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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Brilliant hosts!

    Jananan Nathan 03 Apr 2025

    Stayed Mar 2025
    Ellie and Millie were absolutely brilliant chalet hosts. Took such great care of us and were so warm and helpful!
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  • Chalet hosts

    Haran Devakumar 03 Apr 2025

    Stayed Mar 2025
    Chalet hosts Ellie and Millie were exceptional, catered to our every need and their cooking was sublime
    Read more…
  • An Unforgettable Stay at No. 8 Bellevarde, Val d'Isère

    Camilla Nuttall 01 Apr 2025

    Stayed Mar 2025
    Thank you so much for an amazing stay at No. 8 Bellevarde in Val d'Isère! Everything about our experience was exceptional. The food was absolutely incredible, and chefs James and Chloe were superb—nothing was ever too much trouble. The chalet staff were friendly and attentive, and the concierge team was wonderful, especially with helping pick up the kids from the slopes and assisting when my husband fractured his ankle. The chalet itself was stunning—luxurious, spacious rooms, and the added bonus of a swimming pool, steam room, and sauna made for the perfect way to relax after a day on the slopes. Our nannies, Anna and Lauren, were fantastic; the kids absolutely loved them, and they planned such lovely activities every day. Their support on the first day, settling the little ones into ski lessons and even accompanying the younger children, was so appreciated. A special touch was when one of the VIP staff offered to come out onto the slopes and capture footage of the kids skiing—we can’t wait to see those memories! We’re already thinking about next year’s trip, and the only decision now is whether to return to Val d'Isère or try another resort. We loved Avoriaz last year, and this year in Val was just as incredible. Highly recommend this chalet and team—we hope to be back soon!
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  • A team that makes the whole experience

    Lorna Shardlow 01 Apr 2025

    Stayed Mar 2025
    The chalet & facilities were obviously wonderful and gorgeous, but what really sets VIP apart are their amazing team. Paddy, Hetty, Archie, Kian, Clarissa & Ellie especially just made it an incredible experience. The care that went into catering for us, providing us a fantastic experience and being generally really friendly was exceptional and they were the difference between a good and an incredible holiday. A special shout out as well to all the maintenance lads & drivers (Ali, Charlie, Harry, Tom & Joe), we know it takes the whole team and your efforts were really really appreciated! Nothing was too much fuss! The team are the real hero’s here!
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  • A Great Time Was Had By All

    Anita Brown 01 Apr 2025

    Stayed Mar 2025
    Great characters in the chalet and we all had fun together
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  • Perfect location, relaxed vibe and great for a family holiday

    Julia Anderson 01 Apr 2025

    Stayed Mar 2025
    We had a fantastic stay at Aspen Lodge. It was perfect for a family with young adults who enjoyed the modern bedrooms, spacious living area and the steam room facilities. The VIP staff were great from start to finish. Including from making booking enquiries with the team on the phone to our host Emma who was friendly, professional and made our stay relaxed and comfortable. Emma cooked a variety of meals to a high standard and ensured she met the needs of members with dietary requirements. We will definitely use VIP again and return to Aspen Lodge.
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  • Holiday

    Chris G-F 31 Mar 2025

    Stayed Mar 2025
    Great holiday in a lovely apartment. We were looked after so well by our chalet hosts, Mimi and Honor, who were fantastic.
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  • Chalet Club BV7

    Susan Luff 31 Mar 2025

    Stayed Mar 2025
    All staff were professional and friendly. The daily concierge service was excellent. The shuttle drivers couldn’t have been more helpful and willing. The chalet was beautifully appointed. The food was of a professional standard.
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  • Les Arc 1950 - Group trip 2025

    Eleanor Cripps 30 Mar 2025

    Stayed Mar 2025
    Hello! Thank you for such a fantastic holiday, we really enjoyed. We thought the staff and the service were generally fantastic but I just wanted to note the following very minor points: (1) quality of the dinners seemed to decline throughout the week, lack of flavour/too oily/some tasted bad (mushroom pate and Caesar salad), (2) when substitutions were made to dinners (which is understandable being in the mountains but this happened on more than one night), we were only told about the substitutions just before the dish was served, this was after our orders had been confirmed by the server at the beginning of the meal - it would’ve been nice to have a little more notice if possible in case people wanted to change their options, (3) I requested a veggie breakfast on transfer day but there wasn’t one and when I told staff, they said they would sort but didn’t and (4) at afternoon tea on a few occasions the ski vip staff were eating the cakes (which may be fine) but on some days meant these ran out before everyone had a chance to have some. Again we really enjoyed our stay and these are all very minor comments! Thanks to the whole team for a great holiday.
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  • Ski, apres and luxury, why’s not to like?

    Keith Emmerson 30 Mar 2025

    Stayed Mar 2025
    This is our third stay with VIP and will not be our last. Great location, facilities and staff. The food was as stunning as the mountains and the staff so supportive and helpful. Nothing is too much trouble, they are professional, and everything is done with a smile.
    Read more…

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