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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chilton Party - VIP Regulars

    David Chilton 03 Feb 2015

    Stayed Jan 2015
    Another wonderful VIP holiday. Loved the Petit Choucas. Josh was a very funny, friendly and willing Chalet Host. Hanni made us very welcome too. Thanks for the complimentary loyalty champagne on arrival! I think it's fair to say we'll be back! My wife's knees are not up to a 2nd trip this year but Andy and I might try and squeeze in a second trip this year on a late offer basis in early March if any deal going.
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  • Lovely Chalet & Staff!

    Ben Bull 03 Feb 2015

    Stayed Jan 2015

    This was our first ski holiday with our daughter who is only 19 months old. We chose the nanny service offered by VIP and couldn't have been happier with the decision to do so! Gemma looked after our daughter and she was fantastic! The chalet is great, lots of facilities and kept very clean and tidy. All of the staff working at Altitude lodge were friendly and polite, nothing was too much trouble. We wouldn't hesitate to book another holiday with VIP, and are already thinking ahead to next season. Many thanks to all who played a part in our holiday!

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  • Morzine Valdez - Andrews Family

    James Andrews 02 Feb 2015

    Stayed Jan 2015

    What a super holiday. After a difficult start with an expired passport for our daughter we settled in to the very comfortable and cosy Valdez Suite. It was inspired to organise ski passes and skis delivered to our chalet door. Cherie, our Aussie chalet host, was fantastic. Hugely warm and welcoming, she was professional, personable and extremely capable. Emma, our Nanny for our 3 year old Herbie, was kind, caring and fun. Herbie was smitten and loved every moment. We will miss the warmth and convenience of the Valdez, the professionalism of VIP and the beauty of the Morzine skiing experience. I would make only one recommendation - that booking staff encourage clients to check passport details for valid travel at time of departure. It was heart-breaking to leave our daughter behind. I very much hope we will be able to take her on the VIP holiday next time.

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  • Great week in Verbier even with the poor weather

    Nick Hoggett 02 Feb 2015

    Stayed Jan 2015
    The VIP team could not be more friendly and helpful which made the whole break really nice. The apartment is excellent, full of character and really well located. The only slight criticism was the lighting particularly in the bedrooms which was generally poor. Four of us where happy to fly from Gatwick but 2 of the party are based in Yorkshire and found it difficult to get appropriate flights using your transfers without having to wait a really long time at the airport. I believe your Manchester flight would have meant a five hour wait for them in Geneva!
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  • Amazing Ski holiday

    Emelie Godden 02 Feb 2015

    Stayed Jan 2015
    Amazing holiday. Great hospitality from Lee and Roz. Stunning chalet and delicious food.
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  • Skiing in Luxury

    Paul Godden 02 Feb 2015

    Stayed Jan 2015
    Fantastic Holiday with VIP Ski. Taiga Lodge was pure luxury and extremely comfortable. Lee and Roz-our chalet hosts were amazing and provided excellent service with exceptional food everyday.
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  • Fantastic Week with so much snow

    Gill B 02 Feb 2015

    Stayed Jan 2015
    We have just had a fantastic week in Le Petit Ferme, which is a rustic beautiful chalet situated close to the pretty old part of town close to the church and slopes. Will looked after us extremely well with his wonderful cooking and brilliant company. Hanne the chalet manager was also attentive and the transfer went well to and back to Grenoble despite the amount of falling snow!
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  • Powder

    R, J, T and O 02 Feb 2015

    Stayed Jan 2015

    We have just spent our seventh consecutive family ski holiday in Morzine with VIP. Once again the service provided by the guys and girls in the chalets was of the highest order; it is the personal touch in the chalets which goes along way to making a holiday truly pleasurable (and a couple of feet of fresh powder off piste helps!). We were double teamed by Bella and Adam in the chalet who were both terrific, providing great meals and a lovely atmosphere,and Kir, the nanny, brilliantly entertained our 8 year old daughter in the afternoons, to the extent that she would rather be with Kir than ski! A big thank you to the three of them.

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  • Lovely staff

    Nicola Williams 02 Feb 2015

    Stayed Jan 2015
    All the VIP staff could not have been more helpful during our stay. The Chalet hotel is quite away from the centre of the resort up a very steep hill but the staff were happy to ferry us up and down in the mini bus. The hotel facilities were nice and food was good especially the breakfast. The only improvments I would make are bigger bath towels and softer beds (the mattress was very hard) otherwise it was pretty comfortable. I love St.Anton but would prefer to fly to Innsbruck and with BA. This is my third holiday with VIP and would definatley use them again.
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  • Guest Review

    Wei Kuan Lim 02 Feb 2015

    Stayed Jan 2015
    Great hospitality and well taken care off by both Lynn and Joseph! Every aspect of the hols from transfers to day-to-day comfort was seamless.
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