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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • First chalet ski experience

    Julie Escott 17 Feb 2018

    Stayed Feb 2018
    Liv has made the experience very relaxing with service and good food, different each night Would give her six stars All the drivers have been friendly, welcoming, helpful with skis and prompt against time requests Andy savage was helpful resolving the booked ski lessons issue Would have loved to know the menu in advance as is planned on weekly rota. Liv was able to accomodate as we had children under age of 12 Wednesday night we were rushed to have a restaurant meal as drivers finished at 2000. Running till 2200 would resolve only on hosts night off Overall we would certainly come back as much better than staying in a hotel as a group
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  • Fabulous staff

    Dave Fogler 17 Feb 2018

    Stayed Feb 2018
    The chalet, services, facilities, and resort are all anyone could expect, but it is the staff of VIPSki that makes all the difference. Our hosts, Charlie and Sophie could not have been more wonderful. They take true care in their work and deliver on all fronts. We give them great thanks for taking such good care of us during our stay.
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  • Still loving Morzine...3rd year running!

    Laura Ko 17 Feb 2018

    Stayed Feb 2018

    This was our third year staying with VIP in Morzine. As always, we had a great time! The snow was good and even a couple of days of rain didn't spoil our stay. With 3 children, the ease of the stay and the proximity to The Pleney from Kenai makes life as easy as possible with kit and boots etc. Our chalet host was great....efficient with his time and helpful when needed. His cooking was excellent, and he was exceptionally polite. Alex, as a younger host than we have had before, was mature and able to handle the ups and downs of each day and changing plans, both with regard to eating times and demands of children. The chalet was kept tidy at all times and he was quiet when he started early but was friendly and chatty when required too! Thank you Alex! We also had a VIP nanny while staying in Morzine, Rachel. She was excellent! I can't recommend her highly enough....she was great with the kids, played lots of games with the kids and chatted to them easily. She collected them from ski school efficiently and seemed to be calm and able to handle anything. On the last couple of days, we had lots of rain and a child with a v high temperature....Rachel handled both well, easily changing plans for early pick ups and staying and calmly managing making fresh food while dealing with a glum/sick child. i also though Rachel was great...lovely to talk to...a really sound girl!

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  • Super holiday

    Alison Ritchie 17 Feb 2018

    Stayed Feb 2018
    Thank you to VIP for our second super ski holiday. We stayed in Sycamore and enjoyed the hot tub. Meg was our host and looked after us really well and her cooking was sublime. The other staff were also great, James helped us change some kit which wasn't an easy task given how busy the resort was for half term. For making a ski holiday as stress free as possible it can't be beat from the transfer to the nanny to the accommodation.
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  • Loved St Anton!

    Chech Rowland 17 Feb 2018

    Stayed Feb 2018

    Thanks to Murray and everyone (Toby AKA Tom! needs a special mention) who made our stay at the Montjola so special. We chose VIP after staying at Aspen Lodge (Val d'Isere) last year and it didn't disappoint. Loved the relaxed atmosphere. Difficult to get to know all the staff as there were so many but everyone did a great job. Always smiling and ready to help- nothing too much trouble. You run a very professional outfit and certainly know the meaning of excellent customer service. Food was superb. The drivers were invaluable and always available. Room v comfortable. All in all, fantastic! By the way, office staff in Uk excellent too.

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  • Half term

    Bob Rae 17 Feb 2018

    Stayed Feb 2018
    We stayed over the half term week and had a brilliant time with 5 adults 2 teenagers and a 3 year old.... Tash and Jasper looked after us in exemplary fashion. The VIP managers Vickki and Jordan were also brilliant. Our first experience with VIP and would certainly use them again.
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  • Best chalet experience so far!

    James Barton 17 Feb 2018

    Stayed Feb 2018

    The staff, the service and hotel couldn't have been better. The food was by far and away the best we've eaten in a chalet so far. We will be booking next year and bringing friends! Nothing was too much trouble for the staff. Special mentions go to Murray for picking us and our friends up from the end of the Rodelbahn at 10.30pm, Toby, Jess and Abi for being so professional, helpful and cheerful, the childcare team for always entertaining our daughter and the other children, and the drivers for always being so polite and friendly (and so helpfully bringing a forgotten transceiver down to town!). We should also say that ALL the staff we came across were very professional and helpful. Thanks for making our holiday so enjoyable!

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  • La Ferme

    Tim Goodbody 17 Feb 2018

    Stayed Feb 2018

    Had a lovely family holiday at La Ferme. We were made most welcome firstly by Jordan then in the chalet by Verity and Millie. The girls were very personable and we all felt very relaxed around them as they interacted well with our group creating a nice atmosphere for our holiday. All the food presented to us by the girls was on time and of a good standard. Our party as a whole would like to thank Jordan, Gemma, Verity and Millie for the professional service that gave us.

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  • Unreal Holiday

    Evan Fairweather 17 Feb 2018

    Stayed Feb 2018
    The Holiday was great, had a fab time with the family and friends. Staff were very welcoming also great food with a quality skiing.
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  • Authentic hospitality

    S J 17 Feb 2018

    Stayed Feb 2018
    Tom, Adam, Lisa and Charlie could not have done anymore to make our holiday a true VIP experience. Incredibly attentive, hard working, delicious food and most of all delivered with buckets of authentic warm hospitality.
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