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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best it could have been!

    Alexandra Wright 28 Dec 2019

    Stayed Dec 2019

    This was our first Chalet experience, having previously stayed in hotels. Our expectations were totally exceeded by the space and quality of the Chalet, the dedication of the VIP team and in particular Kelly, who cooked the most delicious food and looked after us exceptionally well. Kristin popped in regularly with information and to make sure we were happy. Christmas Day was amazing. The proximity to the slopes, beautiful views and fantastic skiing has made this a fabulous holiday to remember!

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  • Great Christmas!

    E W 28 Dec 2019

    Stayed Dec 2019
    Great service and location. Delicious food and the team worked hard to make everything run smoothly. Dedicated chefs really made a difference. Fantastic wine selection as well. One small niggle would be not having a heated boot room which would have been nice.
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  • VIP Christmas

    Keith Bott 28 Dec 2019

    Stayed Dec 2019

    30 years of skiing and a holiday that sticks in the memory as exceptional! Sam our Chalet host is undoubtedly one of the best I have ever had, great food, great attitude, brilliant with kids and felt like part family. Ella our resort manager was phenomenol, genuinely willing to go the extra mile to help and always on top of everything. I am unable to think of anything that could have been better! Keith Bott MBE

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  • Amazing in spite of the weather

    Sabrina Harding 28 Dec 2019

    Stayed Dec 2019

    Fabulous staff and amenities! Very helpful and responsive. The chef was incredible, and the chalet was well placed by the slopes.

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  • An excellent all round experience with a few niggles

    Eleanor Mountain 28 Dec 2019

    Stayed Dec 2019
    Amazing holiday, we were looked after wonderfully by our Chalet hosts, Joe and Will. Food and wine were great. Ski hire took too long to organise on the first evening (and given we had young children this was really not acceptable) and considering we were paying for premium skis the initial ones we were offered seemed quite old. I'm not sure paying the additional amount was worth it. Peggy our nanny for the week was fantastic and looked after our youngest son brilliantly. We did request a buggy for the week and when we required it for our evening meal out, found out that our buggy had been handed to another chalet and we were left with their rejected double buggy for one child. This combined with the ski hire issue the first day made us feel like we were somewhat treated as second class versus the other chalets, which was a shame. We also had flickering lights in the bathrooms which were not fixed. But these are minor issues - on the whole, as before, a great experience.
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  • Truly a VIP experience

    Emily Courtier 28 Dec 2019

    Stayed Dec 2019

    We have been hugely impressed by the experience we've had on this holiday. Chalet Indiana is faultless and the photos don't do it justice. Moreover, the hosts (Jake and Clare) have gone the extra mile to ensure every family member has had a memorable experience. Their thoughtful touches have really made a difference, particularly as we were celebrating a 70th birthday and Xmas in the same week. The food and drink has been 5* and flexible to cater to everyone's needs. A massive thank you to all the VIP team for being professional, accommodating and providing a high class service. We hope to see you again!!!

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  • Thank you team Fritz

    Amy Ward 28 Dec 2019

    Stayed Dec 2019

    Thanks to team Fritz for such an enthusiastic and relaxed environment. By far the best food we've experienced and clearly created with passion and pride! Unfortunately my skiing didn't go to plan so I spent more time in the chalet than usual and numerous unique requests but always greeted with a smile and willingness by the whole team. Huge thanks to Sam and Ed for all of their support!

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  • Best Christmas (thanks to Sam)

    Shadi Malkawi 28 Dec 2019

    Stayed Dec 2019

    First skiing Holiday and what a great experience thanks to Sam. Would recommend to all but Sam made the holiday.

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  • Superb holiday

    Philip Wijns 28 Dec 2019

    Stayed Dec 2019

    Top week, top chalet,top crew, very very nice people

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  • Luxury at Indiana

    Janet Atkinson 28 Dec 2019

    Stayed Dec 2019

    Welcome after a long day travelling was perfect. Jake and Clare made us feel relaxed and happy immediately. They even welcomed our small children who went to bed happy on their first night and for the rest of the week. Nothing was too much trouble for our hosts which has made for the perfect holiday !!! Can't thank them enough.

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