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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent . Joe and Martin Superb

    Michael Mould 21 Jan 2018

    Stayed Jan 2018
    Joe and Martin have made our stay exceptional. Nothing has been too much trouble for them going out of their way on every moment to ensure our stay and needs were over delivered on. With many exceptional VIP stays under our belt hey have undoubtably delivered to a standard not experienced before. Thank you both. Well done
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  • Excellent

    David Eggleton 21 Jan 2018

    Stayed Jan 2018
    Fab time as usual. Fifth visit. Ski in and out is so convenient ... Chalet staff this year were better than ever. Nothing to much trouble .
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  • Great staff, perfect snow

    Richard Goble 21 Jan 2018

    Stayed Jan 2018
    Chalet wonderfully staffed with helpful, cheery people. Nothing is too much trouble. Liv soldiered on despite not being well initially and was always helpful. Sam lugged bags, shovelled snow and was a whirl of useful energy throughout. Hattie was ever polite, and (appropriately) interested in all the guests. As a team the three work really quickly efficiently. Great food from Wayne who was cheerful whilst working like a trouper. My only complaint was not enough hooks for hanging clothes in our bedroom - 5 pictures adorn the walls but no hooks!!
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  • Guest Review

    Will Elson 21 Jan 2018

    Stayed Jan 2018
    We have had a fantastic week. The chalet was very comfortable and we were looked after extremely well by our hosts Hattie, Liv and Sam. Waynes cooking was fabulous.
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  • Another fabulous stay in Avoriaz

    Stuart Robert 21 Jan 2018

    Stayed Jan 2018
    This is the second year in a row we have come back to Penthouse No 1 and this time we bought our friends to stay in another of the penthouses. A wonderful stay, fabulous service, great for families with children. Toby our host was a superstar, magnificent cook (he's a qualified Chef) and generally just super helpful.
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  • Guest Review

    James Sandford 21 Jan 2018

    Stayed Jan 2018
    Can't fault the chalet and the service provided from the host. Only thing that I think could have been improved was the amount of information told to guests on the first day. Was a case where the guests have to ask about everything.
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  • So much snow........

    Barry & Angela Townsend 21 Jan 2018

    Stayed Jan 2018
    Great holiday despite the huge volumes of snow and visibility issues limiting the amount of skiing accomplished. Nice chalet with really lovely staff - Nichola, Rhys & Ella. Nothing too much trouble for them, they were always cheery, bright and helpful. Chalet mates were really nice too, such good company that we'll remember them always.
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  • Excellent week

    Philippa Judd 21 Jan 2018

    Stayed Jan 2018
    We have just stayed a week in Haus Hockhar where we were excellently looked after by Phil and Lawrence. Everything taken care of for us with effortless ease. Really delicious food cooked by the pair. First time in St Anton and skiing good although a little testing for a nervous skier. The shuttle bus was an invaluable service.
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  • Milo,Emily,Harry,rob

    Katie Martin 21 Jan 2018

    Stayed Jan 2018
    What can i say, from the second we arrived, milo,Emily,Harry, and rob, the hosts were absolutely amazing. My wife Katie booked this for my 30th birthday, and what a birthday it's been. On arrival we were greeted with canopays and champagne, our bags were taken to the rooms, and we were shown around the chalet. From he second you walk in, it's absolutely amazing. The layout is absoloutly perfect and all the rooms were large, absolutely spotless, and bed were made daily, lovely touch for when you've had a hard days skiing, Breakfast, afternoon tea, and dinner. Amazing!!!!!!! Milo the chef was great. He catered to every request and the food was lovely. After a hard days skiing we had canopes on arrival and they were delicious. On top of that, they were always served with a smile by Emily and Harry. Rob is an incredible pastry chef, who surprised daily with cakes, and even made me a birthday cake, which went down a treat,
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  • Great chalet hosts, great skiing

    Nick Judd 21 Jan 2018

    Stayed Jan 2018
    A really enjoyable week with excellent skiing due to bountiful fresh snow and well organised resort. Skiing is at least as good as trois vallees and materially cheaper when it comes to apres ski, lunches etc. The stars were Laurence and Phil who looked after our party of 10 superbly - food was excellent - ski chalets and their hosts have come a long way in 30 years!!
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