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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lovely stay

    A B 29 Mar 2026

    Stayed Mar 2026
    Sam and Lily were amazing hosts and they made our week!
    Read more…
  • Best ski holiday you could imagine

    Maia C 29 Mar 2026

    Stayed Mar 2026
    From the moment we arrived Jungfrau was incredible! Lily and Sam thought of everything, the food was delicious and nothing was too much trouble. They had a ton of local knowledge from the best pistes to lunch stops to anything else you could need! We've never been on a skiing holiday like it, thank you lily and Sam!
    Read more…
  • Great holiday!

    Sarah Evans 29 Mar 2026

    Stayed Mar 2026
    We had a fantastic family holiday at Bear Lodge in Les Arcs. Both of our chalet hosts, Jack & Jessie, were friendly, helpful & looked after us brilliantly. They were vert accommodating to our requests to change meal times and food options. The location is excellent, right on the piste. All really well organised from start to finish and then in the resort, Hannah was a huge help answering all our questions. We can’t wait to come back!
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  • Late Spring Skiing

    P K 29 Mar 2026

    Stayed Mar 2026
    Ossetra is well positioned for the ultimate ski ski out experience. The chalet is well appointed and comfortable. The VIP staff looking after us were brilliant. From arrival at Geneva airport we were met by Seb who guided us around with charm and efficiency. Nothing was too much trouble and when we met him in the resort during our stay he was always chatty and friendly. In our chalet our host was Floss and she was brilliant. From the outset she welcomed us with her bright happy smile and proceeded to take care of us for the rest of the week. Her cooking was excellent and all our meals were presented and served to a high standard. She was a delight to have around and made our holiday all the better. I must give mention to Anna who helped Floss on a number of occasions. She was also very professional and a delight to have around. A brilliant team….thank you! Changes? Definitely our communal dining table which is weirdly sticky even when throughly clean. We had to buy our own coffee pods because the Nespresso coffee machine was going to be removed so no more pods were provided. Seemed rather mean spirited. We had two non wine drinkers so perhaps in these situations the free wine budget could be altered to include beer?
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  • Fantastic week in La Plagne

    Neil Chatterton 29 Mar 2026

    Stayed Mar 2026
    Had a great week skiing in La Plagne staying with VIP SKI. The chalet was newly fitted out to a high standard and very comfortable. Our chalet hosts Eleanor and Cam looked after us very well, with some excellent meals and friendly service. The cup of tea in bed in the morning was a nice touch ! Looking forward to our next visit.
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  • Camel perfection

    Bill Scott 29 Mar 2026

    Stayed Mar 2026
    We had a great stay in La Plagne. Cam and El were fantastic hosts and we really missed them when they had time off. Graciosa is in a good location not far up the piste from the centre and Darcy the minibus was much appreciated. Good food and friendly service throughout. Would definitely come again.
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  • Top Notch Service

    Kit James 29 Mar 2026

    Stayed Mar 2026
    Just returning from an amazing week in Chalet Ossetra , where we were beautifully looked after by Flos, who cooked up a storm ! Delicious food and nothing was too much trouble. Anna stepped into Flos’s shoes on her days off and ensured that high standards were maintained. All in all we were spoilt rotten and I could not recommend this Chalet more highly . Thank you Flos and all the team for being such stars.
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  • Greatness found here

    Bonnie . 29 Mar 2026

    Stayed Mar 2026
    Great chefs with superb food. Best presentation!! Three great girls serving food, cleaning rooms, and all round great service. Thanks to Andrew for organising
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  • Fantastic

    Jane Partridge 29 Mar 2026

    Stayed Mar 2026
    We have 100% loved our week in Val D’Isere with VIP SKI. We have been so well looked after. Total luxury! VIP staff (Jo, Ted and Matt) have worked really hard to make sure we all had the best time. Their culinary skills combined with their professionalism and humour has really made our holiday! The chalet was lovely the resort is AMAZING! The best skiing trip we have ever had!
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  • An incredible week

    Fenella Brownlee 29 Mar 2026

    Stayed Mar 2026
    We had the most incredible time at Monte Rosa La Plagne. Yas was such a brilliant host and cook. Our girls first time skiing in the mountains was such a magical one made even more special by the VIP team.
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