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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

5281 - 5290 of 15888

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  • Hawthorne

    AK Kynoch 13 Apr 2019

    Stayed Apr 2019
    The experience was restful, relaxing and great fun. We were well looked after by our host and Abby was careful to ensure we had what we needed for the whole family. Abby is a beautiful cook and was warm and welcoming to the whole party especially the children and found little special ways to make them smile. The accommodation was perfect for our group however, some things (doors, drawers, the security safe and entrance door) did not work. This was frustrating as it was the only bugbear for us.
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  • A game of two halves

    Hamish Maule 13 Apr 2019

    Stayed Apr 2019
    The chalet and the hosts were excellent. We were very well looked after by Dave and Georgia. Comfortable and spacious chalet, well equipped and well located. We sadly had lots of whiteout days, which prevented us from seeing St Anton at its' best until the last day, which was great - carpe diem.
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  • Fantastic friends and family holiday

    Alastair Fleming 13 Apr 2019

    Stayed Apr 2019
    We had been to Summit View 10 years ago in the Lugano suite and coming back it reminded us of the ideal position of the chalet. The view and convenient location of the chalet are the standout features. Beautifully appointed albeit compact it served as an excellent base for a superb holiday. Sadie was the best chalet host we can remember and having skied with VIP for the last few years that makes that no mean feat. Not a cheap holiday but amazing food and service all added to a wonderful week. Highly recommended.
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  • brilliant holiday

    A I 13 Apr 2019

    Stayed Apr 2019
    We had a brilliant holiday. The chalet was great, but what makes a holiday is the experience and in that respect Elise, Bron and Lee were absolutely first rate. Lee's food was not only delicious but absolutely on brief. Bron was a brilliant host, balancing all her duties with being a pleasure to have in the chalet too. The kids took to Elise very quickly and we could instantly relax knowing she was taking great care of them. She provided very good quality lunches for the children too. Olly as manager was always helpful and took care of all bookings perfectly. Well done all, all your staff are a credit to you. On the platinum service, we think it would be good to add in sandwiches to the snack basket given on the transfer taxi, especially if the flight arrives at lunchtime. Your competitors do this and it would save families having to buy and bring packed lunches from London. Also, it would be helpful if the nannies were allowed to do split shifts where they can work 8 hours with a break in the middle. Again, your closest competitor offers this option.
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  • Avoriaz 2019

    Carolime Whittam 13 Apr 2019

    Stayed Apr 2019
    Flights very smooth, transfer good... Kitkats on seats appreciated! Transfer from Avoriaz centre on snowmobile was good. Exterior hallways and lifts a little dated and dirty, glass window was broken in Entrance hall on arrival and someone had spilt something in hall which wasn't cleared up for days. Chalet itself was great tho, very well appointed and comfortable, any small issues like a wobbly plug socket was fixed within 24hrs. Food was amazing, cakes were great (only complaint would be far too much and we've all left far fatter than we arrived despite the exercise!!) compliments to Charlie for looking after us so well. Wine all very nice and bubbles and canapés on the final night to celebrate grandma and granddads 50th wedding anniversary really appreciated.
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  • Great chalet, staff, location.

    D H 13 Apr 2019

    Stayed Apr 2019
    Fantastic central location. Friendly efficient staff. Lovely, spacious room. Pool & spa area a bonus. On the whole food was good, couple of mains not great but staff dealt with this well. Cheese board at end of dinner was a nice touch. Ski hosting good, had a great day dispite poor conditions. Would return!
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  • Sublime vacannces!

    Sarah Keys 13 Apr 2019

    Stayed Apr 2019
    Another very fine VIP experience. Absolute ease from the point of booking to the end of our stay. Every comfort was met in our chalet and our host (Georgia) was perfect throughout - she skilfully managed to look after our every whim and happily join in with our chatter yet always appear to be deferentially in the background. A rare skill. The chalet was immaculately clean, organised and super cosy. The bedding was dreamy and the aromatic associates toiletries hit the spot. Georgia kept the apartment in perfect ship shape and her culinary skills were exemplary. We munched happily through every morsel that Georgia prepared for us and she graciously accommodated our dietary requirements, even making changes to the week's menu to provide lighter options at fairly short notice. We cannot praise and thank Georgia highly enough for enabling us to have a marvellous carefree week in Val d'Isère. Benchmark +++ VIP hospitality. We can't forget to thank Oliver for his part in making our stay wonderful. We enjoyed his friendly ease and his open desire to do what he could to make our stay fun. Even before we arrived we had spoken to him on the phone and were made all the more excited about our trip having spoken to him and our restaurant bookings and dietary requirements being cared for. He even gave us his toothbrush adaptor. Both Georgia and Oliver gave us above and beyond level of service even from an expected VIP level.
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  • Fantastic first family ski trip

    Sarah H 13 Apr 2019

    Stayed Apr 2019

    Lovely lovely holiday chalet was immaculate and spacious with great view of the piste into Morzine. Sophie our host was absolutely fantastic, not only a brilliant cook of delicious meals, but helpful about our ski plans, friendly with our children and endlessly flexible. Without her our holiday undoubtedly wouldn't have been so good, she is a credit to the company. Everything from the airport onwards has been high quality, friendly, efficient and luxurious.

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  • Friendly and Accommodating

    Sandra Moxon 13 Apr 2019

    Stayed Apr 2019
    Nothing is too much trouble for the staff here. Plenty of food and drink - catered for vegans as well. Rooms are just the right size with no noise intrusion from the road or other guests. As it's a small hotel there is great opportunity to meet other guests. Special mention to Elizabeth! But everyone was lovely! If you're not into skiing, or just want a break, there are plenty of restaurants and bars, plus shopping and tobogganing..
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  • Short family break in meribel

    P G 13 Apr 2019

    Stayed Apr 2019
    Brilliant half a week in lovely chalet taiga. Mollie and Jimmy were excellent hosts, nothing was to much trouble. Delicious food, great skiing what more could you ask for!
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