hosts fantastic location chalet wasn't as clean as it needs to be. it's dusty / has cobwebs / needs more regular hoovering and bin changes / our bathroom had contact lenses on the floor from previous guest
    Read more…
  • Best ski hotel ever!!

    Kelly Russell 27 Jan 2025

    Stayed Jan 2025
    Best location, amazing staff - Daisy, Marshall, Elenour, Nathan, Angus, Paul - all absolutely made our holiday - food was great, room gorgeous, spa facilities beautiful - best idea - coffee machine in the boot room!!
    Read more…
  • Best ski holiday and amazing staff!

    Adam Durant 26 Jan 2025

    Stayed Dec 2024
    We travelled as a family for Christmas 2024. Holly and Ben did an amazing job throughout communicating and helping to organise things so the trip went smoothly. We were met with champagne on the first night and Chalet Ipaka is well situated and has an impressive sauna/steam room in the basement. The open fire in the lounge is a delight to sit by. Luca and Mollie were our hosts and he did a great job of preparing delicious meals and looking after us. Maisie was lovely and took care of our kids several times during the week. She can also ski very well which was great to be able to take the kids out together. Despite an injury which required a hospital visit, the team supported us with great kindness (especially Ben who gave support in Morzine) and kept our holiday on track. Morgan is a local ski guide, highly recommended. I can't wait to ski again with VIP Ski!
    Read more…
  • Fantastic!

    Daniel Abdallah 26 Jan 2025

    Stayed Jan 2025
    Fantastic!
    Read more…

Newsletter sign up

Chat on WhatsApp