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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic holiday

    Ashley B 20 Dec 2017

    Stayed Dec 2017
    Great chalet with friendly, attentive hosts. Even more impressive that it was the first week of guests. Steam room and pool were a welcome addition.
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  • Family Ski Holiday

    Darren Tindall 20 Dec 2017

    Stayed Dec 2017
    We have travelled with VIP many times now and would not use another company for our ski holidays. The service and the way we were looked after by Charlie and Ellie was simply excellent. We had 2 little girls under the age of 4 with us any the way in which our hosts looked after and engaged with them was superb. Nothing was too much trouble and they are a credit to your company and your brand. Big thank you and we will be back with you again next year. Constructive feedback: The small kitchen needs another work surface as plating up meals for 8 was very difficult for the host.
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  • Very good holiday 4.5

    Doug Street 20 Dec 2017

    Stayed Dec 2017
    Very easy and relaxing holiday. Flights and transfers were painless, and most of the tricky bits are sorted for you. Lodge was great, with hot tubs and nice spa, but a bit too warm in the rooms. Location is great with ski in ski out. The food was good, nothing flash mind, and they catered excellently for my FODMAP diet that is very difficult to deal with. A few teething problems early in the week, not being able to get into the rooms and boot warmer issues, etc, but the staff sorted most of them quickly. Staff were very good, friendly, helpful. Thanks.
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  • Fantastic holiday

    Greg and Lily Harman 20 Dec 2017

    Stayed Dec 2017
    Many thanks to VIP for the fantastic offer to come out a week before our scheduled holiday. It was our first time in the Penthouse and we really liked the set up with the chalet arranged over two floors. Archie and Tom were great chalet hosts. Cooking was of a very high standard, chalet we very clean, and the boys were very accommodating. Nothing was an issue and they took time out of their busy schedules to perform some amazing (and some less amazing) magic tricks, to play top trumps with Alex and to fetch movies for Emilija. Thanks both, much appreciated Snow was great, and we are now looking forward to our second week. Hope it is as good as the first.
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  • Excellent service in a nice chalet

    John Wimbleton 20 Dec 2017

    Stayed Dec 2017
    Well done to Charlie and Emma who looked after us so well ,ably supported by the resort management team of Vicky and Hannah.
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  • Guest Review

    B H 20 Dec 2017

    Stayed Dec 2017
    Beautiful views and chalet location. Easy access into the town centre and onto the slopes. Lovely spa facilities.
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  • Barry's weekend away with the lads

    Adam Galtrey 20 Dec 2017

    Stayed Dec 2017
    Very good overall. All challet staff were very chatty and friendly. Willing to accommodate for anything to make our lives easier. Really enjoyed my stay!
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  • Guest Review

    Lynsay Haque 20 Dec 2017

    Stayed Dec 2017
    Another great week with VIP, who never fail to deliver. Hugo produced the most amazing meals every evening (the menu this year is especially good) and he couldn't have done enough for us all week. Great chalet host. Amy and Charlotte were brilliant with the children, who had a ball all week. Loved the fact that VIP delivered our skis to the slopes in the morning too. Our only negative feedback is that the chalet is so hot, and also one of the bedrooms had poor mattresses. For those coming out in the next few weeks - enjoy the snow - it's amazing!
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  • Bazza

    A G 20 Dec 2017

    Stayed Dec 2017
    Very good, Barry was happy, food was great, people nice, great service
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  • Awesome in St Anton

    Rich Newman 20 Dec 2017

    Stayed Dec 2017
    Great modern "chalet" in a quiet part of St Anton. Fantastic service from VIP as usual, they really are a cut above the other English ski companies. We'll be back.
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