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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Another brilliant week at Bear Lodge

    Denise S 16 Mar 2025

    Stayed Mar 2025
    Our 4th trip with VIP and second to Bear Lodge. This year was even better than the last, thank you team. Some nice new touches like filtered water and coffee machines around the building. The food was a step up this year - the monkfish curry was amazing and the wine list really good. We love the chalet concept with our own privacy at Bear Lodge and are already discussing returning.
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  • So good, this is our second week this season!

    Patrick Laing 16 Mar 2025

    Stayed Mar 2025
    Another fantastic week with VIP. First time in the ASPEN apartments and they are faultless, the rooms are spacious, the Spa is delightful after a days skiing and all the shops are within a snowballs throw. A very special thank you to Evie who made our trip so seamless and enjoyable. And thank you to Cam from the sales team who made booking our second trip so easy. See you soon VIP.
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  • 4th time with VIP Ski… first class

    Francis Goodenday 16 Mar 2025

    Stayed Mar 2025
    Last year we were in Loft 1, this year Loft 2. Very comfortable ( the best property they have in VDI in. my view). Robbie (supported by Kian) did a superb job looking after us: friendly, attentive and a great cook. Logistics (transport) were handled well; quick response if anything needs fixing.. And Megan is a charming manager! Will no doubt use them again next year..
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  • Amazing Grace

    EJ Greensted 16 Mar 2025

    Stayed Mar 2025
    We were incredibly fortunate to spend 2 weeks with VIP starting in BV1 and moving to BV2 in the second week. The holiday was magnificent and we have enjoyed absolutely everything. All the team are fantastic from the drivers to the concierge to the stores supplies. We’d like a special shout out for Harry, Chuck, Tom, Ollie, Jake, Nikki, Issy and most of all Amazing Grace who was with us both weeks and was absolutely brilliant on all fronts. She was attentive, anticipated needs, always smiling and so professional coping with full chalets and lots of demands. She was supremely unflappable and we feel sure she will have a sparkling future. Thank you Grace for being truly lovely. EJ and Jonathan x
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  • Wonderful chalet holiday

    Michael Flood 16 Mar 2025

    Stayed Mar 2025
    First time for family chalet holiday in Val D’Isere and we all had an excellent time. The resort of course is great, chalet was in a great location enabling lunch time meet ups with non skiers. Emma was a great host, very engaging and took care of us so well.
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  • Comfortable stay

    Ona Mow 16 Mar 2025

    Stayed Mar 2025
    Good hotel, evening dinner good, breakfast could be better. Staff are friendly and helpful. Good spa, but need more towels. Low hassle ski rental in building. Rooms are very hot, even with heating off.
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  • A brilliant return visit

    Esme de Courcy 16 Mar 2025

    Stayed Mar 2025
    Our second year in a row at Bear Lodge and it was even better than the first. We were brilliantly looked after in the restaurant by Ed and Angus and the food was superb, Jess was incredible with our 4 year old again in Bear Cubs (can’t rate the nanny’s highly enough) and all staff went out of their way to make it a fab stay. Bear Lodge’s location is exceptional, it’s hard to find anything that compares especially with the childcare options. Thanks again for a great stay.
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  • Wow wow wow fabulous service another memorable holiday with VIP

    Paul Wheatley 16 Mar 2025

    Stayed Mar 2025
    Where to start, Charlotte our host couldn’t have been more welcoming and supportive throughout our stay. Shout outs to Ollie, Megan, Meg and others who couldn’t have given the full VIP service. You’re all a great asset to the brand.
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  • Great venue for a VIP experience

    Phil C 16 Mar 2025

    Stayed Mar 2025
    Yet again VIP and this year our chalet hosts Grace, Nikki and Jake were all amazing; and contributed to our week of enjoyment and fun. Thank you team We would recommend VIP for that extra special ski experience
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  • Snowy escape!

    Annette H 15 Mar 2025

    Stayed Mar 2025
    A truly wonderful 7 days at no. 7 Bellevarde. Exceptionally friendly, polite staff so very willing to make the holiday perfect for everyone. All meals were extremely well thought out and care taken for dietary requirements. Nothing was too much trouble. A very comfortable chalet with fabulous facilities. The outdoor pool was a real luxury along with sauna rooms especially after a hard days skiing!
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