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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Another great holiday

    Jason Crellin 17 Feb 2018

    Stayed Feb 2018
    We stayed at the Savoie chalet and had a fantastic week. Brilliant hosting in the chalet, great food topped off with some fantastic snow. The chalet team were helpful, polite and attentive throughout (but not overly so). The location is great with ski in and out, though the snow conditions during our stay made accessing the piste and chalet treacherous. That aside it was a great week and we will no doubt be back next year.
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  • McCriossan ski holiday

    Joan Mccrossan 17 Feb 2018

    Stayed Feb 2018
    We have stayed in vald'sere on a numerous occasions and a few times with VIP ski. The staff excellent with food very very good, all the guys and (hariette) very welcoming , fun and nothing too much trouble for them. Our only issue is the entrance to the chalet from both sides very taxing and anybody who is a little unsteady on their feet would struggle maybe something that should be asked on point of booking. Thank youn
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  • Great Location!

    T B 17 Feb 2018

    Stayed Feb 2018
    This is the first time we have used VIP Ski! Would definitely recommend them as a company and would book with them again. They gave a really efficient, slick and organised service from the start to the end of our holiday. Everyone we met was really friendly and knowledgable and Jess our chalet host took great care of us and made some delicious meals. Chalet Lumi couldn't be in a better location and is extremely cosy and comfortable. The only negative is that late at night and around 5am you are woken up by the crashing of empty bottles being thrown out and loud deliveries in the morning from the shop beneath.
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  • Chalet Leman

    Amikam Marhoom 15 Feb 2018

    Stayed Feb 2018
    We enjoyed our stay in the chalet. And would return there again. Its proximity to the chair lifts and its location at the hart of la plagne center making it one of the most efficient and practical skiing chalets we ever been too. Furthermore the inclose system of the building with its indoor sccess to shops restaurants and markets made it very comfortable.
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  • Good location in a lovely resort

    K H 14 Feb 2018

    Stayed Feb 2018
    Hotel Theodul in Lech is run like a large chalet rather than a hotel. The best elements were the helpful, friendly staff, the ski guiding option on 3 days and the spacious, clean rooms. The spa was also excellent. If you hire skis from the recommended place (Strolz) you keep your skis and boots at the shop, which is right in the middle of town, close to both main lifts, so no long walks in ski boots. You choose your evening meal the night before from 3 choices and sit at the same table each night. The area I think could be improved a bit was the evening meal, which could be a bit hit or miss. I think that the menu was perhaps a bit too ambitious and I would rather have had slightly more simple dishes, really well executed. The wine selection was very good.
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  • Amazing!

    Victoria Callaghan 14 Feb 2018

    Stayed Jan 2018

    The staff at the hotel, particularly Abby and Beccy, were all amazing and a credit to VIP SKI. The food was way beyond our expectations. We have never managed to get our group in a hotel before but they really enjoyed the experience and were so impressed how good the staff were. Everything seemed to run smoothly and efficiently. Thank you so much, we will be in touch to organise the next one!

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  • Comfortable and cosy chalet in a great location

    Katrina Beck 13 Feb 2018

    Stayed Feb 2018

    Having a ski holiday with plenty of snow and great weather conditions always makes your stay more pleasurable. This was topped off with a lovely chalet where the staff went out of their way to help and ensure your stay was a memorable one. The food was great and the wine and beer went down with no complaints. My only one criticism was that the rooms were very small with not a lot of storage space/shelves. This is no way spoilt our holiday and we would would return.

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  • A great week in La Plagne

    B and I Cox 13 Feb 2018

    Stayed Feb 2018
    A relaxing and enjoyable holiday. Lily and Emily were friendly and relaxed hosts, the food was delicious, including the excellent gluten free menu.
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  • Best ski holiday

    Ginny Cranfield 13 Feb 2018

    Stayed Feb 2018
    What a wonderful holiday, such a treat being spoiled by our hosts, Martin and Nicola, every day. Superb breakfasts, delicious three course evening meals and as for the afternoon cakes… we just had to eat them! The chalet was warm and homely with the log burner lit for the evenings adding to the atmosphere. Our fellow guests were great company. We were lucky with the weather and the slopes were quiet, well-groomed and surrounded by smashing scenery. The availability of a driver during the week was a real bonus. Our bedroom was beautifully clean and comfortable. We would love to do it all again with VIP next year.
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  • Another good VIP holiday

    S M 13 Feb 2018

    Stayed Feb 2018

    This is the second year we have used VIP and we weren't disappointed. The chalet was great, our host, Claudia was fantastic as was our nanny, Emily. Claudia accommodated all our requests, even our 2 year old's addiction to yoghurt, keeping a ready supply in the fridge. She was great with the children, giving them time and attention, including them with the cooking etc. She is a real asset to VIP. Emily was also fantastic, our 2 year old was unwell and not on great form but she coped with amazing calm and patience with his grumpiness and demands and found lots of things to keep our 7 year old entertained when not at ski school. She was a big hit with both children. The chalet was always clean and tidy and the living space was generous for the 4 of us .The bedrooms are a little snug but, given its prime location not unexpected. The food was plentiful and tasty. The only reason its not a 5 star review is the general confusion at Gatwick on the way out with little or no communication from Aer Lingus on gate changes and delayed check in and again poor customer service from them on the return leg where they seemed keen to seat everyone on the plane away from their travelling companions! While not in the control of VIP, they have chosen Aer Lingus as their fight operator and we had similar problems with them last year and do feel that they slightly let down the VIP experience at the start and end of the holiday. However, this is a minor point and we cannot praise Claudia, Emily and the rest of the VIP Morzine team enough.

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