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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great team, great week!

    Belinda Bradley 12 Mar 2018

    Stayed Mar 2018

    A fantastic team at this chalet. We had such a great week, with great service, company and food. The staff got it just right, friendly, helpful and good company. They worked incredibly hard to give us a brilliant week. Food outstanding. The standard of chalet excellent and we loved the location.Thank you, we will come back next year I am sure.

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  • Great family holiday

    Neil Pirie 12 Mar 2018

    Stayed Mar 2018
    Another excellent VIP holiday. Accommodation was well located, quiet and comfortable. We had a great chalet host in Bronwen for whom nothing was too much trouble.
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  • 5* Cakes

    Gerry Boyle 12 Mar 2018

    Stayed Mar 2018

    Another great week at the Monjola with particular mention of the food, Chef Joe and Sous Chef Katy and their team produced some outstanding dishes including probably the best chocolate drizzle cake we've ever tasted - arrival day just in case you ask! Great multi-tasking chalet and Rep team with a big shout out to Sam & Evan on the slopes, always at the ready driver, Rhys - plus Alice, Molly, Ellie, Becky, Bex, Toby, Nick, Jess, Abi & Jo Jo for going the extra mile to make our stay memorable! Thank you again, we. hope to see you all again soon!

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  • Some additional Photos!

    David Buch 12 Mar 2018

    Stayed Mar 2018
    Just thought I would add some photos to end the wonderful ski trip I have just had. Definitely worth coming back!
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  • fantastic trip

    Rebecca Lewis 12 Mar 2018

    Stayed Mar 2018
    We had a great holiday. Everything is catered for from the moment you land at the airport. Our chalet host was a good fun and a great chef. The concierge will book restaurants for you, so you don't have to worry about anything other than where to ski! The free beer and wine is also an added bonus and goes down well in the hot tub in the evenings after a good days skiing! i have used VIP a number of times now and can't wait to go back already.
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  • Amazing time

    Ruth Willingham 11 Mar 2018

    Stayed Mar 2018

    After a fraught start to our holiday with a long delay we were greeted by our hosts Joe and Martin with a 3 course meal at midnight! and they were still up bright and early the next morning! The chalet was amazing so cosy and comfortable, the food was incredible and J &M were brilliant hosts.we would also,like to thank all the other staff- drivers, maintenance people, resort managers etc who were all so helpful.

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  • A cracking week!

    Francis Sempill 11 Mar 2018

    Stayed Mar 2018

    Brilliant chalet and exceptional staff. Charlie and Sophie looked after us so well and were excellent chefs. They catered for our picky child without batting an eyelid and were always on hand with recommendations for skiing, restaurants and bars. Any concerns we had about a drive to the slopes (rather than ski-in, ski-out) were quickly put to rest by the VIP drivers, always prompt and very helpful. This was our first trip with VIP and we hope to return next year.

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  • Pretty much perfect

    James Nicholson 11 Mar 2018

    Stayed Mar 2018

    Our first time skiing since we had children and we were a little nervous about whether we had come skiing with them still too young. We need not have worried. The VIP model is spot on. Altitude Lodge is comfortable, clean, safe, ski in / ski out and wonderfully sound proofed (you never hear a peep from other families when in your room). The team are brilliant. Always there to lend a hand, or the kids, hand Mum and Dad a much needed G&T or help out with ski school bookings of lifts down to the town. Adam runs a great team who genuinely added gpreal value to the holiday. The food was excellent throughout and I know our little ones loved Making their own pizzas with Jamie. Thank you for everything guys. We will be back.

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  • Wijeratna family ski holiday

    Jane Wijeratna 11 Mar 2018

    Stayed Mar 2018
    AL staff - we have been really impressed with all the staff here. What has really stood out is how nothing has seemed any bother to anyone. Any requests we made were met with a friendly and helpful response. Adam and Chris have been particularly attentive and are a credit to your team. Accomodation - our room (1) has been the nicest accommodation we have had on a ski holiday. It was clean and comfortable and spacious enough for us all. Rex really liked his room! The hot tub was great. The wooden cladding needs cleaning as it was very slippery but Adam is aware. Nanny - really useful service and we felt comfortable to leave the children. The monitors were not reliable enough. More co-ordination needed between lunch and dinner. High chairs need fixing. Food - all pasta was spagetti which isn't that child friendly....would recommend some different pasta for children. Had to request vegetables and fruit for the children despite it being on the preferences we sent before we came...however, this need was met! Food was excellent. Would love to return and thanks to everyone, especially the fab staff here!
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  • Clark Family Holiday

    Giles Clark 11 Mar 2018

    Stayed Mar 2018

    The staff have been super friendly, and have been happy to do anything, especially for the children. We used a Nanny (Faye) for our 16 month year old, she was brilliant, and put lots of thought into the children's activities. Staff overall were very impressive. Child facilities are a little tired, in particular the baby monitors (poor quality), high chairs (broken straps) and cot sheet (slightly too small). Cleanliness overall was pretty good. The main restaurant area and family room could have been cleaner, especially under the sofas, although this is probably because it is shared with the public as the restaurant is open for lunch.

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