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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

1221 - 1230 of 15838

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  • The most welcoming, delightful ski lodge in France

    Nicholas Parton 15 Mar 2025

    Stayed Mar 2025
    Start to finish: the staff could not have done more for us. From Tom and Ellie in the restaurant, Mark in the bar, and Kitty at the front desk - they were all exceptional. The hotel was great. Great facilities.
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  • Nice stay in Bear Lodge

    Kate H 15 Mar 2025

    Stayed Mar 2025
    Overall, a very pleasant stay. The food was lovely and the accommodation was perfect for a couple, even if a little cosy. Bear Lodge is situated just above Marmottes and Bois de L’Ours chairlifts. The ski in ski out location makes accessing the resort really simple though the icey steps from the boot room onto the piste were a little hazardous. The staff were very friendly and helpful, our only complaint being that our drink orders were often forgotten and either had to be ordered a few times or given up on. Overall, a lovely stay and thank you to Ed and Angus for looking after us.
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  • Hols 25

    Simon Ullyott 15 Mar 2025

    Stayed Mar 2025
    Great accommodation. Very helpful, thoughtful and useful staff
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  • Amazing holiday with VIP

    Ruby Fowles 15 Mar 2025

    Stayed Mar 2025
    We have had the best ski holiday. It was our first time skiing with children and it couldn’t have been better. Massive thanks to Holly our chalet host and Nanny Katie for going above and beyond. Holly kept everything perfect in the chalet and made amazing food. We completely trusted Katie with our two children who are 3.5 years and 7 months. She is amazing with little ones. Couldn’t have been happier.
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  • Bear Lodge March 2025

    David Moloney 15 Mar 2025

    Stayed Mar 2025
    Our third stay at Bear Lodge and this year was the best ever. The staff are faultless; friendly, helpful and charming. The food and wine were excellent, the room well furnished and comfortable (a little too warm on the first night but that was soon fixed) Everything so much better than other chalet-hotels I have used in the past. Ed and Angus in the dining room were outstanding.
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  • VIP Grand Choucas March 25

    Liz Williams 15 Mar 2025

    Stayed Mar 2025
    Lovely holiday as always with VIP Great. Company to come with. This was our 6/7 holiday with VIP and booking/transfers/ chalet were great. Becca was an excellent host. She made us feel so welcome and went out of her way to make our stay perfect. Food was superb. Nice menu Thankyou Becca for making our stay so nice.
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  • Nirvana

    Kevin House 15 Mar 2025

    Stayed Mar 2025
    From the initial welcome to our final meal everything has been better than you could have asked for. The team have made us feel welcomed as special guests. The chalet hosts from ‘regulars’ to standins were first class, as was the nanny - we had 2 x 18 month year olds with us. Concierge service and drivers were always responsive. Food was excellent, breakfast : skiers tea : evening meal all great with a very drinkable selection of wines. The chalet itself became home very quickly - too bad we leave tomorrow.
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  • Great chalet great food

    J L 15 Mar 2025

    Stayed Mar 2025
    The chalet is excellent. Great location with good size rooms and the spa in the building is a huge plus. The food from the chalet host was also brilliant. We certainly didn't go hungry!
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  • Very very good

    Chloe Bernard 15 Mar 2025

    Stayed Mar 2025
    Really good in all ways. Lovely people, brilliant food and great access and rooms and facilities. Have recommended to others and had a lovely holiday. Thank you everyone.
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  • Great chalet and staff

    Alison Thomas 15 Mar 2025

    Stayed Mar 2025
    We had wonderful attention by our hosts. The food and wine were excellent and plentiful. As non skiers we appreciated the comfortable surroundings and our own pool with sauna and steam room. We would highly recommend
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