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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    John Clutten 21 Jan 2018

    Stayed Jan 2018
    Disrupted by the weather. Staff helped to the lift the mood of the guests by always remaining cheerful and upbeat. A top group of young committed people. Not always the case with chalet holidays.
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  • Excellent holiday

    Rob Ovens 21 Jan 2018

    Stayed Jan 2018
    We have had a wonderful holiday. The only thing that could have improved it was the weather. Sadly the heavy snow and poor visibility meant that skiing was limited. The team at Hotel Theodul were excellent, very attentive and helpful. Paddy in the kitchen was first class in accomodating our dietary requirements. Eddies guiding was great and when we lost a set of gloves Naomi and Esmee were incredibly kind in lending their own gloves for us to use. These examples were reflected by every single member of staff in so many ways. Thank you!
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  • Another great VIP holiday.

    Georgina Taylor 21 Jan 2018

    Stayed Jan 2018
    Really friendly and very helpful staff. Excellent location. Good value for money.
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  • Theodul-Lech

    Shirley Yeoh 21 Jan 2018

    Stayed Jan 2018
    Great hol. Made lots of new friends. Atmosphere at the hotel was very friendly, especially the staffs. We were very well looked after. Food was quite good. Shame about the weather. All the staff were more than helpful. Special mention for Eddie, Gar, Anna, Mollie and probably a few more that I've forgotten. Thanks v much all Shirley n Bok
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  • Great week

    Sally Westwood 21 Jan 2018

    Stayed Jan 2018
    Fantastic holiday in Haus Hochkar. Phil and Laurence were the perfect hosts. The food was excellent, and they looked after us extremely well, nothing was ever too much trouble for them. Thank you very much.
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  • Thoroughly enjoyable week

    Emily Westwood 21 Jan 2018

    Stayed Jan 2018
    The house was everything it said online. Phil and Laurence were exceptional hosts throughout the week.
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  • Snow Bear Takes To The Mountains

    OC CC 20 Jan 2018

    Stayed Jan 2018

    I was so happy to return to Val d'Isere again, this time 2 years older than before at the ripe old age of 3! This year, extra special memories were made, as this time I was joined by my latest partner in crime, my new baby sister! Just when I thought life couldn't get any more exciting with the Christmas holidays only having just finished, wow... I have had some serious fun living the mountain high life! My days start pretty early but my new friend, our chalet lady Ellie is always here to make me some warm milk and a bacon butty to start the day. I have another great new friend, a nice lady called Sarah who is our ski nanny. My sister and I get to hang out with Sarah a lot whilst Mummy and Daddy go very high up skiing in the mountains. Every day I have been to ski school, my face got a bit cold in all the snow but I love going in the 'bubble' and the special swing chair to the top. I like sliding on my Ski's and I was super happy to get my first skiing medal - I can't wait to show all my nursery friends back home in London. After my ski lesson, Sarah and my baby sister came to meet me and we did all sorts of different things that I love; like going to the farm, play dates with other children, painting, play dough, soft play and some chill out time in my chalet with all the different toys and books which were there for us when we arrived. Mummy and Daddy were really happy that all the 'baby kit' was in our chalet and our ski nanny Sarah has kept my baby sister very happy giving her milk and sleeps exactly like she does at home. I've had some really yummy food and my baby sister has eaten the purée mush with all the other babies! My baby sister had her own snow buggy for getting around town and I loved being pulled on my bright pink Toboggan.... How did they know pink was my absolute favourite colour!? Although our chalet is right in the middle of town it can be very tiring walking in the snow so we often got lifts from the big black VIP vans... Sometimes to the swimming pool and sometimes just to the snow area, I loved this as it gave me a rest in the warm and I would normally have a quick power nap so I was ready to start the next activity! I am going to be sad to leave the mountains but I miss my Nanny and Grandad and my cousins.... maybe next time they could come too! :-)

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  • Amazing ski trip

    Michael Moore 20 Jan 2018

    Stayed Jan 2018
    We had a wonderful time in the chalet and on the mountain. I can't wait to come back next year. All the hosts were fantastic and catered everything we had asked for. Please continue to provide the same service. Rhys, Ella, and Nichola have all been wonderful.
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  • Skiing Holiday

    Neil Taylor 20 Jan 2018

    Stayed Jan 2018
    We stayed in the Lugano suite from Sunday to Sunday. We received great service from Dan and Mike who did their best for us, nothing was ever too much trouble for them. The food was great every night. Staff in the resort are very friendly also. In regards to the slopes, they are great aswell there are runs for skiers at every level.
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  • Fantastic holiday

    Stuart Alexander 20 Jan 2018

    Stayed Jan 2018

    Fantastic holiday made by a great team. Everyone worked incredibly hard to make sure our stay was 5*, from the food to the attentive service. The ski guiding was fantastic and our guide told us all the best runs and bars to eat and drink in. Had an amazing week and wouldn't hesitate to return.

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