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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Absolutely amazing weeks holiday in chalet yogi!

    Sarah Pearson 14 Mar 2026

    Stayed Mar 2026
    We had an amazing week in chalet yogi, meeting new friends, eating scrumptious food, and fabulous days skiing together. Special mention to our chalet chef Darcey, so professional, a font of knowledge regarding piste runs, and recommendations bars and restaurants. Thank you also to lovely flexi Georgie, yummy high tea! The staff overall at Bear lodge were very friendly and helpful, they all work very hard to ensure we are well looked after. Tiff was incredible running the quiz night, and was visible throughout our stay doing various jobs. Thank you to DJ George, Josh and all the bar staff. Too many wonderful chalet hosts we met who were all so warm and friendly and always happy to help. Thank you to Hannah also for her regular visits to the chalet checking we were all settling in and were happy. The only down side was the Intersport staff,in the boot room. I appreciate they are busy, but my arrival day was marred by their indifference. I was just handed skis, no offer of an alternative and when I tried to discuss options they were quite ignorant. Thank you for a fab week
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  • Wonderful week in the snow

    Jackie Wakerley 14 Mar 2026

    Stayed Mar 2026
    We enjoyed a really great week at the Farmhouse, and were lucky to be hosted by Jack and Toby in the chalet, ably assisted by Liv, Ailsa and Jemima. Everyone was super friendly and welcoming, and nothing was too much trouble. The meals were really delicious, and catered to multiple dietaries -necessitating some concern about ensuing waistlines! The chalet itself is good but the bathrooms could be further updated. The pool was a great addition particularly for the children in the party. A big shout out to our nanny Jossie! She was an absolute treasure and much appreciated by adults and children alike! She was able to manage the 3 four year olds in our family, picking them up from ski lessons as well as preparing food and entertainment for them. Absolutely amazing! Would recommend her to anyone.
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  • One of the best ski holidays we’ve had the staff were exceptional- specially Imani and grace our cha

    Patsy Steadman 14 Mar 2026

    Stayed Mar 2026
    Our chalet hosts were exceptional- imani and Grace went above and beyond to make our stay the best - nothing was to much trouble - all the staff at VIP SKI were the most friendliest and most polite and helpful I have ever come across in all the years we have gone skiing - Thank you all for making our holiday a great experience
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  • A great welcome from all your staff especially Leo .We had fabulous service and food all week

    Sara Gadd 14 Mar 2026

    Stayed Mar 2026
    We had fabulous food all week prepared by Leo and Oscar who helped out when Leo had a couple of days off I would definitely recommend Ski VIP
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  • Absolutely superb start to finish

    Kate Spraggs 14 Mar 2026

    Stayed Mar 2026
    We have just finished our week’s holiday and are already looking forward to rebooking for next year. Everything has been absolutely top class since the moment we arrived. The chalet was beautiful and every detail had been so thoughtfully considered – from the boot room, to the kids’ club, to the gorgeous chalet itself. However, a huge part of what made the holiday so incredible was the VIP staff. Our chalet hosts, Ed and (for a few nights) Mima, were outstanding. The cooking was of such a high standard, the level of service was phenomenal, and the time and effort they put into preparing meals for our children and ensuring we had such a comfortable stay was truly second to none. Another standout was the Bear Cubs kids’ club and the nannies. These wonderful nannies were a huge reason why we were able to relax and enjoy such a fantastic holiday. Connie, Georgie, and the rest of the team took the time to get to know our four young children, and were so caring and warm from day one. By the end of the week they truly felt like part of our family. The whole chalet setup is absolutely ideal for families with young children – it makes everything so easy, while never compromising on luxury. We are all so excited to come back again next year. Thank you, VIP, for a truly memorable trip!
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  • Faultless holiday!

    Jack S 14 Mar 2026

    Stayed Mar 2026
    Fabulous week in La Plagne - all the staff were so lovely, especially hosts Sam, Ed and Mima who made sure we wanted for nothing during our stay. Also having the Bear Cubs kids club in the building meant we could really relax and enjoy the holiday fully knowing the children were so well looked after by Connie, Georgie and the whole team. Will definitely be looking to return next year!
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  • Great trip

    Chris A 14 Mar 2026

    Stayed Mar 2026
    Darcy was an excellent chalet host. Knowledgeable about the area, willing to share and contribute, which really added to our enjoyment of the holiday. Great cook, fantastic host. Have stayed at Bear Lodge a number of times and Darcy is a top host. Have to say Georgie (flexi host) was excellent too. Bear Lodge is beautifully designed and makes the holiday easy. Hope to return next year.
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  • Perfecto

    adam gillard 14 Mar 2026

    Stayed Mar 2026
    Bear lodge has been perfect. Suite Baloo has everything you need and more. Our chalet host Tom was amazing, nothing was too much trouble for him and the most polite young man possible. We would love to come again next year
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  • Pure Class!

    Sarah Keen 14 Mar 2026

    Stayed Mar 2026
    After a disappointing chalet experience in 2025 we decided to try Ski VIP and now feel it would be difficult to go back! A premium feel all ways round with attention to detail evident in every aspect of our stay - from effortless ski hire to a wonderful and professional attention from Darcie and Georgie (not to mention plentiful food and drink) - we have had a faultless week and thoroughly enjoyed social time with the Yogi guests. Only slight annoyances - a charge levied for a ‘top up’ of the cool box which seemed almost petty given premium product and likewise an issue regarding provision of baked beans at breakfast. Overall staff fantastic (Darcie was outstanding)
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  • Slopeside luxury

    Julian Morgan 14 Mar 2026

    Stayed Mar 2026
    We had a great holiday. The transfer and accommodation all operated without any problem. Bear Lodge is staffed with a well trained efficient and welcoming team. The food was excellent. The location of Bear Lodge is ideal. It is adjacent to the slopes and really is ski in/ ski out. Everything was well organized and nothing was too much trouble. It is hard to fault. The only thing was that room was quite small . We would have appreciated more space for luggage and clothes. But perhaps some of the other rooms are larger.
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