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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Carol's review

    Carol Crossland 01 Apr 2017

    Stayed Mar 2017

    I have had a wonderful week. Hotel very comfortable and staff extremely friendly and helpful. Food was delicious many thanks to Luke the chef. A really comfortable place to stay with a wonderfully relaxed atmosphere. I would definitely recommend it to others and will certainly be returning.

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  • Fantastic

    Gabriella Manning 01 Apr 2017

    Stayed Mar 2017

    The ski area has plenty of options for each ability but probably not great for beginners. The hotel was lovely and the best part was the staff, being diligent, friendly and just generally being good at their jobs. The rooms were cleaned regularly, the food was fantastic, always someone to give us a hand whether being a lift or booking etc. The wine was lovely and we tried each one. We didn't come with children but they also were incredibly well looked after with dinner being earlier too which was appreciated. The only note I would make to VIP ski is that there is a gender generalisation here which need not be so... men driving and ski hosting and women cleaning and waiting. It doesn't have any impact on the quality of the holiday but being female, doing a 'male' job and having done a ski season many years ago I noticed it immediately and feel that they could maybe give some of their excellent staff some more opportunities.

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  • Top ski holiday

    Chris & Denise Longman 31 Mar 2017

    Stayed Mar 2017
    Another very enjoyable week with VIP. Good company and fabulous hosts in Maxine & Sarah. All reinforced that VIP is our go to ski operator!
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  • Fun in St Anton!

    Jonathan D. 31 Mar 2017

    Stayed Mar 2017

    Steve and Nicky were brilliant looking after us in the chalet - great service and v. fine food! No request was too much trouble. The chalet is very clean and comfortable, albeit more apartment than alpine chalet; great location for Nasserein lift. The check-in at the airport on the way home was problematic, but BA's fault rather than VIP's. I will definitely be back again with VIP!

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  • Guest Review

    duncan B 30 Mar 2017

    Stayed Mar 2017
    La Petite Ferme is a delightful chalet on a quiet backstreet in the old part of Val about 100 yards from the church. The walk to the piste, past La Corniche restaurant, must be no more than 100 yards. The chalet is very well fitted out with three double rooms with en-suite bathrooms. The sitting room is very cosy with underfloor heating - in the bedrooms too! Georgy and Emma looked after us superbly with endless supplies of delectable treats to eat. All felt a little bloated at times but just what was needed before and after an energetic day on the slopes.
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  • Great chalet, even greater chalet staff!

    Rob Brannan 30 Mar 2017

    Stayed Mar 2017

    We were greeted by very professional VIP staff at the airport most notably Pip, she and her team were very courteous and helped us with our luggage and we were swiftly on the transfer to resort. At the chalet we were greeted by Hannah, James, Huey and the rest of the chalet team who provided a great service to us throughout the week. Meals were generally of a very good standard cooked by Stuart and his sous chefs all week. The chalet has excellent facilities, in particular the wellness centre adjacent with pool, steam and saunas etc as well as 2 x hot tubs really added to the VIP experience. Although the twin rooms and bathrooms are a little on the small size they are nicely fitted out and have a contemporary feel. Unlimited beer and wine from the bar and the Nespresso machine were also nice additions all week. The VIP concierge service for lifts and bookings etc really is an excellent service too, we extracted full value from that. A thoroughly enjoyable ski holiday to celebrate my birthday!

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  • March ski week

    Ashley Wickham 29 Mar 2017

    Stayed Mar 2017
    Great hosts, chef incredible. Room was nice, very warm. Would be nice to have toiletries replenished during the week. . Bringing own cups down to breakfast to make sure there were enough and filling own water bottle each night in room not so helpful. . The lounge and boot area was a little pungent after a day ski ...
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  • Hottest and best ski ever !

    Willies Asher 29 Mar 2017

    Stayed Mar 2017

    It was such a pleasure skiing with Graham Bell and Telegraph ski team members Tim & Ollie. We had a fabulous week in St. Anton despite the heat and testing snow conditions which by the way we really enjoyed! VIP SKI is a very impressive operation. First day 'ski-nerves' were meticulously managed by Rachel and her team at the relaxed and stylish Hotel Montjola. Her staff were attentive, polite and responsive to all our needs, and we were struck by how hard they all worked to ensure we had a great holiday. Warning: be prepared to eat and drink as the dining experience at this hotel is exceptional. One of the best ski-trips I have had in a long time!

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  • Guest Review

    Victoria Walkinshaw 28 Mar 2017

    Stayed Mar 2017
    What a fantastic week. The chalet was excellent and we were looked after amazingly by Rob and Sam. They were so helpful and the chalet was always spotless and even when we didn't think we could eat another thing Sam's delicious food changed our minds! The children had a brilliant time with Kir. A truly relaxing week away with children, which is saying something! Thank you VIP.
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  • Guest Review

    Christine Dixon 28 Mar 2017

    Stayed Mar 2017
    Paddy and Tim were a well oiled team, they have each found their niche and every task was carried out with slick efficiency. They always had time to chat, give us advice or find out information for us, they never seemed panicked or rushed. They prepared meals to suit those who didn't like the ones offered without any fuss at all, 'they did themselves, and you, proud'. We have stayed in several VIP chalets over the years and have almost always had very good service, whoever chooses your staff is doing a great job, the boys in particular seem to cope very well, even excel as with Paddy and Tim. You have a great formula, good accommodation plus intelligent conscientious staff who can also communicate on all levels. We have enjoyed Hotel Theodul and Aval this year, have visited Aspen Lodge and Montjola several times, plus others over the years, keep it up and we will hopefully see you in 2018. Thank you for a great holiday. Christine and Dave
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