Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
5291 - 5300 of 15888
This was our first ski holiday with our 14 month old son and VIP Ski went above and beyond to make sure that all our needs were met. I was slightly anxious about bringing our son on this type of holiday but it was so easy to ensure that all the equipment he needed was pre-ordered, and it was great being able to speak to people with any questions I had before we left, as well as getting advance information about the nanny we had booked. When we got to the resort our chalet host Niamh was fantastic in making sure that our son had all the food he needed, and very accommodating in getting his tea ready before the main meal later in the evening. We decided to get a nanny through VIP Ski so that we were both able to get out and ski together, and it was the best decision we made! Elise was excellent, she was so good with our son and that really made the trip for us. It was our first experience of using nanny services on holiday so I was not too sure what to expect, and she was so professional and a very safe pair of hands. She took him outside every day on little outings to the park, soft play, the petting farm etc and even brought him up the mountain to meet us one day. We cannot speak highly enough of her and the service provided by VIP Ski throughout. We will definitely be back!
The chalet was nicely fitted out and had a great location. The hosts (Robyn and mark) were excellent - the perfect balance of friendly, interesting people and efficiency. The food was very good and the chalet very clean. Our nanny, Chloe, was also great - our son and daughter loved her.
The location of the chalet is perfect and the resort is fabulous for all levels of skiers. However we were disappointed with the cleanliness of the chalet and the standard of food. There was also a lot of coming and going of VIP staff without knocking and any reason on for thier visit, these were not our staff. Our chalet girl was always friendly and helpful. We have had a great holiday but compared with previous luxury ski companies we have used previously, it was not to the standard we expect
Thank you for your feedback, which we have taken on board. It's great that you enjoyed the chalet's location, but saddening that our service was not up to the high standard which we aim to deliver to all guests who entrust us with their ski holiday. I hope we will have the chance to welcome you back in the future and demonstrate that this is not typical of our holidays. Catriona, Marketing Assistant.