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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wonderful chalet, chalet host and superb skiing

    Lindy Edwards 02 Feb 2025

    Stayed Jan 2025
    We have just completed 2 weeks at Koda chalet with VIP preceded by a week at Bear Lodge and a week at Val D’Isere. An amazing 4 weeks experience with VIP. Sol, our chalet host did an amazing job catering and looking after us for the 2 weeks in Koda, assisted by Hebe. A wonderful holiday… the ski in/ski out is fabulous. we will return! Thank you to everyone else at VIP especially Stuart (the hardworking chalet manager) and the ever helpful concierge.
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  • Amazing week!

    Lisa V 02 Feb 2025

    Stayed Jan 2025
    Great week at The Manoir. The rooms were spacious with superbly comfy beds. Every possible need was met with morning tea outside the door & champagne served in the hot tub. Ash our chef, served amazing food. Ned, Emily, Will, Iona and the rest of the team catered for every whim and made our holiday brilliant!! There was ample room for us all with the cave, tv and living room so would highly recommended a holiday at the Manoir.
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  • Grace, Iona and Grace were FAB

    Sophie Bewsher 02 Feb 2025

    Stayed Jan 2025
    Grace, Iona and Grace made the holiday for all of us. The food and service in general was faultless and I would very much recommend the chalet and VIP Ski as a ski holiday to remember x
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  • Bellevarde 5

    H F 02 Feb 2025

    Stayed Jan 2025
    The customer service was outstanding, nothing was too much trouble for the whole VIP team (Pip gets a special mention for retrieving my lost bag at Geneva airport). The chalet was comfortable, quiet and the food was very good. Jake and Freya were excellent. The only downside to the chalet is that whilst ski-out is easy, if Santon is closed the only on-piste ski-in option is black.
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  • Best chalet experience ever!

    Tasneem Sharafally 02 Feb 2025

    Stayed Jan 2025
    This was our first ski holiday and choosing a catered chalet was the best decision we made. Charlotte and Katie were our hosts for the week. They were an absolute dream - the breakfasts, teas and dinners were all outstanding and to top it all off their friendly and fun attitude made us feel really welcome and at home! Any request was not too big or small for them, from wine recommendations to ski tips! Thank you so much for making this so memorable for us.
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  • Skiing 2025

    DJ L 02 Feb 2025

    Stayed Feb 2025
    We are returning customers of VIP and this holiday has exceeded our expectations. We travelled as a family of four adults. Holly, our host, has been exceptional…so friendly, funny, calm and professional. Nothing was too much trouble and she really made our holiday even more special. She was even kind enough to share some of her cooking tips as every single meal was delicious. Eliza stepped in effortlessly to look after us when it was Holly’s day off. Thank you Holly, Eliza and the whole team at VIP. We look forward to coming again next year.
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  • Excellent stay with unbelievable hosts

    T B 02 Feb 2025

    Stayed Jan 2025
    We had the pleasure of spending a week at Aspen house. Firstly the accomodation was amazing, it has all the needed amenities. Secondly our host Charlotte kept it absolutely spotless which was much appreciated. Anyone who has the pleasure of interacting with either Charlotte or Katie during their stay will be absolutely blessed and desperate to come back and experience their hospitality. We had a group with quite a few dietary requirements and they were easily able to manage and ensure all meals were delicious. They were both very caring and made sure our stay was as smooth as possible. Overall we had an excellent stay and having the hospitality of Charlotte and Katie was the icing on the cake for us.
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  • Fantastic

    Catharine Bray 02 Feb 2025

    Stayed Jan 2025
    Everything surpassed expectations. Accommodation is excellent. Our hosts Harry, Henry and Emily were professional, friendly and knowledgeable. The cuisine was very good. Ski in ski out access is superb. And ski hire available from the lodge. Very highly rated. Thank you.
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  • Excellent!

    Annabel McCormick-Houston 02 Feb 2025

    Stayed Jan 2025
    We had a great week with Matt and Milly as our hosts. From the minute we arrived we were welcomed with open arms and they couldn’t do enough to make our stay exceed all expectations. The nannies, Sophie and Maisie, were also fantastic. Would definitely recommend VIP and chalet uno.
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  • Holiday review

    Sarah Judd 02 Feb 2025

    Stayed Jan 2025
    Jake and Freya were excellent - food was fab and they could not have been more charming and welcoming. Georgie was excellent too - super helpful. Chalet was lovely. Kitchen table needs sanding down and re-varnishing. It is permanently sticky (and not because it is not cleaned). We had a really fab holiday. Thank you
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