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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • #notthechaletgirls

    David Billingham 13 Apr 2019

    Stayed Apr 2019

    Overall we have rated this 4 stars but in terms of how we were hosed in the chalet, we thought they were brilliant and would have given Anna and Lucy 5 stars!! It's our third year with VIP staying in Le Cret and a previous point of differentiation for VIP (accomodating concierge and drivers picking you up whenever you called) was a real disappointment this year. There are 9 in the party so we always need two vans in the morning (never a problem in previous years) and I don't think we had that once. On numerous occasions when we requested pick ups during the day we were left (with kids) waiting for over 15 mins. I know, from some feedback I gave Ollie that you decided to reduce the vans this years - let me just say that this has a real impact on the overall impression of the holiday. Just to also say another flawless experience from Oxygen this year for both ski hire and lessons.

    Thanks for your feedback, David. The provision of vans is something which we assess at the end of each season so we will certainly bear your comments in moind when planning for 2019/20. Catriona, Marketing Assistant.

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  • Choucas Review

    N M 13 Apr 2019

    Stayed Apr 2019
    Excellent week fantastically hosted by Liv (& Hannah for part of week). Accommodation, food, facilities all of a really good standard. Would recommend. The chalet works really well for a 6 however our preference wouldn't be to use the bunk room to accommodate 8.
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  • Fabulous holiday

    Ali Orr 13 Apr 2019

    Stayed Apr 2019

    We had a great stay with Charlotte and Roy, great chalet hosts, fantastic food and amazing with the children. The concierge service was also great to give lifts whenever required. Thanks for an awesome stay.

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  • A wonderful ski break made easy by the VIP team

    Gordon Yule 13 Apr 2019

    Stayed Apr 2019
    Imogen our host was fantastic, flexible and met our every need. The food was great and her and the VIP teams' support during the week made it an easy holiday. Our only constructive points (which we assume you want to help you evolve!) are: The chalet facilities are a little tired now and communal areas such as the hot tubs require a good clean. The flight times from Manchester are a little anti social. Is it possible to hire skis and boots through VIP? We didn't do this but think an in chalet service could be a great build if you don't already. We have really struggled to find something helpful and constructive which is feedback in itself!!
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  • Super family ski break

    NE O'Sullivan 13 Apr 2019

    Stayed Apr 2019
    We had a fabulous time in Lech. Hotel Theodul was a perfect retreat for our family. It is comfortable and the VIP staff is very attentive. The food was of a high standard and very tasty. The outdoor pool is a great addition and the perfect way to relax after a hard day of skiing. Lech is a beautiful resort with brilliant skiing. I would highly recommend. We shall look forward to returning to Lech!
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  • Klosters

    Harriet Taylor 13 Apr 2019

    Stayed Apr 2019
    Wonderful!
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  • Very happy

    Ben Sherwood 13 Apr 2019

    Stayed Apr 2019
    Great resort, chalet afforded us immediate access to slopes/meeting point for ski school. Very comfortable accommodation. Extremely attentive and pleasant chalet team Ellie and Grant. Resort manager Ben was extremely professional and nothing was too much trouble.
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  • Last minute family holiday

    Dan Stephens 13 Apr 2019

    Stayed Apr 2019

    From booking last minute (day before departure) through to enjoying the final meal, everyone at VIP ski have been an absolute pleasure to deal with. Both Dan and Robin have been the perfect apartment hosts, from early wake up tea/coffee choice, followed by an excellent breakfast, through to afternoon tea and then three course dinner, the attention to detail and customer care has been excellent. All our needs, and when you're skiing as a family with three kids there are many, were considered, even without us asking. The Apartment is so comfortable with everything we could possibly need and spotlessly clean. The location couldn't be better and ski in ski out is totally achievable even this late in the season. We have had an amazing holiday, thank you so much.

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  • Really welcoming chalet experience

    Faye Starkey 13 Apr 2019

    Stayed Apr 2019

    We had a fantastic week, in a lovely chalet. Charlie and Alex the chalet hosts were really helpful and welcoming, and the food was lowly and wine excellent. Definitely will be booking with VIP again!

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  • Family Skiing Perfection

    M S 13 Apr 2019

    Stayed Apr 2019
    Perfect location for easy access to slopes & ski school. Great resort with loads of slope variety & great slope side bars. VIP Ski well organised. Our chalet hosts were amazing!
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