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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday!

    Dan Guy 24 Dec 2017

    Stayed Dec 2017
    We had the best time! Everything from the snow to the hosts has been perfect! Thanks!
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  • Great fun

    Drew Parish 24 Dec 2017

    Stayed Dec 2017
    A fantastic and fun holiday, the hosts were great and we were well catered for. Chalet kaila and its surrounding area are great.
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  • LOVE Petit Ferme and Fred Is a Star!

    Samantha Elliott 23 Dec 2017

    Stayed Dec 2017
    What an amazing chalet and what an amazing Hoste. We stayed at Petit Ferme from the 19th to the 24th December and the whole experience was so relaxing, enjoyable and festive even down to our host Fred helping us execute 'elf on the shelf' in the most spectacular way for our children. The food was great at breakfast and evening and no request was ever too much! Such a personable chap to have around and an amazing cook to boot! Can't rate this chalet or it's host highly enough!
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  • VIP had everything covered

    Tracey Lupson 21 Dec 2017

    Stayed Dec 2017
    From pick up at the airport to drop off a week later, VIP staff attended to our every need. We love Chalet Madrisa for its cosy atmosphere. Our delightful chalet host, Beth, prepared fabulous breakfasts, afternoon teas and dinners and made us so welcome. Nothing was too much trouble. A great team of drivers were on hand to take us to and from the slopes each day. Tom, Ollie, Rob, Stephan, Andy and Millie at concierge, were just a few who looked after us, always cheery and enthusiastic. I hope they all have a great season in wonderful Val D’Isere.
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  • Guest Review

    vince G 21 Dec 2017

    Stayed Dec 2017
    excellent time. Characterful chalet close to the centre of town and slopes. Fred very helpful as was Andy the assistant manager. All problems dealt with swiftly and courteously.
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  • Martin was BRILLIANT!

    Russ Simove 21 Dec 2017

    Stayed Dec 2017

    A really great holiday which our chalet host Martin made it even better! Martin's cooking and hosting was truly FABULOUS. A charming gentleman with great attention to detail and able to juggle many plates at a time. VIP PLEASE NOTE: Martin didn't have the support required to look after a chalet of 7 (which should have been 8). The kitchen was too small and plating up the main meal for dinner meant that 2-3 were served whilst the other guests had to wait for another few minutes (whilst their food went cold) for Martin to plate up the remaining main courses. It wasn't fair for him to have the quantity of guests and expect him to provide great service on his own. There should have been 2 in the chalet at meal times to manage the volume. Bathrooms were a good size and towels changed once a week. Rooms smart and with great storage. 8 hangers in the cupboards but rads not really well designed to dry clothes on. Hot tub was super and the front-desk concierge team were really superb and on-point...especially Freya whom always had a big smile and was fabulous! Thanks to the team for their hard work during our stay.

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  • a perfect pre christmas ski

    Steve Adams 21 Dec 2017

    Stayed Dec 2017
    Wonderful snow and a great week. Amazing touring and off piste for mid December. VIP as professional as ever and helped us enormously with a bespoke flight and transfer. The staff were individually delightful and couldn't have been more helpful, but need a bit more time to work together as a cohesive team - I'm sure that this will come, after all we were the first clients of the season.
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  • Another lovely holiday with VIP

    CJ M 21 Dec 2017

    Stayed Dec 2017
    this is the reason we have been skiing with VIP every year for 15 years... Great chalet, Friendly & helpful resort staff who go the extra mile to help, a really relaxing holiday where every detail is taken care of .... skis even delivered daily to the piste! Jack, was everything we could have wished for in a host - we really enjoyed our week with him & he took such great care of us. He had four little wannabe "sous chefs" - the kids loved him. Friendly, fun, organised, very hardworking and always so positive, plus a VERY accomplished cook! The perfect combination! Thanks for a lovely week.
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  • 5star holiday in the alps

    Toni Coppolaro 20 Dec 2017

    Stayed Dec 2017

    Can fault it Great staff Accommodation well above what I expected. Nothing was to much trouble for the the staff Coming back in January and next year

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  • Perfect

    A E 20 Dec 2017

    Stayed Dec 2017
    Thank you to all the staff! Each one of them was so helpful, professional and friendly . The care taken by the kitchen, led by Chris, with our daughter’s dietary requirements was amazing and so reassuring. We really did have a fantastic, perfect family week and can not recommend the hotel or thank the team enough. Thank you x
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