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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Life time of memories!

    Nicola Lindley 17 Feb 2018

    Stayed Feb 2018

    3 adults 2 kids 1 infant. All ski levels. Being half term week and a late booking we were unable to book ski lessons. The lessons were required as a confidence builder and first time in Morzine, so to guide us to the right areas. Lessons not needed as Charlie and Harriet did not only cook up a storm every night but the knowledge of the area is great! Easy runs or hard they will point you in the right direction and have a fab cake and hot choc to come home to!! Don't get me started on the hot tub! The chalet hosts have been extremely considerate to our needs breakfast/dinner timings, if you need anything they are really helpful and chatty but if you need family or quiet time you don't even know they are there! Luxury chalet, rooms are very spacious and relaxing but open the door and you are in the perfect location, right at the bottom of the busy Plenney.. We will be back x

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  • As always, perfection

    Clare Goodberry 17 Feb 2018

    Stayed Feb 2018
    From start to finish our holiday has been amazing. Great snow, great chalet and super host! We have been fed and watered like royalty and nothing has been too much hassle. Thank you VIP for the extraordinary service yet again - we'll be back!
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  • Courchevel

    Joe Cronly 17 Feb 2018

    Stayed Feb 2018
    Chalet - spacious and comfortable, and very well located. Overall fit out was fine but perhaps a bit less 'wow' than the price suggested. While we certainly had a good holiday, in my view it was a bit overpriced, even knowing that Courchevel is expensive. Food - consistently very nice food. We very much appreciated how things were adapted for our children (eg extra vegetables). House wine is fine but nothing special; again not really in line with the pricing, in my view. Hosts - Olly and Niamh were very friendly and nice. Always helpful, and created a good atmosphere. Thanks also to Vicky for endless restaurant bookings and Jordan for lifts. Booking process - less slick than we remembered. We felt we were prompting for things, (eg ski hire, ski passes ...) and some information was not as clearly provided as usual (eg e-ticket details). White storm (ski hire) - very good service, good equipment. Quite a bit cheaper to book direct than through VIP, which was a surprise. Instructors - ESF a bit disappointing. BSS excellent. Oxygene ski school consistently good for all 4 children.
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  • Fun!

    Lily Dabbous 17 Feb 2018

    Stayed Feb 2018
    It was really fun, we helped Sophia bake some nice cakes.
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  • Awesome Austrian Skiing holiday

    Bob Morriston 17 Feb 2018

    Stayed Feb 2018

    St Anton superb. After years going to France skiing this was our first holiday in Austria. Austria definitely beats France. Nicer people, better slopes, better food and definitely better toilets everywhere!!!! VIP holidays superb! Staff were amazing, tailoring dinner every evening for two adults and two fussy children! Food amazing and no need to eat out as dinner varied, plentiful and gorgeous! All credit to Murray (hotel manager) and his team. Every one of them went out of their way to make our stay welcome. Hotel a bit tired but staff more than make up for this. Would recommend to anybody.

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  • Fun

    Lily Dabbous 17 Feb 2018

    Stayed Feb 2018
    It was very fun, we helped Sophia bake nice cakes
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  • Great family holiday

    Louise O'brien smith 17 Feb 2018

    Stayed Feb 2018

    Very efficiently run from start to finish. Great family holiday & staff at VIP were so friendly & helpful. Gemma took great care of our son.

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  • Staff and food superb, accommodation sadly average

    Robert Anderson 17 Feb 2018

    Stayed Feb 2018
    The staff and service have been exemplary, particular thanks to Bex, Toby who have been amazing throughout our stay and to our drivers Rhys and Matt whose in resort knowledge of the surrounding area has been invaluable in allowing our boys to explore the area. Not quite sure how the hotel gets a four star rating, very tired and in great need of refurbishment.
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  • Ski week

    Cathryn Gibson 17 Feb 2018

    Stayed Feb 2018
    Had a great stay at VIP Chalet. Great staff who were very helpful.
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  • An amazing, fun and relaxing family VIP ski holiday

    Jo Friston 17 Feb 2018

    Stayed Feb 2018

    We've had the best week and that's a quote from everyone in the family. Poppy and Charlotte have been brilliant hosts, friendly, chatty, great with both children and adults. They have also been totally flexible, flexing meals and cakes to create the perfect holiday. My daughters highlights were Poppy's expert technique in putting on their ski boots and Charlotte's brownies (I actually think they'd list all the cakes!) Thanks you for another amazing VIP holiday.

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