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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Review

    Serena Nolan 17 Feb 2018

    Stayed Feb 2018
    -rooms have been very clean -chalet staff been very kind, friendly and welcoming -food has been fantastic
    Read more…
  • Fantastic break

    Tim Kitchin 17 Feb 2018

    Stayed Feb 2018
    Jack and Sophia were amazing hosts, wonderful food and excellent chalet.
    Read more…
  • Guest Review

    Rosemary King 17 Feb 2018

    Stayed Feb 2018
    We have been so well looked after.....it will be a rude shock to go home! The food was plentiful & delicious, & the staff friendly & informative.
    Read more…
  • Feb half term

    NJC Cox 17 Feb 2018

    Stayed Feb 2018
    Fine Nice Chalet set up. Good friendly host, helpful drivers
    Read more…
  • Superb all round

    Jim Ryan 17 Feb 2018

    Stayed Feb 2018

    We could not be happier with Fred, Ellie and Sarah. Fred is a sensational chalet host with a permanent smile on his face - he is always looking to help, cooked fabulous food, and kept our chaos in good order! And he was amazing with our little two kids, especially Otto who needed to know at all times where Fred was. Ellie was equally exceptional - our travel agent had been quite unhelpful with skis, ski passes and other logistics. Ellie took it upon herself to sort everything out for us even though none of this was anything that VIP had done - we are very grateful. And then Sarah was a fantastic nanny, she took Otto and kit under her wing and they loved her, the toughest test of all! Thank you to all of you, you were amazing!

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  • Guest Review

    Ben King 17 Feb 2018

    Stayed Feb 2018
    Really enjoyable, the weather was unfortunately quite wet but had an amazing time any ways. With respect to the chalet experience, couldn't have been looked after better, they catered for our every need and were very friendly and the food was the best I've ever had. Location was also really convenient. The only thing I can think of that could improve is the speed of the wifi, although it is not a big problem at all l
    Read more…
  • Klosters

    O H 17 Feb 2018

    Stayed Feb 2018
    Harriet our chalet girl was amazing. She was great with the children and food was delicious. All the drivers were excellent. Get well soon Tom Thumb! Our niggles are very poor lighting in the bedrooms. You can't see inside the cupboards. More storage space needed.
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  • A lovely week

    Alex D 17 Feb 2018

    Stayed Feb 2018
    Fantastic chalet hosts in Jack and Sophia. The food was genuinely excellent and struck a nice balance of filling us up but also not being excessively rich (we've been to catered chalets before where the food was far too rich/heavy). Jack and Sophia were polite and helpful - nothing was too much trouble. The chalet was very recently refurbished and nicely done. What to improve? The storage space in our room (2) was too limited (a tiny cupboard for which the door did not open fully - we could just fit the kids gear in, but none of ours). The resort head (Brian) was nice and helpful but did not always follow through on questions/requests and one or two recommendations were askew (mainly for kids).
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  • Guest Review

    AAHSB LLTI 17 Feb 2018

    Stayed Feb 2018

    We have all had a fabulous holiday. The chalet is well located, directly off a green piste and a 5/10 minute walk into the centre of Courchevel, in a quiet position. Hannah, Michael and Jordan our hosts, were all very welcoming, fun and professional. The food was delicious, our hosts catered extremely well for children, vegetarians and adults alike. Courchevel offers a multitude of skiing opportunities for all levels. Vicky ensured the transfers were exremely smooth, we were delivered to the door of our chalet and all the boots and skis arrived the same evening ready for a fantastic first day on the slopes. The whole package is a perfect way to experience this wonderful resort.

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  • Kimber holiday 2018

    Jane Kimber 17 Feb 2018

    Stayed Feb 2018
    We've had a lovely stay yet again in Val d'Isere. There were a few hiccups at the start of the trip, our ski hire was incorrect, with only one child's ski hire registered, and no nanny booked. This had not been picked up during the booking process but all details and requests had been made at the start of the initial booking and contact with VIP. The manager on site rectified these and we had a nanny as required and of course the ski hire was sorted out. There was another confusion with lesson timings (manifest timings and actual timings) for the private lessons we booked but again this was sorted out. Our chalet host Emily, made sure we were comfortable in Grand Choucas and her cooking was delicious. Grand Choucas remains a comfortable chalet but it is showing some signs of age and could do with a refresh in some areas.
    Read more…

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