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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Another great holiday with VIP

    U Moore 17 Feb 2018

    Stayed Feb 2018
    This is our second holiday with VIP and it did not disappoint. The team at Hotel Theodul have been fabulous. On arrival the children were given special cupcakes. Nothing was too much trouble. Eager to help with restaurant bookings and changes of plans. One of our group decided not to go ahead with prepaid ski school and they were able to negotiate a refund on the busiest month of the year. Thank you. We were served at our table mostly by Anna who could not have done a better job. Food, wine and service were fabulous. Compliments to the newly promoted chef, the food was delicious. The sauna and steam room floor was a real treat. So luxurious! Great deep tissue massages too Our only disappointment was ski school Lech. We have five children ranging in age from 8 to 11 years of age, all the same level, can competently get down most runs. They were stuck in a massive group of 12 children some of whom could not ski to the same ability. They were given no tuition, it was simply guided slow skiing. We paid for a day and a half of private group lessons with an amazing ski school called A-Z. They had so much more fun, skied so much more, and learned a lot. Sauna
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  • Fantastic chalet hosts

    Joanne Brown 17 Feb 2018

    Stayed Feb 2018
    A week of great skiing in a brilliant resort was enhanced by two amazing chalet hosts in Rhys and Hugo who ensured our stay in the VIP Aspen Lodge was everything we had hoped for and more!
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  • Lovely staff and nice setup

    Ben Parker 17 Feb 2018

    Stayed Feb 2018
    Everyone at the hotel was lovely and food very good. Only drawback was the shuttle to and from the pistes was inconvenient and breakfast started a tiny bit too late so we were a little rushed in the morning.
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  • Guest Review

    Jeremy King 17 Feb 2018

    Stayed Feb 2018
    A friendly chalet hosted by an excellent team of hosts. Great food but not quite enough sunshine! My comment on the resort generally is that we think Morzine is a lovely village /town with good varied skiing. However some chairlifts (in particular) could do with some investment as they are very slow.
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  • Friendly staff made the week

    Thomas Case 17 Feb 2018

    Stayed Feb 2018
    Murray and his team were very friendly and helpful (Especially Matt). Nothing seemed too much trouble. The taxi service back and forth was much appreciated. When our daughter forgot her ski helmet the driver popped back to the hotel and brought it down to us at the ski shop to return. The food was excellent - particularly the choices and quality offered at dinner. All the courses were presented beautifully. The steak on Friday night was cooked to perfection. There is not much you can do about it but the dining room tables in the circular part of the restaurant are very squashed and one table has to stand up before the next table can sit down or leave the table. This is particularly noticeable at a buffet style breakfast when you want a cup of coffee or tea. A very enjoyable holiday!
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  • Best ski holiday ever

    Abi Fox 17 Feb 2018

    Stayed Feb 2018

    A huge thank you to the amazing Annabel, Bella and Rob for an awesome week at Le Manoir, Alpe d'Huez. This is our 4th year with VIP SKi and unquestionably our best trip so far! Our hosts could not have been more accommodating, welcoming and professional. They have been brilliant with the younger members of our group. They have had a real can do attitude and have met all our requests with a smile. They coped outstandingly when some of our group were involved in an accident: they were calm and supportive and made sure we were all looked after. The resort coordinator, Jordan also deserves a special mention for helping after the accident. The food has been of a consistently high standard and all dietary requirements have been managed well. Thanks to the best team ever. We will miss you all,

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  • Another excellent holiday

    T H 17 Feb 2018

    Stayed Feb 2018
    A lovely chalet in a great location. Nick has been a brilliant host - helpful, good company and great cooking skills.
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  • Brilliant resort and brilliant host

    Steve T 17 Feb 2018

    Stayed Feb 2018
    Thanks so much Claudia for looking after us. We have had a lovely week. Sad to be going home :(
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  • Half term week in Val

    P N 17 Feb 2018

    Stayed Feb 2018
    The chalet was fab. Very smart. Immaculately clean. The resort was surprisingly free of queues except on one day at the funicular in La Daille. The skiing of course was great. Loads of areas to explore. The thing that made the holiday were our chalet hosts Elliot, Max, Harriet and chalet manager Freddie. They were all unendingly cheerful, attentive, good fun. The food was really good. Thanks everyone.
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  • Val with young family!!

    Mark Blowers 17 Feb 2018

    Stayed Feb 2018
    After traveling to Val on gents ski trips I was a little apprehensive taking a young family with a friend, five children in total! Our chalet host Gus & Nikki were a delight, fabulous with the kids and made us feel at home. After our friend had had a tumble and needed snow patrol to get him off the mountain leaving us with five kids to get down in bad conditions, our host "Sir Gus" came to the rescue and got us all down safely! Nikki & Gus chalet is the best one! :)) ⭐️⭐️⭐️⭐️⭐️
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