Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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This was our first ski holiday with our daughter who is only 19 months old. We chose the nanny service offered by VIP and couldn't have been happier with the decision to do so! Gemma looked after our daughter and she was fantastic! The chalet is great, lots of facilities and kept very clean and tidy. All of the staff working at Altitude lodge were friendly and polite, nothing was too much trouble. We wouldn't hesitate to book another holiday with VIP, and are already thinking ahead to next season. Many thanks to all who played a part in our holiday!
What a super holiday. After a difficult start with an expired passport for our daughter we settled in to the very comfortable and cosy Valdez Suite. It was inspired to organise ski passes and skis delivered to our chalet door. Cherie, our Aussie chalet host, was fantastic. Hugely warm and welcoming, she was professional, personable and extremely capable. Emma, our Nanny for our 3 year old Herbie, was kind, caring and fun. Herbie was smitten and loved every moment. We will miss the warmth and convenience of the Valdez, the professionalism of VIP and the beauty of the Morzine skiing experience. I would make only one recommendation - that booking staff encourage clients to check passport details for valid travel at time of departure. It was heart-breaking to leave our daughter behind. I very much hope we will be able to take her on the VIP holiday next time.
We have just spent our seventh consecutive family ski holiday in Morzine with VIP. Once again the service provided by the guys and girls in the chalets was of the highest order; it is the personal touch in the chalets which goes along way to making a holiday truly pleasurable (and a couple of feet of fresh powder off piste helps!). We were double teamed by Bella and Adam in the chalet who were both terrific, providing great meals and a lovely atmosphere,and Kir, the nanny, brilliantly entertained our 8 year old daughter in the afternoons, to the extent that she would rather be with Kir than ski! A big thank you to the three of them.