Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Truly fantastic time, thank you VIP. Loved the hotel Theodul. Nanny Jo was outstanding and far exceeded expectations, she made the holiday. Staff all faultless. All so flexible. Kids loved playroom and cocoa club in the evening for the younger ones. Food delicious. Lech is a magical winter wonderland. Snow conditions exceptional. Thank you
I think we met every member of staff in resort and without fail, everyone was so lovely, helpful, friendly and out to try and make our holiday as lovely as possible. Our chalet hosts, Emily and Tash cooked us amazing breakfasts and meals every night (twice as also did high tea for our 3 children) and were so super thoughtful and flexible. We had 3 small children and a non skier and they still kept the chalet lovely and tidy! Equally Becky, our nanny, was fab with both kids and parents and again, super flexible sometimes looking after our older 2 and sometimes our younger 2. She helped with ski school drop off and pick up and kept the children entertained with arts and crafts and outdoor activities as well. But the highest praise for Andy, the assistant resort manager who recommended I saw a doctor for "peace of mind" after an awkward fall and in fact I had a broken knee! He came to see us everyday, was so lovely and helpful and just made a potentially very stressful accident into "just one of those things". Thank you to you all for making our holiday so special.