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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic!

    Katie Zhou 21 Feb 2026

    Stayed Feb 2026
    We had the best ski holiday ever! The stuff are so so nice and polite! The food are amazing. We truely enjoyed!! See you next year!
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  • Super !!

    Max Lillor 21 Feb 2026

    Stayed Feb 2026
    We had an absolutely fantastic week at the chalet the property was spotless, beautifully decorated, and incredibly cozy, with everything we needed to feel completely at home. The peaceful surroundings made it the perfect place to relax and unwind, and every detail was thoughtfully taken care of. What truly stood out, though, was the staff, who were warm, attentive, and always willing to go the extra mile to make sure our stay was perfect. Their kindness and professionalism made a great experience even better, and we wouldn’t hesitate to return.
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  • Amazing experience

    Sonia Popyrin 21 Feb 2026

    Stayed Feb 2026
    Thank you very much for the lovely holiday and your kind hospitality!
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  • 5 star

    O C 21 Feb 2026

    Stayed Feb 2026
    Superb accommodation and food. Great holiday thank you! Cleaner let down the VIP team by turning the water off, but the staff responded excellently. A miscommunication from the staff meant the kids’ free ski passes weren’t acquired and we had to pay for a day which wasn’t ideal. But overall absolute pleasure to be on a VIPski holiday
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  • Amazing week

    K C 21 Feb 2026

    Stayed Feb 2026
    We had a wonderful week at the Farmhouse. Our chalet hosts (especially Toby) were the best yet! Thank you so much. Highly recommend!
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  • Fantastic experience

    Rob Cook 21 Feb 2026

    Stayed Feb 2026
    We’ve had a fabulous holiday, the overall VIP experience has been exceptional. Our chalet host Kate, has been brilliant, couldn’t have asked for a better host. Has gone above and beyond to make us feel comfortable and ensure we had the best time. The food has been next level!
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  • Another Bear Lodge success

    Steven Cowins 21 Feb 2026

    Stayed Feb 2026
    Our second year here and we’ll be back again. Such an amazing and well thought out set up for young families. It really feels like a VIP experience. They clearly recruit well too as all the seasonairres here are so helpful and friendly.
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  • Wonderful holiday!

    Clare Grisewood 21 Feb 2026

    Stayed Feb 2026
    We’ve had a fantastic holiday! The staff have been friendly and always helpful. The food has been incredible and the atmosphere warm. Thank you.
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  • Excellent skiing holiday

    Joe&Sophie Adams 21 Feb 2026

    Stayed Feb 2026
    VIP Ski could not be faulted-excellent chalet, chalet host, ski hire etc. Resort was very busy but that’s to be expected during half term week
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  • Holiday

    Alan Aylett 21 Feb 2026

    Stayed Feb 2026
    It’s been excellent. The most notable thing is that the tone from the top in terms of management sets a really high standard throughout the staff. Nothing is a problem, lots of willingness to be flexible (eg varied kids menu, letting our friends come for dinner), and you’ve created a friendly, small chalet feel in a hotel. Rooms are a great size and really thoughtfully laid out. Special mentions to George, Tiff and Sophie who have been so lovely to our family. In terms of small points, more hooks in the room! Great for coats but more for robes and towels for 4 people. And pls some local beers in the bar - there are such good ones and Stella is not ideal :)
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