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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wonderful stay and very well looked after

    M M 04 Feb 2025

    Stayed Jan 2025
    Having booked with VIP before, we are no strangers to the standard of holiday provided. We were however super pleased with the standard of accommodation, the effort and lengths staff went to to look after us, the food and of course the nannies in Bear Cubs. Special mention to Katie in Bear Cubs who looked after our little one so well, and Tom in the restaurant.
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  • An amazing time had!

    Sally Clarke 04 Feb 2025

    Stayed Jan 2025
    A huge thank you to Annie and Izzy for looking after us so well. Friendly, polite and beautifully presented food. Nothing was too much bother - thank you. A special mention too to Harry and the rest of the logistic team for their hard work in driving us when needed, making sure we had enough firewood and for clearing the metres of snow that fell that week. A fabulous week had and will definitely book again with VIP!
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  • Brilliant childcare

    Ellie Harvey-Bates 04 Feb 2025

    Stayed Jan 2025
    The bear club was amazing for our two year old, and very flexible with the activities he did. Location great for ski in ski out, especially for those wanting to take it in turns skiing and parenting small babies. Only improvement would be assistance getting down and back up to town, particularly on Wednesday night, rather than relying on the bus. Food was amazing and atmosphere lovely. Extremely helpful catering to dietary requirements!
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  • Usual high VIP standards

    David Robinson 03 Feb 2025

    Stayed Jan 2025
    On the whole another very good experience with only a few minor niggles, Chalet staff were excellent and the food good albeit often severed up on cold plates which meant the hot meals went cold quickly,
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  • Fabulous family holiday

    Michael McCollum 03 Feb 2025

    Stayed Jan 2025
    We love VIP and keep coming back. Stayed this time in Umka at Bear Lodge with our adult children and their partners. The chalet was extremely clean and comfortable. We were wonderfully looked after by our lovely hosts Hebe, Kate and Molly! They were friendly, kind, attentive and professional. And great cooks. We ate and drank extremely well! Can’t wait for next year!
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  • Excellent service

    Susan Crowe 03 Feb 2025

    Stayed Jan 2025
    This is the 2nd time we have been to Bear Lodge in Les Arcs 1950. We previously stayed in the Hotel and this time we stayed in Suite Mouk. The chalet is well designed. Max and Henry our hosts were fantastic. Perfect for ski in ski out as right on the slopes. The leisure facilities are brilliant too with a large pool, sauna, steam room and hot tub which was well needed after a day on the slopes. There is a large bar for winding down with great staff. We will definitely be back.
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  • Typical VIP excellence

    stuart wade 03 Feb 2025

    Stayed Jan 2025
    Despite some dodgy weather our stay in Chalet Ipaka was superb. Our host, Alby, unfortunately got injured on our second day but the rest of the team, especially Ben and Millie, rallied round magnificently. VIP standards were maintained throughout and the accommodation was excellent with great facilities. The only small niggle was the pool which, at 1.65 metres deep, was difficult to get out of for a lady of 4ft 10" without a ladder of some kind. However this did not detract from a great holiday.
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  • Outstanding chalet host

    Kerry Speed 03 Feb 2025

    Stayed Jan 2025
    Just spent a dreamy week in the beautiful Chalet Bel Sol. An absolute gem of a chalet in a perfect location but what really makes this place stand out from any other places we’ve stayed at is Emma, the amazing chalet host. From the moment we arrived ( to the best lemon drizzle cake ever) she went above and beyond to ensure all our needs were met. Unfailingly cheerful at all times of the day and night, a very skilled chef and best of all, first class games monitor! Flappy Fish was a favourite with our gang! Thank you VIP ski for discovering Emma and sharing her with us.
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  • Wonderful experience

    Tomas Macik 03 Feb 2025

    Stayed Jan 2025
    First time with VIP and definitely not disappointed. Beautiful chalet, amazing facilities and service. Exceptional team of chalet hosts Freya and Jake. The manager Georgie was brilliant!
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  • Fabulous holiday

    Vanessa Marment 03 Feb 2025

    Stayed Jan 2025
    Enjoyed
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