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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Christmas ski holiday with friends

    Jo Galise 26 Dec 2017

    Stayed Dec 2017
    Amazing , had such a perfect week . Ellie and max were brilliant and made our week x
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  • Christmas at Montlola

    Chris Hocking 26 Dec 2017

    Stayed Dec 2017
    Great stay. VIP Staff were excellent and couldn't do enough to help. Food very good and wine with meals acceptable with opportunity to upgrade if required. Shuttle service to the lifts excellent and worked well. Intersport (Free ride store) was perfectly located and staff there were excellent. Spa was clean and tidy and hot tub was okay. If a bit small for the size of the hotel. Parts of the hotel dated but description on VIP website accurate. Really enjoyed the stay and will continue to recommend VIP Ski.
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  • A fantastic Christmas

    Jason Pacey 26 Dec 2017

    Stayed Dec 2017
    A great week with VIP, Christmas was even more magical for our girls and as adults we were so well looked after by Max and Ellie. Food was amazing throughout the week, wines were brilliant, chalet was beautiful, spotlessly clean and so comfortable. Couldn't have asked for a better location for access to all ski areas. The private transfer worked really well and the welcome on arrival in resort couldn't have been better. A few minor improvements would be more mirrors in bedrooms, a product holder for the shower downstairs, make sure the TVs work, ensure hot water for showers (on two evenings there was none) and larger ski lockers. We will definitely be booking with VIP ski again! Thank you.
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  • Holidays at their best

    Etienne Wolmarans 26 Dec 2017

    Stayed Dec 2017
    Very very good and nice the food and presentation was very good every day we enjoyed every moment. A very big thanks to Sam and Anna.
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  • Fab family holiday

    Miles Worne 26 Dec 2017

    Stayed Dec 2017

    Truly fantastic time, thank you VIP. Loved the hotel Theodul. Nanny Jo was outstanding and far exceeded expectations, she made the holiday. Staff all faultless. All so flexible. Kids loved playroom and cocoa club in the evening for the younger ones. Food delicious. Lech is a magical winter wonderland. Snow conditions exceptional. Thank you

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  • NOTHING was too much trouble

    Anna Wyse 26 Dec 2017

    Stayed Dec 2017

    I think we met every member of staff in resort and without fail, everyone was so lovely, helpful, friendly and out to try and make our holiday as lovely as possible. Our chalet hosts, Emily and Tash cooked us amazing breakfasts and meals every night (twice as also did high tea for our 3 children) and were so super thoughtful and flexible. We had 3 small children and a non skier and they still kept the chalet lovely and tidy! Equally Becky, our nanny, was fab with both kids and parents and again, super flexible sometimes looking after our older 2 and sometimes our younger 2. She helped with ski school drop off and pick up and kept the children entertained with arts and crafts and outdoor activities as well. But the highest praise for Andy, the assistant resort manager who recommended I saw a doctor for "peace of mind" after an awkward fall and in fact I had a broken knee! He came to see us everyday, was so lovely and helpful and just made a potentially very stressful accident into "just one of those things". Thank you to you all for making our holiday so special.

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  • Amazing family Christmas holiday!

    James M 26 Dec 2017

    Stayed Dec 2017
    Excellent ski conditions with the chalet perfectly positioned next to the piste to enjoy them. Emily, Gemma and Lindsay looked after us wonderfully, meals delicious, always helpful and smiley. Chalet v comfortable, warm and cosy, time went much to quickly. Mountain family
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  • Guest Review

    Cath Pearson 26 Dec 2017

    Stayed Dec 2017
    Yet again another great ski holiday with VIP, the restaurant staff and house keeping were excellent as was the amazing food. Xmas Dinner was Fantastic. There was loads of snow this year so the skiing was fantastic.
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  • Amazing trip

    Emma F 26 Dec 2017

    Stayed Dec 2017
    We have loved our experience here in Morzine with VIP. Rachel our lovely host took care of 6 of us and she did amazing! The food was just perfect every night and the chalet is beautiful. Thank you very much for a great Christmas
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  • Fantastic holiday

    Maureen Homewood 24 Dec 2017

    Stayed Dec 2017
    Had another great holiday with VIP. Callum our host in Laurel was fantastic - food was great, he was really attentive to our needs and always cheerful and helpful. The location of the Chalet makes it so easy to get to the lifts in the morning and partake in the apres scene, will definitely be back!
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