Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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First class in every respect. Fabulous chalet, delicious food and charming & attentive hosts. A great way to spend a family Christmas.
This was our second holiday with VIP at Hotel Theodul. The staff were fantastic. Enthusiastic, interesting and interested in those around them. Our 9 year old daughter was unwell when we arrived and the very kind and lovely Gabby looked after for her for two days. In fact Gabby was so lovely that it was a struggle to then get her into ski lessons. VIP are slick and professional and every aspect of our holiday was seamless and fantastically enjoyable right down to getting our ski gear at Strolz which is the least stressful way to get ski hire we have ever experienced. Our rooms were clean and tidy every day. Afternoon tea was always a joy and even when there had been a hiccup in the kitchen, Sean, Alex and Will (A) were professional about communicating with us. Food was delicious, the wine plentiful and the atmosphere in the hotel really friendly and welcoming. Thank you for having us again Hotel Theodul and good luck for the rest of your season. The Bradbury's
We have had the most fantastic 2 week ski holiday at aspen house in Val disere. VIP have always been brilliant at looking after all or needs. But this year Angus and Jack really outdid themselves! They were without a doubt the very best chalet hosts we've had in our nine years coming to Val! They were so incredibly helpful and always super friendly and accommodating - our 4 kids absolutely adored them! And the food and catering was second to none! They made Christmas extra special for us all and our trip all the more fun and memorable! We simply can't rate them highly enough! Thank you so much Angus and Jack and VIP!
We have had the best week with Emma in Penthouse 2 and wish we were staying longer! The food was absolutely delicious and so much of it! Emma was wonderful and took all our demands and nuisances in her stride. The penthouse is brilliantly located and you will struggle to get bored of the stunning views.
Lovely chalet. Chalet girls were great - super helpful and prepared some great meals. Having a driver on call was amazing - made the usual kid related faff so much easier. Oh and the skiing was superb!!