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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Deborah Scott 17 Mar 2018

    Stayed Mar 2018
    Excellent - only minor issue was feather duvet and pillows which needed thicker covers to avoid quills sticking through fabric!
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  • Fantastic week in Lech

    Sarah Rees 17 Mar 2018

    Stayed Mar 2018

    Another very successful VIP holiday - this time in Lech. Usual high standard of accommodation/facilities and excellent logistical organisation in the UK. The thing that makes it stand out though is the staff - all were excellent from hotel rep to restaurant staff and great ski guide hosts. Thank you so much to all the Hotel Theodul team for making our holiday such a success. We would recommend VIP without hesitation.

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  • Top notch

    Peter Kohn 17 Mar 2018

    Stayed Mar 2018
    Wonderful setting and a great team with Murray's influence rubbing off on the whole gang. Nothing was too much trouble - would definitely come back again.
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  • Guest Review

    Samantha Eldridge 17 Mar 2018

    Stayed Mar 2018
    Had a lovely time!!! Ella and Will were super friendly and very helpful!! The food was outstanding! Loved the chalet.. Very convenient situated right by the slopes. Only negative thing I could say is that the pictures on the website made the chalet to appear more spacious than we felt it was for example the lounge.
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  • Top marks all round

    James Madsen 17 Mar 2018

    Stayed Mar 2018

    An absolutely fantastic stay with VIP. We were really taken care of and could not have wanted for anything more. Great food in the evenings and the chalet / apartment accommodation was really nice! Would highly recommend both VIP and Morzine.

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  • Another exceptional VIP experience

    Gavin Jones 17 Mar 2018

    Stayed Mar 2018

    This was our 6th VIP holiday, but our first to Lech. The hotel was cozy and had everything we could possibly wish for...especially the Wellness Area. The skiing was great, but as always it is the staff that make it an unbeatable holiday!! Thank you to the whole team for giving us another perfect week.

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  • All fabulous!

    Joanna Morfield 17 Mar 2018

    Stayed Mar 2018
    A lovely week full of fun and frolics. Great resort and hotel and the VIP team here are a credit to you. Special thanks to Anna and Mollie who looked after us so well and Chloe who always had such a big smile on her face! Thank you guys!
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  • Superb

    steven rees 13 Mar 2018

    Stayed Mar 2018
    What can I say - fantastic holiday , amazing resort - VIP are an outstanding company. First time to use VIP but will certainly be using again.
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  • Perfect Hosts!

    Jenny Priest 13 Mar 2018

    Stayed Mar 2018

    The chalet was perfect. Beautiful location - Hot tub with a wonderful view - Spacious - great boot room - lovely fireplace and the whole ski experience was terrific - made particularly easy by the Driver service provided, which could be called upon during any time of the day - for those of us not wanting to ski directly back to the chalet! But the best bit of VIP for me were the 2 chalet hosts that we had - Martin and Joe - who could not be faulted: they were so well prepared and were aware of each of our needs; they produced wonderful meals with great efficiency and which they seemed to really enjoy serving ; they provided music at the meals, assessing the mood and atmosphere - responding when we clearly were up for the karaoke time, whilst being sensitive to our wishes and quietly getting on with their job in the kitchen alongside us ( when we did quieten?) ; joined in with some of our games and taught us a couple; and even asked if we had particular food requests, which they sought - so thankyou for the prunes, maple syrup etc. A joy to have Joe and Martin as our chalet hosts when nothing was too much trouble and all done with a smile on their faces. Thank you both !

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  • Lovely holiday

    Emma Pillow 13 Mar 2018

    Stayed Mar 2018
    We enjoyed a really good week with fantastic snow. The chalet is in a superb location,ski in ski out at the top of the town. Guy the chef cooked delicious food all week and the wine flowed freely. VIP were very efficient getting our luggage to us by 11am the following day after BA sent it to Geneva despite us flying to Grenoble- we really appreciate this. The chalet itself is lovely but could do with a bit of updating inside (we previously stayed with VIP in Morzine and the club chalet there was superb). We also missed the ski guiding that was offered in Morzine and in other chalets we’ve stayed in. Our chalet hosts there skied with some of us each day which really helped us find the best runs. Is this a service you could offer again?
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