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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Can you pick us up from Basecamp please?

    Paul Heesom 11 Mar 2018

    Stayed Mar 2018

    Having stayed in catered chalets many times before I have to say Haus Hochkar is on a different level. From the moment we arrived the experience was a delight. Champagne and canapés on arrival Is a lovely touch. Phil our chalet host was wonderful, nothing was too much trouble for him although he's not allowed to play Hoochie Coochie with us again as he's too good at it. Chris our chef for the week served us up what can only be described as, culinary wizardry, Including Confit of Duck, filet steak and a pannacotta that Greg Wallace and John Torode would have drooled over. The chalet itself was toasty warm with a central area that was so welcoming. Bedrooms were spacious and bathrooms wonderfully clean with plenty of hot water. I can honestly say our VIP-chalet experience could not be faulted in any way. We cannot thank Phil ably assisted by Chris enough. Thank you

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  • Wonderful stay

    David Buch 11 Mar 2018

    Stayed Mar 2018

    Great chalet with very welcoming hosts. Millie and Annabelle were great, and the food was excellent. They were both very accomodating to any guest requirements. Loved the fact that the chalet is ski in-ski out and in a perfect location at the top of the village. Would definitely come back again.

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  • Snow babies

    R W 11 Mar 2018

    Stayed Mar 2018

    We had a great week with some amazing snow. The chalet was comfortable and well-equipped. Some of the bathroom showers were designed for people a bit shorter than me(!), but it was perfectly manageable. Lots of toys supplied for our kids. Ellie and Shaun were brilliant all week. Really relaxed and fun. Great with the kids. Kids food was good. Only suggestion would be to offer proper dessert options rather than just the fruit/yoghurt/ice cream on request. The children's toiletries were a nice touch too. Thanks for a lovely week!

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  • Magical and awesome

    Rebecca Shepherd 11 Mar 2018

    Stayed Mar 2018

    We had a brilliant holiday with VIP. Great chalet and the most fantastic chalet hosts -Sophie and charlie. Delicious food and not too heavy which was a welcome change from our previous experience with other companies. The bus service was brilliant and really made getting to and from the pistes with small people easy. The chalet was lovely and cosy. All perfect and so good that we are already booking for next year. Thanks again VIP and especially Sophie and charlie!

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  • VIP all the way!

    Corney & Robinson 11 Mar 2018

    Stayed Mar 2018
    Big thanks to the VIP team who nailed it once again! Mike and Charlotte were excellent hosts, accommodating to a variety of dietary requirements, kids and fussy adults alike! They even invented a chocolate mote cake!!!! Cannot rate these guys enough, the professionalism they showed was second to none, yet so personable. Felt at home from start to finish. Thank you all so much for making us all feel genuinely welcomed.
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  • Bellacima Lodge

    David Cook 11 Mar 2018

    Stayed Mar 2018
    A weeks holiday at Bellacima Lodge was an absolutely amazing experience, great location with endless amounts of slopes to choose from. Ross and Jess made the experience all the better running the Chalet and making us all feel welcome. The Chalet team were always there to greet us once getting back from the slopes with weary legs with freshly made cakes and bread, a welcome treat. Ross and Jess were extremely easy to get on with and fitted in well with the group and as a bonus made some delicious meals. The whole group had a throughly enjoyable time and will definitely be back in the future.
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  • Chalet Klosters

    Gary Burke 11 Mar 2018

    Stayed Mar 2018
    Great holiday made especially easy by Harriet our chalet hostess a font of local knowledge,and a good cook as well .Apart from BA losing some of our luggage on arrival VIP -Chalet were excellent at sorting out and getting the luggage to us that evening . Having courtesy car available driven by a great team made this a week to remember .
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  • Great

    PJ Fen 11 Mar 2018

    Stayed Mar 2018
    Great chalet, superb staff, amazing food. Suggest VIP stop using BA Charter as they are terrible in every way.
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  • Tip top again...

    Courtney Lewis 11 Mar 2018

    Stayed Mar 2018

    Another amazing holiday experience in Avoriaz with VIP Ski... After a long delay in the U.K. we had a very warm welcome from the host team and settled in to the apartment straight away. Our host Toby was FANTASTIC - catering to our every need all week - nothing was too much trouble. Food was great again (varied, delicious and excellently cooked). Our 5 year twins were big fans of Toby and his cooking. Location is fantastic and the resort is just gorgeous. We couldn't recommend VIP Ski and Avoriaz highly enough!

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  • Great week in courchevel

    Richard Sanders 11 Mar 2018

    Stayed Mar 2018
    VIP looked after us extremely well. We had our luggage delayed and they ensured that this did not detract from our holiday. Whilst the chalet is quite height restricted we were aware of that and it didn't impact on our time here Good location close to Bellecote and very well looked after by Ant. Would benefit from having a dedicated driver in resort as I hadn't realised quite how little Après ski there is in 1850!
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