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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1521 - 1530 of 15841

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  • Millie and Holly

    David Wilkinson 31 Jan 2025

    Stayed Jan 2025
    Thank you to Millie and Holly for making our holiday experience so nice. Nothing was too much trouble for you Holly. We had a very warm welcome. Thank you so much for getting our lift passes. Thanks again Millie for all your help with our lovely meals.
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  • Thank you Ellie

    David Wilkinson 31 Jan 2025

    Stayed Jan 2025
    Thank you Ellie for making our holiday experience so nice. Your cooking is fantastic and you have looked after us so well. Nothing was too much trouble for you. Thanks again.
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  • The BEST

    Alison Wesley 31 Jan 2025

    Stayed Jan 2025
    Thank you for the best skiing holiday EVER… from Holly’s welcome , to our outstanding host, Ellie (admirably supported by Millie), every opportunity to delight was exceeded. Ellie’s kind hospitality was matched by her splendid cooking…. The support team were all great too. We have been blessed by VIP care… thank you
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  • Amazing chalet host

    Olivia Coles 31 Jan 2025

    Stayed Jan 2025
    We have just enjoyed a wonderful week in Avoriaz. The chalet was in a fantastic location and we really loved the hot tub and excellent facilities. Without doubt the holiday was made by the amazing care and fabulous hosting & cooking from Ellie (& Millie) who were superstars. Nothing was too much trouble and Ellie looked after us so well. We loved the feasts each day … Enjoyed every mouthful! Thank you Ellie! All the VIP staff were great & so friendly & welcoming. Would definitely come again!
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  • Ellie is great!

    Alasdair Coles 31 Jan 2025

    Stayed Jan 2025
    A fantastic holiday, thank you. Perfect chalet, good snow and superb skiing. But most of all the cooking and hospitality of Ellie (and Millie) was first rate. Thank you
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  • Repeat Guest

    Brian Woulfe 31 Jan 2025

    Stayed Jan 2025
    A repeat guest of VIP SKI for many years. And I’d still use them again (just maybe not in Avoriaz) This was my first time at Chalet Sakami and I’ll be the first to admit that perhaps as I get older (early 40’s) the smaller details have become more important. Service from Rachel, our Chalet Host, was amazing and she was a pleasure to have around. Thank you Rachel. Holly, Resort Manager, was absolute pleasure to communicate with. An absolute keeper! Staying in a chalet instead of an apartment like at Bear Lodge meant I had slightly higher expectations. In short, I expected it to feel more like a home! A few things that are an easy fix…. - None of the lights were dimmable in the property. Not ideal when trying to cosy down for the evening. - The ceiling pendant in our bedroom was just a collection of naked bulbs. Very uncomfortable to have on and to lay under. - Very generic “dressing” around the apartment which made it feel very staged and a little cheap. A couple of examples include fake flowers and the generic art prints. The views over Avoriaz are stunning and it would have been lovely if the apartment had been dressed with some more personalised photography of the region (just an example of what could have been done). - We didn’t sleep a full night during the stay. The mattresses are just bricks and the pillows are incredibly uncomfortable. It wouldn’t take much to upgrade the linens, pillows and mattresses. (Even toppers would go a long way). - We loved the hot tub but there was nowhere around the tub to safely place your phone/drinks etc. Just a small detail which would make a big difference. The one thing that would be more difficult to fix is the ski room. The Chalet accommodates 6 but the storage is tight. There is also only 1 tiny seat for everyone to sit on to get ready (which is also in the way of the doors). Indeed one of the guests choose to sit on the toilet in the adjoining WC to put his boots on as the seat in the ski room was 2 high. Short of an extension not an easy fix I know but maybe a consideration for future builds. Thank you again Rachel and Holly!
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  • Title

    Chris Blackburn 31 Jan 2025

    Stayed Jan 2025
    Very pleasant chalet hosts, lovely girls, and if you wanted something they would do it but you did often have to ask. There were times when there was no coffee out in the morning, tea bags and yoghurt ran out and one dinner no wine was put out on the table. The bedrooms were really warm, comfy bed, but the communal areas were often cold. The concierge service was not exceptionally helpful - overly strict about pickup times. One guest did not have a dinner reservation made Team at the airport were helpful in resolving a lost bag Communal areas not overly clean. Fridge and kitchen quite dirty Enjoyed the hot tub Food was generally good (though sometimes served a little cold).
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  • Good for January!

    Rachel Felstead 30 Jan 2025

    Stayed Jan 2025
    Very fortunate with the snow and weather especially considering it was January. Resort excellent for big area of skiing. When they say black run they mainly mean moguls. Chalet very well placed and equipped. Used the wellness centre every day. Food is of a very high standard and the portions are enormous.
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  • Good but could be better

    Thelma Price 29 Jan 2025

    Stayed Jan 2025
    This was our second stay at Bear Lodge. The hotel is ideally situated and genuinely ski-in and ski- out. I used the pool every day and it is a full sized pool that you can really swim in. The rooms are compact but we booked a larger room with bunks. The food was very good, possibly better than last year and the staff were attentive and efficient. We would like to mention Daisy, Marshall, Angus and Alex in particular. House keeping let things down a bit. We were rather unpleasantly surprised to find so many school aged children there in the middle of January. We are booked for next year so are hoping that it will be quieter!
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  • VIP BOOKING STAFF AMAZING, STAFF AND FOOD AT THE CHALET INCREDIBLE!

    Helen Helen 29 Jan 2025

    Stayed Jan 2024
    This is the second time we have booked through VIP and Louise, as always, has been beyond helpful and made the process effortless - thank you so much! A group of 14 of us stayed at CLUB21Forty and it really is the perfect Chalet for a large group, lots of space for everyone, comfortable, the pool area is superb, the hot tub outside has the amazing views - But for us, the staff at the Chalet made the stay even more memorable! Jessie the Chalet Host was incredibly helpful and friendly, Antonia and Katie delivered the most amazing food, Adam organised games for us along with all of the other staff and Charlie was so helpful and always on hand to sort out queries and bookings - you have a superb team in this chalet! Keep up the good work...
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